Tim Hortons
404 S Monroe St, Monroe
(734) 636-0415
Customers' Favorites
Everything Bagel with Sausage Egg and Cheese
Turkey Sandwich and a Large Iced Capp
Stuff Floating in My Coffee
Sausage Egg & Cheese Burnt
Caramel Iced Cappuccino
Caramel Iced Coffee
Blackberry Mint Tea
Avocado Toast
Doughnut
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Recent Reviews
Coffee was not what I expected for a latte. I ordered a large mocha latte with an extra shot. It tasted like chocolate milk. No coffee flavor at all. With that being said the cashier who took my order was so sweet!
Coffee is different everyday and every time, even if it's the same person making said coffee! You can definitely tell at this Timmy's which employee cares about their job, take pride in making the right mixture, and the customers happines and which employee just simply don't care and are rude! Even as a regular face there, the customer service is very bland more than not. Overall I gave it a 3 stars because of the wishy-washyness of everything mentioned above....
Upper management needs to schedule more staff. With only 2 customers in front of me, I waited inside for an extremely long time before ordering. They have 1 person working the inside while 5 people are working the drive thru. Smarter people need to run this business!! The young man working the front was wonderful! Working hard and delivering excellent customer service. Management: please support your staff and business with proper staffing!
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