Tim Hortons

493 West Twelve Mile Road, Madison Heights
(248) 548-1688

Recent Reviews

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luxshiya logan

Na

Parking: Na

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Vanilla Cream Donuts

Mz. Lisa

I ordered breakfast in the drive thru, and my hash brown, sandwich and donut was just thrown in the bag together without being wrapped up. I won't return to this location ever.

Food: 1

Service: 1

M J

Tried to get Boston cream donuts & Tim Bits yesterday, they were out - I left with nothing.

Tried to get a large triple triple today, I got a large coffee with cream and no sugar. I stopped coming to Tim Hortons because of the poor quality and constantly out of everything, I was just really craving some donuts and some coffee. I won’t be back, I’m tired of being disappointed.

Atmosphere: 1

Food: 1

Service: 1

Shah Chowdhury

Just stopped by to get half a dozen donuts. Was told to go the next window. The dude just handed out a box and when asked why didn’t I get to choose my donuts one he gave me an attitude like why I’m even there. I guess he didn’t have enough sleep last night. Will never go there anymore.

Atmosphere: 1

Food: 5

Service: 1

Recommended dishes: Disappointment Donut

Kimberly Prieur

Just stood inside for 7 minutes waiting to be helped. Watching 6 workers inside serving and making drive thrus orders.
Finally walked out and left!!!! Worst service. Will not go back!!!!!

Atmosphere: 1

Service: 1

Salam Alpolus

Taking a long time to do the order.

Bill Bailey

I'm a Canadian living in the USA and made the mistake of going into this Tim Hortons for coffee and donuts. I want to wash my hands before I place my order for sanitary reasons and was told both bathrooms were out of order which I found kind of quite gross because how does the staff watch their hands. I guess they never heard of health department regulations that a person must be able to wash their hands before they eat when they can dine in, so I just simply walked out. Yuck. I wonder how clean the food you're being served at the drive-thru or how sanitary the equipment is.

Atmosphere: 4

Food: 3

Service: 1

salma koubaa

I called the store at 6:30 am for 5 dozens of assorted donuts. I drove there within 10 minutes and my order was ready. Great customer service at this location all the time. Wish they provided more of the Boston custard cream though. Will try to give them an ample notice next time.

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Vanilla Cream Donuts

Oscar M

The fact that I spent $14 and got this hockey puck is insane! I’ve never felt so disrespected! To get to my destination only to open this hockey puck! Get it together !!!!!!

Food: 1

Service: 1

Amanda Blevins

How the heck are there employees not trained on the app or no anything about it when asked? ? ? ?

Matthew Bruner

Got drive thru. Service was spot on. Got my order right but the hashbrown was rubbery and the sandwich was a mess.

Food: 1

Service: 5

Jason Barnard

Always my go to for coffee or a good breakfast sandwich

Atmosphere: 5

Food: 5

Service: 5

Ronald Slaughter

Early morning breakfast foods here are top quality and good.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chile Coffee Bread Donuts, Donut, Muffin, Bagel

Rosemary French

Fast service
Friendly staff

Atmosphere: 5

Food: 5

Service: 5

rundetroit !

Just my reward points and got NO reward for 2 sandwich $7.00 and $1.75 large coffee.Still paid $6.51....Not gonna stop there again

Atmosphere: 2

Food: 2

Service: 2

Recommended dishes: Biscuit Breakfast Sandwich

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