Subway

30775 John R Rd, Madison Heights
(248) 585-3499

Recent Reviews

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Lynn

I had an order with 3 items. Each one was wrong for different reasons. 1 ham was turkey, a Philly with deluxe meat had very little and the cheese was missing all together, I asked for 4 cookies & got 2. I called as soon as I noticed no answer. Called the next day spoke the lady on duty, she called the manager who called me back. She said she would investigate and call me back, no call.

Food: 1

Service: 1

Detroit Averette

The lady working now 12/4/24 4pm couldn’t get it right and she did it twice

Ashton Cole

Great customer service

Atmosphere: 4

Food: 3

Service: 5

evlin mansour

Worst service , the lady in the front has absolutely no manners and is extremely rude !!

Karen Cholak

This location is a very clean place, Krystal makes sandwiches with love! We pass 2 other subways and choose to come to this location because the great customer service and Krystal is amazing to my son and I. My son says Krystal makes the sandwiches with her whole heart! Thank you for being amazing to us!

Atmosphere: 5

Food: 5

Service: 5

anywayhome

Very rude. The girl waiting on me didn't know anything about the menu items or the app. She told her co worker when she walked in that she was leaving and her stomach hurt. Her co worker was like again
Every time I go to Subway it's a mess. They should just close like so many already have. ?

Marcus Wheeler

I had placed an order through the app for my order that I had saved through the app as one of my favorites, and for some reason it didn't save as toasted for the sandwich. I understand that there are technical difficulties when ordering through the app sometimes, but when I went to explain this to my "sandwich artist", she was rude and abrasive. She said "Well that's not what it says on the receipt, we didn't mess anything up on our end. I won't remake it or toast it for you unless you buy a new one." And then she went on to ignore me. She was not warm and welcoming or trying to understand the issue, just wanted me to get out of the store. Then when I get home to eat my sandwich, I find that it does not have the right portions, rather it has half portions. I don not understand how this "sandwich artist" still has a job. I will not be ordering from this location again.

Atmosphere: 1

Food: 1

Service: 1

melafree F

I have a sensitivity to gluten so this is a nice alternative that you can make any sub into a salad. I had the BLT and it was pretty good.

Atmosphere: 3

Food: 4

Service: 4

Chip Crum

Food and service were great!!!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Savory Rotisserie-Style Chicken Caesar Signature Wrap

Derek von Oetinger

No National coupons excepted

Atmosphere: 1

Food: 5

Service: 1

Sydney Tucker

The morning people working here are always so friendly and clean!

Atmosphere: 5

Food: 5

Service: 5

Alyssa Elkins

The workers are very friendly and professional. Would recommend!

Atmosphere: 5

Food: 5

Service: 5

Judy Stafford

This is the cleanest subway around. The staff is very friendly, and the cookies are always fresh.

Atmosphere: 5

Food: 5

Service: 5

RocketRon

Subs yum

Atmosphere: 5

Food: 5

Service: 5

Noah

The people behind the counter are immature and unprofessional. The girl started cussing at me telling me to get the F out when she confused me for someone else. This place is dirty and I would never step foot in it again. The manager is rude and doesn’t even know how she’s running things and the owner needs to figure out what she’s doing because this place should be closed . If there were zero stars available, that’s what I would give this place. I took pictures of what the toppings look like, it was disgusting. They were brown and frozen over. When I said something, the girl behind the counter with the multiple earrings and bandanna on was rude, said it was her mom‘s place and that she’s been busy, I guess too busy to monitor how the food quality is!!

Atmosphere: 1

Food: 1

Service: 1

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