Tim Hortons

404 S Monroe St, Monroe
(734) 636-0415

Recent Reviews

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Jill Zarend

Good service and good coffee and donuts. Satisfied customers.

Atmosphere: 5

Food: 5

Service: 5

Laura Thomas

Pretty sad that you don’t close until 8, but your doors were locked and yall closed at 7:45!! That’s pretty crappy!

Erika Yancey

Coffee was not what I expected for a latte. I ordered a large mocha latte with an extra shot. It tasted like chocolate milk. No coffee flavor at all. With that being said the cashier who took my order was so sweet!

Atmosphere: 3

Food: 1

Service: 5

Matthew Loos

EMPLOYEES ARE TOO NICE LIKE BRO, Also the lobby is clean and has a good vibe. Thank you!

Atmosphere: 5

Food: 5

Service: 5

Needle Ninja

Lacking is all I will say

Atmosphere: 3

Food: 3

Service: 3

Ryleigh Andreozzi

Coffee is different everyday and every time, even if it's the same person making said coffee! You can definitely tell at this Timmy's which employee cares about their job, take pride in making the right mixture, and the customers happines and which employee just simply don't care and are rude! Even as a regular face there, the customer service is very bland more than not. Overall I gave it a 3 stars because of the wishy-washyness of everything mentioned above. I'd much rather go to the Tim's Hortons on Telegraph, but unfortunately the Monroe location is closer for my everyday coffee!!

Atmosphere: 4

Food: 4

Service: 3

Olivia Newman

Upper management needs to schedule more staff. With only 2 customers in front of me, I waited inside for an extremely long time before ordering. They have 1 person working the inside while 5 people are working the drive thru. Smarter people need to run this business!! The young man working the front was wonderful! Working hard and delivering excellent customer service. Management: please support your staff and business with proper staffing!

Atmosphere: 5

Food: 4

Service: 3

Bailey Tomilson

Dawn at this location is rude and needs to work on her customer service

Charlotte Goins

Prices are great, and pastries 🍰 are so fresh and yummy . Good service 👍 clean place too.

Gerald Fish

Prompt courteous service. Hot coffee and tasty doughnuts.

Atmosphere: 4

Food: 4

Service: 4

Shaylee Moore

The service was fast, the worker was friendly and my coffee was good. I got one strip of bacon in my sandwich tho 😰😱😨😢

Atmosphere: 5

Food: 4

Service: 5

Nun Yuh

All the workers at this location have rude and nasty attitudes

Charming Key

If I could I would leave zero stars horrible customer service food was cold and VERY RACIST DO NO GO HERE!!!

Kenny Liss

I am addicted to TimBits....lol. very friendly workers are store was very clean 👌

Atmosphere: 5

Food: 5

Service: 5

Holly Donovan

Really can't give a rating on food since we were never waited on in the lobby. We ended up leaving. I waited in line while Husband went to the restroom. My Husband than waited in line while I used the restroom. There was one single person in front of us and he had not been waited on either. We all stood there quite a while with no interaction. Two people behind the counter, one in the restroom while I was in there...she was clearly too busy on her phone. We ended up leaving.

Atmosphere: 1

Food: 1

Service: 1

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