They didn't have anything available. It looked like the girl didn't want to sell us food. Terrible attitude
Shokan Karatayev
I am submitting this complaint regarding the misleading service practices at your location. Although your business was physically open when I arrived at 3:30 PM, I was told that no further service would be provided — despite your posted hours stating that you close at 4:00 PM.
This is both unprofessional and deceptive. If you stop serving customers at 3:00 PM, then that should be clearly communicated to avoid wasting people’s time. I made a special trip based on your stated hours and was unfairly turned away.
Atmosphere: 1
Food: 5
Service: 1
BroWN BoY
A lady working here on Friday mornings was extremely rude and unprofessional. Unfortunately, I don’t know her name because she wasn’t wearing a name badge, but she wears glasses. She clearly doesn’t know how to speak to customers or handle situations politely. Her attitude was disrespectful and left a very negative impression. Staff should be trained in basic customer service and communication. I hope management takes this seriously and ensures better behavior in the future.
Atmosphere: 1
Food: 1
Service: 1
Jude Singh
The girls there did a great service. Had a London Fog and a bagel. Was breakfast bagel.
Atmosphere: 5
Food: 5
Service: 5
Excellence Amdy
Four stars all the way, the staff was nice and the coffee fresh
Atmosphere: 5
Food: 5
Service: 5
skeet skeet
Wow!!! Where do I start. This place is more expensive than other Tim Hortons locations. The messed up my order, after I tried to tell them, they were rude and would replace the wrong donuts. I live near by and I will never visit this location again. You lost a customer.
Atmosphere: 1
Food: 1
Service: 1
Kevin Needham
The staff and the service are good, I just don’t like paying $3+ plus for a coffee from a small cup to the extra large when I know the other 2 Tim Hortons in Monroe area I can get a extra large coffee for $2.85. I guess everything along I-75 cost more. I work right near this one so I don’t really have a choice if I want good quality coffee.
Atmosphere: 5
Food: 5
Service: 5
Yous If
I ordered a bagel and the first time it came literally burnt, like so bad to the point where it was inedible and they still served it, the second time I ordered a bagel I thought maybe it would be better, I asked for regular cream cheese and just to find out that the bagel had a single smear of cream cheese. This ruined my day and this is a serious concern, do better.
Atmosphere: 1
Food: 1
Service: 1
Shalynn Korzowski
Worst experience ever. The dark haired girl that opens in the morning is extremely rude and nasty. Don't bother calling and complaining to the store manager because they'll just tell thier employees exactly what you said.
Super rude faces. Out of eggs during breakfast time
Atmosphere: 1
Food: 1
Service: 1
Erica Bontrager
If I could rank a negative 6 on this place I would. Rude employees, don't make the coffee how it's supposed to be. Food is disgusting. Never again will we pay money to this establishment or any other Tim Hortons. First time and last time.
Atmosphere: 1
Food: 1
Service: 1
Linda Cook
Anytime I have stopped there just ending up walking away..never getting waited on many people..LOL working on what will never know..will never be back there again! Waste of time and gas
Samara Pearl
Literally terrible. "We're not really a Tim Hortons, Hun" after everything I tried to order. They don't have anything except basic coffee and sad looking donuts. Plus the worker was really rude and refused to offer me anything of what they actually had. No point in even having this location. They also do not except rewards or anything from the app at all.
Atmosphere: 1
Food: 1
Service: 1
Dan Feutz
A solid place to pull in, use the bathroom, and grab a fresh coffee and some TimBits!
Friendly staff!! Fast service
Atmosphere: 5
Food: 5
Service: 5
They didn't have anything available. It looked like the girl didn't want to sell us food. Terrible attitude
I am submitting this complaint regarding the misleading service practices at your location. Although your business was physically open when I arrived at 3:30 PM, I was told that no further service would be provided — despite your posted hours stating that you close at 4:00 PM.
This is both unprofessional and deceptive. If you stop serving customers at 3:00 PM, then that should be clearly communicated to avoid wasting people’s time. I made a special trip based on your stated hours and was unfairly turned away.
Atmosphere: 1
Food: 5
Service: 1
A lady working here on Friday mornings was extremely rude and unprofessional. Unfortunately, I don’t know her name because she wasn’t wearing a name badge, but she wears glasses. She clearly doesn’t know how to speak to customers or handle situations politely. Her attitude was disrespectful and left a very negative impression. Staff should be trained in basic customer service and communication. I hope management takes this seriously and ensures better behavior in the future.
Atmosphere: 1
Food: 1
Service: 1
The girls there did a great service. Had a London Fog and a bagel. Was breakfast bagel.
Atmosphere: 5
Food: 5
Service: 5
Four stars all the way, the staff was nice and the coffee fresh
Atmosphere: 5
Food: 5
Service: 5
Wow!!! Where do I start. This place is more expensive than other Tim Hortons locations. The messed up my order, after I tried to tell them, they were rude and would replace the wrong donuts. I live near by and I will never visit this location again. You lost a customer.
Atmosphere: 1
Food: 1
Service: 1
The staff and the service are good, I just don’t like paying $3+ plus for a coffee from a small cup to the extra large when I know the other 2 Tim Hortons in Monroe area I can get a extra large coffee for $2.85. I guess everything along I-75 cost more. I work right near this one so I don’t really have a choice if I want good quality coffee.
Atmosphere: 5
Food: 5
Service: 5
I ordered a bagel and the first time it came literally burnt, like so bad to the point where it was inedible and they still served it, the second time I ordered a bagel I thought maybe it would be better, I asked for regular cream cheese and just to find out that the bagel had a single smear of cream cheese. This ruined my day and this is a serious concern, do better.
Atmosphere: 1
Food: 1
Service: 1
Worst experience ever. The dark haired girl that opens in the morning is extremely rude and nasty. Don't bother calling and complaining to the store manager because they'll just tell thier employees exactly what you said.
Food: 1
Restaurantji Recommends
Super rude faces. Out of eggs during breakfast time
Atmosphere: 1
Food: 1
Service: 1
If I could rank a negative 6 on this place I would. Rude employees, don't make the coffee how it's supposed to be. Food is disgusting. Never again will we pay money to this establishment or any other Tim Hortons. First time and last time.
Atmosphere: 1
Food: 1
Service: 1
Anytime I have stopped there just ending up walking away..never getting waited on many people..LOL working on what will never know..will never be back there again! Waste of time and gas
Literally terrible. "We're not really a Tim Hortons, Hun" after everything I tried to order. They don't have anything except basic coffee and sad looking donuts. Plus the worker was really rude and refused to offer me anything of what they actually had. No point in even having this location. They also do not except rewards or anything from the app at all.
Atmosphere: 1
Food: 1
Service: 1
A solid place to pull in, use the bathroom, and grab a fresh coffee and some TimBits!
Atmosphere: 2
Food: 4
Service: 4
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