Like most bookstore cafes they are overpriced. Luckily the food is good
Atmosphere: 4
Food: 4
Service: 4
Bonk
The sandwich maker, Finn, was very rude and unkind to other staff members behind the counter. And to top it all off they made my sandwich wrong and refused to make it again. I will not be coming back until something is done about this!
Atmosphere: 2
Food: 1
Service: 1
OreoTheCat
Delicious food in a cool, historic atmosphere. The employees were very friendly and greeted us, and also said kind words on our departure.
Atmosphere: 5
Food: 5
Service: 5
Adam Neff
The historic building, the health centric menu, the quality of the ingredients combined with TLC put into their final product? Sounds like a good place to check out if you’re ever in Mason & need a bite to eat (and they serve beer & wine!🕺🥂🍺🍻)
Atmosphere: 5
Food: 5
Service: 5
Elizabeth Armstrong
Food was okay, prices are too high for the amount of food you get.
Atmosphere: 5
Food: 2
Service: 5
Jessica McNier
Ordered a large takeout just days before an event and they were great to coordinate and were totally on point having it ready. Food was great, cookies were out of this world and appreciated the service provided.
Atmosphere: 5
Food: 5
Service: 5
Grace Lowell
Delish Sandwhich. Made up my own thing. Those teens were so accommodating.
Atmosphere: 5
Food: 5
Service: 5
Haley Fancher
Just a couple days ago, I called and ordered a sandwich from The Vault deli. I was worried that they weren’t going to be able to do that because I had not been able to pay for my food till I went to go pick it up, but they had no problem with it. They had even dropped off food to me around the corner in previous situations where I wasn’t able to walk over in the middle of my work shift. When I tell you, the customer service is always on point and the food has never tasted better than before. It’s always so good and they are always so sweet there. This time, they decided to put a smiley face on the carton of food, and I have never felt so appreciated by somebody who works in customer service. It took maybe two seconds out of their day, but warmed my heart for the whole week. If you need a good sandwich, please go to the vault deli!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Bacon Pretzel Roll H
Sara
Service was good, the food was not. Definitely overpriced for what it is.
Atmosphere: 3
Food: 1
Service: 5
Joe Filak
What a find for two drivers from wausau wi going to Austin Texas. See Y'all! Patti and
The Vault is usually my go to after work. I have spent quite a bit of money here. Today at 2 40 I called in my to go order to be picked up at 5 00, and a lady took my order over the phone, personally. When I arrived at 5 00, the clerk informed me there was no order, and they could not find a record of the order. The Vault has more than enough business so losing one customer will not matter, but I will not order here, again.
Food: 5
Service: 1
Rosie Nedry
The "Vault" is now for wine! I enjoyed some potato soup and a "mini" ham sandwich with a small side salad. The sandwich bread was tasty, the ham -- a generous portion, and the soup was delicious!
Atmosphere: 5
Food: 5
Service: 5
albonk
First, I understand the supply issues in the food industry. However, the Vault's portions keep getting smaller and smaller!!! An $8 sandwich is now only ~3in across in my recent experiences. Very very disappointed, as the Vault used to be a staple of my Mason experience. Will not be coming back here unless it's to purchase a beverage (which are still overpriced, but more or less consistent with other stores).
Atmosphere: 5
Food: 1
Service: 4
Al
First, I understand the supply issues in the food industry. However, the Vault's portions keep getting smaller and smaller!!! An $8 sandwich is now only ~3in across in my recent experiences. Very very disappointed, as the Vault used to be a staple of my Mason experience. Will not be coming back here unless it's to purchase a beverage (which are still overpriced, but more or less consistent with other stores).
Atmosphere: 5
Food: 1
Service: 4
Dave Sutherland
Ruben sandwich: good quantity of corned beef, canned sauerkraut, crispy rye bread, not enough sauce. Very dry, just like the service. Had to go back to counter for wifes salad dressing
Like most bookstore cafes they are overpriced. Luckily the food is good
Atmosphere: 4
Food: 4
Service: 4
The sandwich maker, Finn, was very rude and unkind to other staff members behind the counter. And to top it all off they made my sandwich wrong and refused to make it again. I will not be coming back until something is done about this!
Atmosphere: 2
Food: 1
Service: 1
Delicious food in a cool, historic atmosphere. The employees were very friendly and greeted us, and also said kind words on our departure.
Atmosphere: 5
Food: 5
Service: 5
The historic building, the health centric menu, the quality of the ingredients combined with TLC put into their final product? Sounds like a good place to check out if you’re ever in Mason & need a bite to eat (and they serve beer & wine!🕺🥂🍺🍻)
Atmosphere: 5
Food: 5
Service: 5
Food was okay, prices are too high for the amount of food you get.
Atmosphere: 5
Food: 2
Service: 5
Ordered a large takeout just days before an event and they were great to coordinate and were totally on point having it ready. Food was great, cookies were out of this world and appreciated the service provided.
Atmosphere: 5
Food: 5
Service: 5
Delish Sandwhich. Made up my own thing. Those teens were so accommodating.
Atmosphere: 5
Food: 5
Service: 5
Just a couple days ago, I called and ordered a sandwich from The Vault deli. I was worried that they weren’t going to be able to do that because I had not been able to pay for my food till I went to go pick it up, but they had no problem with it. They had even dropped off food to me around the corner in previous situations where I wasn’t able to walk over in the middle of my work shift. When I tell you, the customer service is always on point and the food has never tasted better than before. It’s always so good and they are always so sweet there. This time, they decided to put a smiley face on the carton of food, and I have never felt so appreciated by somebody who works in customer service. It took maybe two seconds out of their day, but warmed my heart for the whole week. If you need a good sandwich, please go to the vault deli!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Bacon Pretzel Roll H
Service was good, the food was not. Definitely overpriced for what it is.
Atmosphere: 3
Food: 1
Service: 5
What a find for two drivers from wausau wi going to Austin Texas. See Y'all! Patti and
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Brooklyn Rueben H, Chili
Restaurantji Recommends
The Vault is usually my go to after work. I have spent quite a bit of money here. Today at 2 40 I called in my to go order to be picked up at 5 00, and a lady took my order over the phone, personally. When I arrived at 5 00, the clerk informed me there was no order, and they could not find a record of the order. The Vault has more than enough business so losing one customer will not matter, but I will not order here, again.
Food: 5
Service: 1
The "Vault" is now for wine! I enjoyed some potato soup and a "mini" ham sandwich with a small side salad. The sandwich bread was tasty, the ham -- a generous portion, and the soup was delicious!
Atmosphere: 5
Food: 5
Service: 5
First, I understand the supply issues in the food industry. However, the Vault's portions keep getting smaller and smaller!!! An $8 sandwich is now only ~3in across in my recent experiences. Very very disappointed, as the Vault used to be a staple of my Mason experience. Will not be coming back here unless it's to purchase a beverage (which are still overpriced, but more or less consistent with other stores).
Atmosphere: 5
Food: 1
Service: 4
First, I understand the supply issues in the food industry. However, the Vault's portions keep getting smaller and smaller!!! An $8 sandwich is now only ~3in across in my recent experiences. Very very disappointed, as the Vault used to be a staple of my Mason experience. Will not be coming back here unless it's to purchase a beverage (which are still overpriced, but more or less consistent with other stores).
Atmosphere: 5
Food: 1
Service: 4
Ruben sandwich: good quantity of corned beef, canned sauerkraut, crispy rye bread, not enough sauce. Very dry, just like the service. Had to go back to counter for wifes salad dressing
Atmosphere: 3
Food: 3
Service: 1
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