I've given this Arby's multiple tries over a few years, and i can say with confidence that this is by far the worst Arby's I've ever eaten at. You can taste just how filthy their fry oil is, it makes their food disgusting. I like Arby's, and I like their food. But this location needs a higher standard because I am going to refuse to eat here from now on.
Food: 1
James
Arby's food is fantastic. They make your food to order and it's delivered hot. Make sure to check your order thoug. Sometimes they forget something from your order.
Atmosphere: 5
Food: 5
Service: 5
Fyns
We ordered Arby’s tonight. We ordered the app and did pick up. Doing that, the workers place a sticker over the drinks. Which is great..however..tonight my 13 year old son found a dead fly in his sprite. Having worked at an Arby’s location before in Lansing, this is absolutely disgusting and unacceptable.
In response to the owner I did try and fill out that form but I received an error when I tried to submit. Twice. I’ve included a photo of the error I received. I also called and spoke with the manager last night (at 8:04 PM) to give them a heads up. She said, “Wow..we don’t have any flies in here. I’m not calling you a liar or anything.” Then said if I wanted to drive up there I could get a coupon for a free meal. I don’t feel this was handled appropriately by any means.
Food: 1
Linda Chaffee - Gogarn
It's a fast food restaurant but really isn't all that bad of a choice. My husband loves Arby's. I had a fried turkey sandwich with cheese, lettuce, and tomatoes. My husband had a gyro and a regular roast beef sandwich. My husband liked both of his sandwiches. The only bad, inexcusable issue was the ketchup pumps. One looked like the ketchup was cut with water, one was broken and the other was empty. The prices are what you expect for fast food. The bill wasn't enormous, average.
Atmosphere: 3
Food: 4
Service: 4
Dymond Johnson
11/11 2:30pm I went through the drive through. There was a girl texting on her phone waiting to bag my food. When she grabbed my sandwich the wrapper opened and I watched her touch my sandwich to throw it back on the wrapper and carry it to the back. She then brought it back to me. I asked for it to be remade and after a few minutes a manager in a stripped shirt handed me the same sandwich. Disgustinggggg. So much so I left that sandwich right there. Never have to worry about me there ever again.
Atmosphere: 1
Food: 1
Service: 1
C Athena
Food is good. Had a nice visit 😊.
Atmosphere: 3
Food: 5
Service: 4
Olson Team
Drive thru service with a smile. Nice young lady
Atmosphere: 5
Food: 5
Service: 5
VAP3 WRLD
Food was bad minus the jalapeno poppers I was met with attitude for no reason and had to wait for the same meal I get at the other Arby's on cedar Street food was cold when I got it whereas down the road it's always warm never have an issue I will not be coming back to this Arby's I was kind and polite to be met with an attitude not to mention waiting 15+ minutes with no line behind me for jalapeno poppers and a French dip is absolutely ridiculous I go to Arby's and get the French dip every day
Recommended dishes: French Dip
jawscream
9/14/2025 at 3pm. Went through the drive thru and it was the most painful experience I’ve ever had in a drive thru! Ordered a roast beef and cheddar meal with large mozzarella stick/coke and another large with fries and Diet Coke. THATS IT. One car ahead of us sitting waiting for food to be brought out. Yet it took forever to place our order (had to wait to place it - actually was saying “hello” Into the speaker and almost drove away (which we should’ve) kept having to repeat it and then when we asked her to repeat it back to us to make sure it was right she didn’t) then get to the window and she still sidesteps us asking to repeat it back. She needed to ask for help from another worker to make our change (she gave us too much but we noticed after we left), and then we had to wait waaaaay too long to get our food. We started to drive away and realized she never gave us our drinks so we backed up. She just stared blankly at us and started to argue. At this point she gives us medium cups when we had said large multiple times and when she said “you were charged for mediums” and we waved our receipt showing charges for large - she started shouting at us and closed the window like we were going to assault her or something! And of course we didn’t get large fries or mozzarella sticks 😒 do better people. We won’t be back.
Average Arby’s. Kind of slow service especially in the drive thru. Food was good.
Atmosphere: 4
Food: 4
Service: 3
MissClayMsDavis
I ordered to dine-in. I literally watched 3 employees go outside (1 to smoke, 1 to vape & the other stood around). They ALL returned and 1 immediately started bagging food orders. I know for certian that the one who started bagging food didn't wash their hands. I didn't see the other 2 because they proceeded behind where I could see. I couldn't finish my food after witnessing this! This is concerning and unsanitary!
Atmosphere: 1
Service: 1
Jamie Hall
Food is trash!!! Girl ant the window was very rude, bad attitude & didn’t give me everything I asked for. Everything tasted like it was cooked in the same old grease. Everything was cold and hard. Cookie tasted like it was zapped in the microwave. It was wet and soft from the bag it was in. Disgusting and in the trash were it belongs.Definitely a waste of money. Definitely will not be back. Thanks for ruining my lunch break.
Terrible terrible!
