Service was great! My only complaint was that I pre-ordered 3 tidbit 40 packs and when picked up the boxes were covered and I mean covered in glaze. The girl (nicely) says I guess someone had glaze on their gloves and hands me some napkins. I ended up with glaze all over my car and upon opening, it appears as if they glazed the box more than the timbits. Did they taste great still-yes, was my truck a mess-yes, lol. Id recommend to repackage if something like this happens in the future because someone else might not be as understanding.
Atmosphere: 5
Food: 4
Service: 5
Bob Grave
This has to be one of the most neglected Tim Hortons I have been to.
The āDark Roastā was completely watered down, the donuts were stale, and the inside smelled like dirty mop water was just smeared around.
I certainly will not be back and I can see why there are so many negative reviews and comments on FB about this particular place.
Atmosphere: 1
Food: 2
Service: 2
Craig Heika
The best coffee
Atmosphere: 5
Food: 5
Service: 5
Grace Burns
They almost always get the order wrong at this location, and the coffee doesn't live up to other Tim Hortons. Additionally, the attitude of the employees are mixed. Some employees are absolute sweethearts, while others have had an attitude. I tried to get an application to this place once and heard remarks about me and my friend as we were leaving. The drinks overall are not horrible, but they need to work on how to correctly give out orders.
Atmosphere: 2
Food: 2
Service: 3
Heidi Martin
Had my donuts and coffee doordashed, I had no issues putting in my order,easy. Delivery was great,and my order was correct. Coffee was still hot.
Food: 5
Service: 5
George S
Ordered assorted doughnuts received all chocolate. I doordashed the order. They said I needed to come in to get a refund. Also zero timbits available, waiting for.that refund. What a joke! Will not recommend or ever return. Thanks for screaming for staff as I'm waiting. Time for some management training. Good luck!
CINTIA DONTCARE
Caria waited on me today and she is a pleasant server as well as the rest.
Jim McVean
Love the Fruit Explosion muffins. Pairs nice with a dark roast coffee.
I went through the drive thru and ordered drinks and a $10.00 gift card. The worker was having an issue with the card loading. He then got two other workers to help. They were saying how they couldnāt understand why all the gift cards were not loading and was getting errors. The worker then laughed and I said āI hope you are not getting multiple charges for thisā and then realized they were continuing to run my card through trying to get the gift card to load. At that time they said it worked and handed it to me. I left and waited and watched my account to check for the purchase. Sure enough I had 3 purchases for $16.93. I went back and went inside and showed I was charged 3 different times. The worker at the beginning was helpful in refunding me but then things changed. She 1st gave me $16.93 back then said she had to do it again. Then she refunded me 6.93 and said that was for the drinks and I needed to purchase the gift card again. I told her it did not add up and she looked annoyed. I did the math 16.93X3=50.79. She gave me $23.86 and still proceeded to tell me I needed to pay back 10.00 for the gift card. She grabs her phone calculator and then gives me 10.00 and said that was right. At this point Iām frustrated and leave. I leave with $33.86 and still no gift card and realized she never gave me my receipt back and shorted 10.00.
Amy Rogers
I love Tim Horton's coffee and when coming to town my routine is to go to Marysville Tim Hortons to start my day. This morning I was treated horribly with such disrespect by one of the drive thru staff and manager I will never go back. My $20 ripped as I went to pay, the young Lady work in the window asked her manager if she could take it the answer was no. I explained "I'm so sorry both parts are here if I had tape I would tape it I know the bank will take it". The manager, without coming to the window or even looking in my direction said we're not taking it. I said give me a minute to get some change, when the window opened back up, I asked what was the change amount as a reminder. there was now a young man with a nose ring who waved his hand at me dismissively and told me "I have the next customer order ready" I didn't even have the option to pay for my coffee with my debit card if I didn't have enough change from my purse. I am a friendly person and work retail myself and was not being difficult, I get rude and unkind customers and would never do that. It was completely unwarranted to be treated this way. I was not holding up the line it was 9 am so not a major rush at that moment and had my debit card ready when they came back if I didn't have enough change.
Service: 1
Sarah
The staff are nice but they've gotten my order wrong the last 3 visits. Will not be returning.
Atmosphere: 2
Food: 2
Service: 2
H. W.
They donāt care about people in the store anymore. Twice now Iāve gone here and left with nothing when thereās 2 people in line but the managers only care about the drive through and let the cashier struggle alone. I waited more than 10 minutes. Empires just ignored me.
