Came into the area to camp and chose to try a new place that had a higher star rating. Our choice was poor. Upon arriving to pick up my pizza it seemed like there was a new girl training and a seasoned server. I did arrive early so my order was not quite ready. I was told by the seasoned server “we don’t know where your order is we are working on it” I said “that’s ok” While I was waiting for my order to be done the seasoned server was throwing silverware down on the counter. When my order was finished I paid for my pizza and asked if they had any red pepper flakes. The seasoned server went into the back came back out aggressively set it on the counter by my order and said “there is your last minute request” When we got back to the campground to eat our pizza hoping the food would be better than the service we were proven wrong. Our pizzas were missing the flavored crust and our food was lacking in flavor.
Needless to say we will not be coming back or recommending this establishment.
Atmosphere: 1
Food: 1
Service: 1
Kevin Busuttil
The pizza is very good and I would recommend it!!!!
Atmosphere: 5
Food: 5
Service: 5
Peter Busuttil
It’s true when they say some of the best foods are found at a small family owned restaurants in a small town or village and so it is at the Pizza Shoppe in Mancelona. Highly recommended and very nice and friendly owners.
Atmosphere: 5
Food: 5
Service: 5
Jeremiah
My favorite place for pizza and my favorite place to eat in town
Atmosphere: 5
Food: 5
Service: 5
Hannah Elizabeth
The only good part of this order was how nice the delivery guy was. The young girl that took my order sounded like she was bothered by the fact she had to answer the phone. When I asked how long the wait would be, instead of trying to help she just told me she had no idea. My food showed up with half the toppings spilled out. And a small pile of French fries.
Seriously disappointed. Pizza shoppe used to be so much better. Wont be ordering from this place again.
Atmosphere: 1
Food: 2
Service: 1
Sandra Dahm
Picked up pizzas. Lady working very pleasant and friendly. Pizzas were hot and delicious. Great stop for tourists, which we were.
Atmosphere: 4
Food: 5
Service: 5
Katherine Vogt
2/16/25 - Pizza needs improvement - not much flavor and very dry because of skimping on toppings and sauce - hardly any sauce at all. I like the homemade crust, but it's very bland - needs salt. Customer service could use some improvement as well - very cold and short. Hopefully just having a bad day. I would like to try again on a better day because I think it could be the best pizza around here with just a little more effort.
JB
Passing through town, found this gem. Pizza like I remember from childhood pizzarias, served on pedestal stands. Love the bubbly crust. BEST in Michigan IMO. We ordered meat lovers and a special. Excellent. If I were a kid, this would be a dream place for my Birthday Party.
Atmosphere: 5
Food: 5
Service: 5
Kaitlyn Shults
To die for Cheese Bread Sticks and Chicken Bacon Ranch Pizza!!!!
I picked this place because we wanted pizza and it was the only place in town so I wasn't expecting a great pizza. We also prefer thin crust and asked for thin but it didn't come very thin. But, both my wife and I loved it! Cooked perfectly, lots of flavour, would definitely order again!
Meagan Walmsley
We just moved here and needed something to eat after moving all day. We went in 20 minutes before close and they made our pizza. It was excellent! It reminded us of the small town we grew up in downstate. We will definitely be regulars, as this is in walking distance of our new place.
Atmosphere: 5
Food: 5
Service: 5
Mario Vara
Not so friendly at pickup. Not mean or snotty, just not friendly.
Atmosphere: 2
Food: 3
Service: 2
Mario
Not so friendly at pickup. Not mean or snotty, just not friendly.
Jon Houseman
Great food! Recommend the CBR Pizza! With that said I do wonder if new cutlery may be needed. Side dishes, per cost and value especially, considering the order you place,...not impressed.
Friendly lady! Pizza was fine. Lots of toppings.
Atmosphere: 5
Food: 5
Service: 5
Came into the area to camp and chose to try a new place that had a higher star rating. Our choice was poor.
Upon arriving to pick up my pizza it seemed like there was a new girl training and a seasoned server.
I did arrive early so my order was not quite ready. I was told by the seasoned server “we don’t know where your order is we are working on it” I said “that’s ok”
While I was waiting for my order to be done the seasoned server was throwing silverware down on the counter.
When my order was finished I paid for my pizza and asked if they had any red pepper flakes. The seasoned server went into the back came back out aggressively set it on the counter by my order and said “there is your last minute request”
When we got back to the campground to eat our pizza hoping the food would be better than the service we were proven wrong. Our pizzas were missing the flavored crust and our food was lacking in flavor.
Needless to say we will not be coming back or recommending this establishment.
Atmosphere: 1
Food: 1
Service: 1
The pizza is very good and I would recommend it!!!!
Atmosphere: 5
Food: 5
Service: 5
It’s true when they say some of the best foods are found at a small family owned restaurants in a small town or village and so it is at the Pizza Shoppe in Mancelona. Highly recommended and very nice and friendly owners.
Atmosphere: 5
Food: 5
Service: 5
My favorite place for pizza and my favorite place to eat in town
Atmosphere: 5
Food: 5
Service: 5
The only good part of this order was how nice the delivery guy was. The young girl that took my order sounded like she was bothered by the fact she had to answer the phone. When I asked how long the wait would be, instead of trying to help she just told me she had no idea. My food showed up with half the toppings spilled out. And a small pile of French fries.
Seriously disappointed. Pizza shoppe used to be so much better. Wont be ordering from this place again.
Atmosphere: 1
Food: 2
Service: 1
Picked up pizzas. Lady working very pleasant and friendly. Pizzas were hot and delicious. Great stop for tourists, which we were.
Atmosphere: 4
Food: 5
Service: 5
2/16/25 - Pizza needs improvement - not much flavor and very dry because of skimping on toppings and sauce - hardly any sauce at all. I like the homemade crust, but it's very bland - needs salt. Customer service could use some improvement as well - very cold and short. Hopefully just having a bad day. I would like to try again on a better day because I think it could be the best pizza around here with just a little more effort.
Passing through town, found this gem. Pizza like I remember from childhood pizzarias, served on pedestal stands. Love the bubbly crust. BEST in Michigan IMO. We ordered meat lovers and a special. Excellent. If I were a kid, this would be a dream place for my Birthday Party.
Atmosphere: 5
Food: 5
Service: 5
To die for Cheese Bread Sticks and Chicken Bacon Ranch Pizza!!!!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I picked this place because we wanted pizza and it was the only place in town so I wasn't expecting a great pizza. We also prefer thin crust and asked for thin but it didn't come very thin. But, both my wife and I loved it! Cooked perfectly, lots of flavour, would definitely order again!
We just moved here and needed something to eat after moving all day. We went in 20 minutes before close and they made our pizza. It was excellent! It reminded us of the small town we grew up in downstate. We will definitely be regulars, as this is in walking distance of our new place.
Atmosphere: 5
Food: 5
Service: 5
Not so friendly at pickup. Not mean or snotty, just not friendly.
Atmosphere: 2
Food: 3
Service: 2
Not so friendly at pickup. Not mean or snotty, just not friendly.
Great food! Recommend the CBR Pizza! With that said I do wonder if new cutlery may be needed. Side dishes, per cost and value especially, considering the order you place,...not impressed.
Atmosphere: 3
Food: 3
Service: 4
Loading...