Red Robin Gourmet Burgers and Brews

Easily the worse RR ever.

Stood there for 12 minutes with no employees on the floor because everyone was running their mouth in the back. Burgers were raw. Fries were cold and old. Gave them a second chance and it was just as terrible as the first.

Atmosphere: 1

Food: 1

Service: 2

The potato chips were soggy and chewy. Guess next time I will go back to the fries.

Atmosphere: 5

Food: 3

Service: 5

Would give a worse review if I could sat there almost 10 minutes, and nobody comes to the table to greet you.

Service: 1

Poor food and poor service from a chain that specializes in burgers. Go to your local Mom and Pop instead where you will be treated like a customer

Atmosphere: 3

Food: 1

Service: 1

Services was A1
And my turkey burger was delicious

Atmosphere: 4

Food: 5

Service: 5

Waited 15 minutes for 2 drinks

Atmosphere: 4

Food: 1

Service: 1

Waitress was just terrible! Very pleasant but terrible service. There were 3 of us so we asked for a table she said we don't have a waitress to serve you over there. Time she seated us and we looked to the left they sat 3 different family's in the area we requested 🚩 then she takes our drink order (no silverware) comes back with waters for all, takes app order comes back with drinks (supposedly alcoholic beverages) Drinks tasted like Kool Aide. Send them back get a Corona, apps come out (still no silverware) Corona comes food comes (still no silverware) waitress comes back and ask if there anything else she can get us? Uhm yeah some silverware should do the trick! Then the bill comes she never asked if we were splitting the bill just tallied it all as 1 we all had cards so we ask her to split the bills mind you the drinks totaling $16.00 that was spose to be removed were on there. So we brought it to her attention she says it's just the way they rang it up.. The math wasn't mathing so she goes to split the bill comes back my friends drink that was supposed to be removed was now on my bill shakes head and decides enough is enough I swipe my card at the table kiosk and paid for what I had. Let's just say that was my first and last time

Atmosphere: 4

Food: 4

Service: 1

Recommended dishes: Towering Onion Rings, Salads

Our server was very friendly and attentive. Food was okay, but I found a fly in my freckled lemonade after I paid my bill. The manager Mona came and talked to us about the issue but I was only offered a free meal if we decided to go to this location again. While the manager Mona was apologizing for the drink she was laughing, and she also didn’t ask for our names in case we return to this location for a free meal, which I don’t think was very professional.

Atmosphere: 3

Food: 1

Service: 4

Recommended dishes: Whiskey River BBQ, Whiskey River BBQ Burger

Loved it! The place wasn't overfilled and our server was really nice and friendly. Perfect place for quality family time and really good food!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Towering Onion Rings, Salads, Red Robin Gourmet Cheeseburger

My adult son picked this restaurant for his "don't tell them it's my birthday" birthday dinner on 3/13/25.
Our server was outstanding! Friendly, sweet, attentive and always approached our table with a smile. In my opinion, her personality and talent for serving far exceeds the expectations for a server at a restaurant of this caliber.
The food... One word... Yuck! I would have given a one star had my son not enjoyed his burger. My boneless chicken bites were dry and did not awaken my taste buds. My folks did not enjoy their burgers

Atmosphere: 2

Food: 2

Service: 5

Recommended dishes: Sweet Potato Fries

Red Robin is definitely a spot worth visiting if you’re craving a good burger and a fun dining experience. From the moment you walk in, the cheerful and welcoming staff make you feel right at home. Everyone is upbeat and attentive, which makes for a relaxed and enjoyable atmosphere. The location itself is also great — clean, spacious, and easy to get to, adding to the overall pleasant vibe of the place.

Now, let’s talk about the food! The burger I had was cooked just right — juicy, flavorful, and stacked perfectly. You can tell they take care to get it done exactly as you like. It was one of the better burgers I’ve had in a casual dining restaurant. But the real surprise was the sweet potato fries. Honestly, they were the cherry on top of a great meal. Crispy on the outside, soft inside, and seasoned just enough to keep you coming back for more.

If you’re looking for a place that combines delicious food, great service, and a comfortable environment, Red Robin is a solid choice. I’ll definitely be going back, if only for another round of those amazing sweet potato fries! Highly recommend!

Kid-friendliness: Yes

Wheelchair accessibility: Yes

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sweet Potato Fries, Red Robin Gourmet Cheeseburger

#nosilverwear and horrible service DO NOT COME

Atmosphere: 1

Food: 3

Service: 1

I'll tell you what the weekend they got the server there her name is Tanya... No matter how busy she is, i feel special, I'm not the only customer that feels this way, she just has a way about her. I definitely bow to this Queen. Salute!

Atmosphere: 4

Food: 5

Service: 5

Waiting for order when y’all already had it on your tablet for 45 minutes to an hour and a half is as long as you can have an order or DoorDash or GrubHub ordered is ridiculous that we have to wait for the orders and it’s very sad that when men have to pick up their orders and the woman at the counter is sitting there being flirtatious and the men have to sit there and record on a phone call due to the fact that they have to wait for an order and they have to explain it to the customer or what’s going on why they getting sexual rest I used to own a restaurant in a business and due to the fact that staffing is like that that’s the reason why businesses don’t last long.

Atmosphere: 1

Food: 1

Service: 1

Food was average. Little disappointed from what they've had before. And the dessert (lemon cake) was VERY dry and blah.
The waitress was horrible. Had to ask for silverware. Couldn't remember order or who ordered it for 2 seconds. There were only 2 of us. The rest. wasn't the cleanest and just not what I remembered RR to be.
We will try another location in the future. Just in case it was just the stuff and management at this location.

Atmosphere: 2

Food: 4

Service: 1

Recommended dishes: Whiskey River BBQ Burger