Service: 1
Brittany Rostron
first off didnt get a receipt. ordered a large got given a medium with a side of attitude being told what i ordered. i always grab a large every day. but your window girl told me i ordered a medium and shoved it at me and slammed the window in my face and refused to give me my recipe
get a reply for the owner just for it to take me to the regular website... all terrible
I love my Timmy Ho'sššÆš«¶
Atmosphere: 5
Food: 5
Service: 5
Service was great! My only complaint was that I pre-ordered 3 tidbit 40 packs and when picked up the boxes were covered and I mean covered in glaze. The girl (nicely) says I guess someone had glaze on their gloves and hands me some napkins. I ended up with glaze all over my car and upon opening, it appears as if they glazed the box more than the timbits. Did they taste great still-yes, was my truck a mess-yes, lol. Id recommend to repackage if something like this happens in the future because someone else might not be as understanding.
Atmosphere: 5
Food: 4
Service: 5
This has to be one of the most neglected Tim Hortons I have been to.
The āDark Roastā was completely watered down, the donuts were stale, and the inside smelled like dirty mop water was just smeared around.
I certainly will not be back and I can see why there are so many negative reviews and comments on FB about this particular place.
Atmosphere: 1
Food: 2
Service: 2
The best coffee
Atmosphere: 5
Food: 5
Service: 5
They almost always get the order wrong at this location, and the coffee doesn't live up to other Tim Hortons. Additionally, the attitude of the employees are mixed. Some employees are absolute sweethearts, while others have had an attitude. I tried to get an application to this place once and heard remarks about me and my friend as we were leaving. The drinks overall are not horrible, but they need to work on how to correctly give out orders.
Atmosphere: 2
Food: 2
Service: 3
Had my donuts and coffee doordashed, I had no issues putting in my order,easy. Delivery was great,and my order was correct. Coffee was still hot.
Food: 5
Service: 5
Ordered assorted doughnuts received all chocolate. I doordashed the order. They said I needed to come in to get a refund. Also zero timbits available, waiting for.that refund. What a joke! Will not recommend or ever return. Thanks for screaming for staff as I'm waiting. Time for some management training. Good luck!
Caria waited on me today and she is a pleasant server as well as the rest.
Love the Fruit Explosion muffins. Pairs nice with a dark roast coffee.
One of my favorite locations will be back
Restaurantji Recommends
I went through the drive thru and ordered drinks and a $10.00 gift card. The worker was having an issue with the card loading. He then got two other workers to help. They were saying how they couldnāt understand why all the gift cards were not loading and was getting errors. The worker then laughed and I said āI hope you are not getting multiple charges for thisā and then realized they were continuing to run my card through trying to get the gift card to load. At that time they said it worked and handed it to me. I left and waited and watched my account to check for the purchase. Sure enough I had 3 purchases for $16.93. I went back and went inside and showed I was charged 3 different times. The worker at the beginning was helpful in refunding me but then things changed. She 1st gave me $16.93 back then said she had to do it again. Then she refunded me 6.93 and said that was for the drinks and I needed to purchase the gift card again. I told her it did not add up and she looked annoyed. I did the math 16.93X3=50.79. She gave me $23.86 and still proceeded to tell me I needed to pay back 10.00 for the gift card. She grabs her phone calculator and then gives me 10.00 and said that was right. At this point Iām frustrated and leave. I leave with $33.86 and still no gift card and realized she never gave me my receipt back and shorted 10.00.
I love Tim Horton's coffee and when coming to town my routine is to go to Marysville Tim Hortons to start my day. This morning I was treated horribly with such disrespect by one of the drive thru staff and manager I will never go back.
My $20 ripped as I went to pay, the young Lady work in the window asked her manager if she could take it the answer was no. I explained "I'm so sorry both parts are here if I had tape I would tape it I know the bank will take it". The manager, without coming to the window or even looking in my direction said we're not taking it. I said give me a minute to get some change, when the window opened back up, I asked what was the change amount as a reminder. there was now a young man with a nose ring who waved his hand at me dismissively and told me "I have the next customer order ready" I didn't even have the option to pay for my coffee with my debit card if I didn't have enough change from my purse. I am a friendly person and work retail myself and was not being difficult, I get rude and unkind customers and would never do that. It was completely unwarranted to be treated this way. I was not holding up the line it was 9 am so not a major rush at that moment and had my debit card ready when they came back if I didn't have enough change.
Service: 1
The staff are nice but they've gotten my order wrong the last 3 visits. Will not be returning.
Atmosphere: 2
Food: 2
Service: 2
They donāt care about people in the store anymore. Twice now Iāve gone here and left with nothing when thereās 2 people in line but the managers only care about the drive through and let the cashier struggle alone. I waited more than 10 minutes. Empires just ignored me.
Service: 1
first off didnt get a receipt. ordered a large got given a medium with a side of attitude being told what i ordered. i always grab a large every day. but your window girl told me i ordered a medium and shoved it at me and slammed the window in my face and refused to give me my recipe
get a reply for the owner just for it to take me to the regular website... all terrible
Atmosphere: 1
Food: 1
Service: 1
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