Atmosphere: 1
Food: 1
Service: 1
I've given this Arby's multiple tries over a few years, and i can say with confidence that this is by far the worst Arby's I've ever eaten at. You can taste just how filthy their fry oil is, it makes their food disgusting. I like Arby's, and I like their food. But this location needs a higher standard because I am going to refuse to eat here from now on.
Food: 1
Arby's food is fantastic. They make your food to order and it's delivered hot. Make sure to check your order thoug. Sometimes they forget something from your order.
Atmosphere: 5
Food: 5
Service: 5
We ordered Arby’s tonight. We ordered the app and did pick up. Doing that, the workers place a sticker over the drinks. Which is great..however..tonight my 13 year old son found a dead fly in his sprite. Having worked at an Arby’s location before in Lansing, this is absolutely disgusting and unacceptable.
In response to the owner I did try and fill out that form but I received an error when I tried to submit. Twice. I’ve included a photo of the error I received. I also called and spoke with the manager last night (at 8:04 PM) to give them a heads up. She said, “Wow..we don’t have any flies in here. I’m not calling you a liar or anything.” Then said if I wanted to drive up there I could get a coupon for a free meal. I don’t feel this was handled appropriately by any means.
Food: 1
It's a fast food restaurant but really isn't all that bad of a choice. My husband loves Arby's. I had a fried turkey sandwich with cheese, lettuce, and tomatoes. My husband had a gyro and a regular roast beef sandwich. My husband liked both of his sandwiches. The only bad, inexcusable issue was the ketchup pumps. One looked like the ketchup was cut with water, one was broken and the other was empty. The prices are what you expect for fast food. The bill wasn't enormous, average.
Atmosphere: 3
Food: 4
Service: 4
11/11 2:30pm I went through the drive through. There was a girl texting on her phone waiting to bag my food. When she grabbed my sandwich the wrapper opened and I watched her touch my sandwich to throw it back on the wrapper and carry it to the back. She then brought it back to me. I asked for it to be remade and after a few minutes a manager in a stripped shirt handed me the same sandwich. Disgustinggggg. So much so I left that sandwich right there. Never have to worry about me there ever again.
Atmosphere: 1
Food: 1
Service: 1
Food is good.
Had a nice visit 😊.
Atmosphere: 3
Food: 5
Service: 4
Drive thru service with a smile. Nice young lady
Atmosphere: 5
Food: 5
Service: 5
Food was bad minus the jalapeno poppers I was met with attitude for no reason and had to wait for the same meal I get at the other Arby's on cedar Street food was cold when I got it whereas down the road it's always warm never have an issue I will not be coming back to this Arby's I was kind and polite to be met with an attitude not to mention waiting 15+ minutes with no line behind me for jalapeno poppers and a French dip is absolutely ridiculous I go to Arby's and get the French dip every day
Recommended dishes: French Dip
9/14/2025 at 3pm. Went through the drive thru and it was the most painful experience I’ve ever had in a drive thru! Ordered a roast beef and cheddar meal with large mozzarella stick/coke and another large with fries and Diet Coke. THATS IT. One car ahead of us sitting waiting for food to be brought out. Yet it took forever to place our order (had to wait to place it - actually was saying “hello”
Into the speaker and almost drove away (which we should’ve) kept having to repeat it and then when we asked her to repeat it back to us to make sure it was right she didn’t) then get to the window and she still sidesteps us asking to repeat it back. She needed to ask for help from another worker to make our change (she gave us too much but we noticed after we left), and then we had to wait waaaaay too long to get our food. We started to drive away and realized she never gave us our drinks so we backed up. She just stared blankly at us and started to argue. At this point she gives us medium cups when we had said large multiple times and when she said “you were charged for mediums” and we waved our receipt showing charges for large - she started shouting at us and closed the window like we were going to assault her or something! And of course we didn’t get large fries or mozzarella sticks 😒 do better people. We won’t be back.
Atmosphere: 3
Food: 3
Service: 1
Restaurantji Recommends
Average Arby’s. Kind of slow service especially in the drive thru. Food was good.
Atmosphere: 4
Food: 4
Service: 3
I ordered to dine-in. I literally watched 3 employees go outside (1 to smoke, 1 to vape & the other stood around). They ALL returned and 1 immediately started bagging food orders. I know for certian that the one who started bagging food didn't wash their hands. I didn't see the other 2 because they proceeded behind where I could see. I couldn't finish my food after witnessing this! This is concerning and unsanitary!
Atmosphere: 1
Service: 1
Food is trash!!! Girl ant the window was very rude, bad attitude & didn’t give me everything I asked for. Everything tasted like it was cooked in the same old grease. Everything was cold and hard. Cookie tasted like it was zapped in the microwave. It was wet and soft from the bag it was in. Disgusting and in the trash were it belongs.Definitely a waste of money. Definitely will not be back. Thanks for ruining my lunch break.
Food: 1
Service: 1
Very nice. Order & go.
Everything was good 🤗
Atmosphere: 5
Food: 5
Service: 5
Decent food.
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