McDonald's

1533 N Telegraph Rd, Monroe
(734) 243-9570

Recent Reviews

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Kerry Riley

Parking: Getting too expensive can get in with better food for about the same price with better service

Atmosphere: 2

Food: 4

Service: 3

Recommended dishes: Big Mac, Quarter Pounder with Cheese, World Famous Fries

Rapheal “The Event 20!” Mendez

Waiting inside is terrible, if you dont go to drive thru they forget about you
You'll wait 20min+ this have happened 3 times, and managers have been made aware. I've asked for a refund 3 time and will not go to this one again. Recommend going to the drive thru

Atmosphere: 1

Food: 1

Service: 1

Maranda Pierce

Went thru for lunch everything was good but 5.00 for a large shake is a bit ridiculous don't you think

Atmosphere: 5

Food: 2

Service: 5

Recommended dishes: Mcdouble

missy smith

Took 30 min for a mobile order pickup. Nobody ever at the counter to even let them know the order was missing half the food. Had to yell for someone to come back up front after checking the contents of my order. No apology, just attitude. This mcdonalds used to be great, it's now the worst. There is ZERO customer service in place at this location and the poor management makes it look like everyone is running around chasing their tails. Watched numerous customers walk in with drive thru order issues while I was waiting for my own order. Because of how long my order took, by the time it was given to me the food was cold too. The place is not short staffed either, too many people running around in circles not having any guidance.

Atmosphere: 1

Food: 1

Service: 1

Michael Mella

I recently ordered food on Door Dash from this location. Holy hell it was colder than a dead man’s foot. Like come on y’all got one job put food in a fryer and hit a timer. It’s all automated in the kitchen at McDonald’s. It ain’t rocket science for Christ sake. That’s just pure laziness on the staff at this location. Food was clearly sitting there all night. Stale nuggets and fries colder than the North Pole. Big Mac was more like a brick Mac. Also you won’t hear back from any manager or anybody this is a Franchised location they can give a shit what you have to say. Best thing to do is stop going to this location.

Atmosphere: 5

Food: 1

Service: 3

Ryan Hudson

The past few visit I have been missing items from my order or get the wrong item.

Atmosphere: 2

Food: 4

Service: 2

Thomas Killian

EVERYTIME I COME HERE I GET THE SAME THING FOR THE PAST 20 YEARS. EVERYTIME I COME TO THIS LOCATION I ASK FOR EXTRA ONIONS ON MY DOUBLE CHEESE BURGERS AND I ALWAYS RECIEVE NO ONION OR LITE ONION. LIKE WHY CANT YOU GUYS READ. NOT ONE TIME HAS MY SANDWHICH BEEN RIGHT SINCE I CAN REMEMBER. NOT ONE ........ TIME. YOU GUYS ARE

Atmosphere: 1

Food: 1

Service: 1

Mercedes Simpkins

Terrible customer service this morning!!! Whoever is working the window to give food needs some new training or to find another job not servicing anybody!! She even yelled at her coworker SMH! I will be calling corporate too!

Debbie Gilbert

Got the order wrong twice. Waited until my order was handed to me to tell me that my drink wasn't available. To choose something else. Well food got cold waiting for my replacement. Did not put the sauce in the bag. These mistakes are very common at this McDonald's

Atmosphere: 1

Food: 3

Service: 1

Mark Mcintosh

Hmmmm i pooted

Atmosphere: 4

Food: 4

Service: 4

Kassiez Kage

Mobile ordering is a joke at this store! I work in town once a week and no matter how far in advance I order and tap “I’m already here.” My food is never ready and I still stand and wait at least 10 minutes for my food. I’ve been late twice having waited over 15 minutes in the past and not being able to cancel without contacting thru the app. Here I stand once again and now no one can find my ticket or order…this worker has tried to hand me the wrong food twice. Then walks up to me and tells me they can’t find my order anywhere and wants me to repeat back to her everything that I ordered and my customizations just for another worker to come out of the back hollering my name with my order in her hand, still not made correctly. I check caramel drizzle three times and Pay $.75 extra for caramel because they never put my caramel on the cup but a tiny little bit, and no matter how many times I check caramel or how much I pay for it. They still don’t put a bunch of caramel on there they put barely any at all. Employees can’t find orders, they obviously can’t read, they are rude, and they never have anything together. This is definitely my last visit to this location.

** I had to return to this review, just to solidify the fact that I won’t be back because when I reached in the bag and grabbed my sausage, egg and cheese Mc griddle….. It was literally just two pancake buns no sausage no egg and no cheese. These people are incompetent and lazy and want $18 an hour.

Atmosphere: 1

Food: 3

Service: 1

Recommended dishes: Hash Browns

Peter Alonzo

Everyone is so polite. I never went to a McDonald's with such nice people. And my food come super fast most of the time. Thanks so much for giving people a wonderful experience. Keep up the good job guys.

Atmosphere: 5

Food: 5

Service: 5

P Gonzales

Truly the best. Best people work here and the food is always great.

Atmosphere: 5

Food: 5

Service: 5

Steve Liedel

It’s another McDonalds! Nothing special about this one.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Egg Mcmuffin, Small Fries, Chicken Mcnuggets

Katrina Mason

Waited 20 min for food. While others got there's.

Atmosphere: 5

Food: 5

Service: 3

Recommended dishes: Big Mac, Small Fries, Cheeseburger, Hash Browns, Hamburger, Chicken Mcnuggets, Mcdouble

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