Tropical Smoothie Cafe

200 Twelve Mile Rd, Madison Heights
(248) 951-2882

Recent Reviews

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Brad David

Smoothies were good after they remade them. Avoid this place at all costs. Rude staff.

Marta Barron

0/10!!! NEVER COME HERE!!! Two times I've been here and two bad experiences. Just an hour ago I ordered a Baja chicken wrap and when I started eating it I realized how spicy it was, my mouth was on fire. I was surprised because I've had it before and it wasn't like this. So I went back and said nicely and politely that the wrap is too spicy for me, and the two black women working there were just giving me attitude. As if I'm sooooo inconveniencing them. The whole interaction was unpleasant. She made me another wrap (I asked for no salsa) and she didn't put in the pickled red onions. Which I love. The wrap was so bland, I didn't enjoy it one bit.

Sophie Getzinger

Impolite staff and deceitful marketing

Spooky Terrentino

I got my normal and it did not seem right

Kelly M

By far the worst Tropical I’ve ever been too. Açaí bowl tastes like it was prepared days ago. Customer service was dreadful. There were a bunch of young girls with bad attitudes early in the morning. Everything was dreadful

Daija Ginyard

Very confused about the smoothie size offerings here. Seems like any given day, they’ll tell you they no longer serve 24oz smoothies, even though it’s on the menu, but other days, you CAN get a 24oz.

Just came here today (5.18.25) for the Lilo & Stitch Ohana Breeze smoothie (which was bland, more banana and spirulina than mango, pineapple and oj). Menu says it’s offered in 12 & 24 oz. I ask for the 24. Worker says they no longer serve 24oz smoothies. Huh? I paid almost six bucks for a swallow of fruit.

Not coming back until I can get a clear answer on this. Do you offer 24oz or not? If not, why not when it’s in your menu??

Kennedy

I ordered a tropicolada and paid $8.26. The smoothie was disgustingly and wasn’t blended well. All i tasted was ice.

Chloe Herrington

The food was great and the place was super clean. The couple gals working were so beyond sweet helping me with my order this morning. 10/10?

Atmosphere: 5

Food: 5

Service: 5

Charlotte Louwaert

Always friendly and helpful. Great smoothies too

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Smoothie and a Wrap

Zaynah Tripp

Returned after a few months giving the place a chance. We have been sitting at the Tropical Smoothie drive thru line for 15 minutes. We paid 3 minutes ago and have only received poor customer service. I only returned because it was the closest to the gas station. If you plan to come, order ahead and pick up in store because being neglected in the drive thru is unacceptable. For two smoothies at that! Still currently waiting. We order at 11:38am and it’s almost 12 pm and we were the only people in line.

Service: 1

Chamere Macdaniel

Everything is good consistently.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Smoothie and a Wrap

Yik Kash

Don't sleep on the cranberry truffle ?

Food: 5

Service: 5

Recommended dishes: Smoothie and a Wrap

heather Hernandez

My young son loved his kid wrap. My teen enjoyed his flat wrap. My husband's salad looks good, if lacking adequate chicken. My wrap's sauce soaked through the paper. Soaking wet with sauce. I opened it up to eat with a fork. 80% pineapple, a few beans. I asked for no rice and that was done correctly. I think I found 5 small chunks of chicken. I asked for a corn salad and also a kale apple salad. The kale apple salad as well as my young son's bag of chips were missing

The acaci bowls were basically frozen juice with fresh sliced fruit. Not worth the $11 each price.

Was looking forward to a healthier take out option after feeling unwell for a few days. Highly disappointed. First time I've gone to this location. Don't think I'll go back.

Dietary restrictions: Can customized food

Kid-friendliness: Kid liked the wrap.

Atmosphere: 3

Food: 2

Service: 3

Recommended dishes: Southwest Wrap, Turkey & Cheddar Wrap, Jalapeño Corn

Michael Wardell

Order wrong, again

Food: 1

Service: 1

Tim Robertson

Micaela was fantastic. Great service, friendly, and efficient. Will be back because of her

Atmosphere: 5

Food: 5

Service: 5

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