I placed an order online and picked it up. When I got home there was more mayonnaise than any other item on it. It was awful. Will never go there again
Food: 1
Tammy Sadler
A 1 star review is being generous and only because I didn't have a negative number to choose from. I placed an online order at this store on March 5, 2025 and physically went into the store to pick it up. When I entered the store I informed the employee at the register that I had placed an online order and without even checking their system she simply stated "I did not get it". I attempted to show her the order on my phone and again without even looking or attempting to look at my phone she once again said "I did not get it". At this point another couple walked into the store, a black couple, my husband and I are white. She immediately walked away from my husband and I and started taking the order of the couple that just walked in. I instructed the employee that she needed to prepare our order as my account had already been charged for the cost of the food, her response was "I don't have to prepare anything for you". She was very rude, aggressive and in my opinion racially motivated. Two weeks later I am still trying to get a refund to my account after multiple attempts to reach out to the "manager", Sarah Sippel, who apparently works when and if she feels like it and has not responded to any of my emails with the exception of the first one sent the day after this took place with absolutely no resolution. I suggest the store owner pay attention and take the time to review the day to day operations at this location. This store is a very short step away from a lawsuit based on racial prejudice, I certainly will not hesitate if I am not made whole in very short order. Frankly, the monetary reimbursement is not my only concern at this point, the prejudice shown by an employee to my husband and I is very troubling and I am sure is not isolated to just us, it has to be systemic in this store if it was so blatant in this circumstance.
Atmosphere: 1
Food: 1
Service: 1
Kashawntez Hankins
Love this place great customer service here every young lady I seen here had a positive attitude and nice smile 👍🏽
Atmosphere: 5
Food: 5
Service: 5
Louie Comaianni
I walked in to get breakfast and was politely greeted by one of the happiest employees I've seen in a while. Malleri is her name. She's doing a fine job. Definitely owning the place this morning. Keep up the amazing customer service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Chip Cookie, Black Forest Ham Egg & Cheese Wrap
Krys
Great service yesterday morning by the nice woman who was working by herself yesterday. The sandwich was perfect, and she was very upbeat and friendly.
Atmosphere: 5
Food: 5
Service: 5
Carianna Holloway
Went here today & kay was Amazing ! Best customer experience I’ve ever had
Kala May
This is the best subway within a 30 mile radius! I have 2 subways closer to my home and I choose this one for multiple reasons! The staff is extremely friendly 🙂 the vegetables are always in perfect condition, they care about the presentation and all around a great time !
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salads, Meatball Marinara, Sunchips Harvest Cheddar, The Boss, Chocolate Chip Cookie, B L T, The Ultimate B M T, Cold Cut Combo, Lays Baked BBQ, The Hotshot Italiano
Jennifer Brown
Do not WASTE ur money here go eles where found dog hair in my food will never come here they need to shut the place down calling the health department
Atmosphere: 1
Food: 1
Service: 1
Dennis Bolden
This was the first time visiting this location and the service was great, the staff was very friendly. I am definitely getting my Subway from this location ??
Place is dirty, chairs are broken, workers are rude and their customer service is absolute garbage. They also don't allow you to use your coupons multiple times. Other locations have personally told me you're allowed to use them 5 times before they're no good. She refused to let me keep the coupon so I use them 4 times somewhere else and then let this location have it.
This location is terrible the guy behind the counter was terrible I get it tho I mean he is making sandwiches for another guy. My buddy tried to use the hand sanitizer and it sprayed right in his eye. Worker couldn’t care any less. Then found dirt in his drink ??
Emma Katsock
Hello !!!?
Atmosphere: 1
Food: 1
Service: 1
SkTAi SkTAi
Very slow and never have item in stocks.. soups, dessert, ect
Betty Portrey
No customer service whatsoever. I ordered a pretzel for my sister at home. Told the girl that. Bright it home and it was ROCK HARD fifteen minutes after I bought it.Took it back and all the girl said was I'M NOT REFUNDING THIS BECAUSE IT WAS TWO HOURS AGO. Tried to tell her those was the soonest I could get back there. Asher didn't careIt was this past Saturday the 26th at about 10:15 a.m. I TOLD her the pretzel was too go and for my sister. Why couldn't she just say IT HAS TO BE EATEN RIGHT AWAY OR ELSE IT WILL BE ROCK HARD?I will NEVER eat there, and now I realize why they aren't ever BUSY and always on their phones!SMH
Atmosphere: 1
Food: 1
Service: 1
TheDude 90
Thinnn layer of bacon on the BLT. I don’t expect a thick layer but I do expect to be able to tell I’m also eating bacon in addition to the other ingredients. Ordered online. No way to know their toaster wasn’t working. Overall a bummer experience.
I placed an order online and picked it up. When I got home there was more mayonnaise than any other item on it. It was awful. Will never go there again
Food: 1
A 1 star review is being generous and only because I didn't have a negative number to choose from. I placed an online order at this store on March 5, 2025 and physically went into the store to pick it up. When I entered the store I informed the employee at the register that I had placed an online order and without even checking their system she simply stated "I did not get it". I attempted to show her the order on my phone and again without even looking or attempting to look at my phone she once again said "I did not get it". At this point another couple walked into the store, a black couple, my husband and I are white. She immediately walked away from my husband and I and started taking the order of the couple that just walked in. I instructed the employee that she needed to prepare our order as my account had already been charged for the cost of the food, her response was "I don't have to prepare anything for you". She was very rude, aggressive and in my opinion racially motivated. Two weeks later I am still trying to get a refund to my account after multiple attempts to reach out to the "manager", Sarah Sippel, who apparently works when and if she feels like it and has not responded to any of my emails with the exception of the first one sent the day after this took place with absolutely no resolution.
I suggest the store owner pay attention and take the time to review the day to day operations at this location. This store is a very short step away from a lawsuit based on racial prejudice, I certainly will not hesitate if I am not made whole in very short order.
Frankly, the monetary reimbursement is not my only concern at this point, the prejudice shown by an employee to my husband and I is very troubling and I am sure is not isolated to just us, it has to be systemic in this store if it was so blatant in this circumstance.
Atmosphere: 1
Food: 1
Service: 1
Love this place great customer service here every young lady I seen here had a positive attitude and nice smile 👍🏽
Atmosphere: 5
Food: 5
Service: 5
I walked in to get breakfast and was politely greeted by one of the happiest employees I've seen in a while. Malleri is her name. She's doing a fine job. Definitely owning the place this morning. Keep up the amazing customer service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Chip Cookie, Black Forest Ham Egg & Cheese Wrap
Great service yesterday morning by the nice woman who was working by herself yesterday. The sandwich was perfect, and she was very upbeat and friendly.
Atmosphere: 5
Food: 5
Service: 5
Went here today & kay was Amazing ! Best customer experience I’ve ever had
This is the best subway within a 30 mile radius! I have 2 subways closer to my home and I choose this one for multiple reasons! The staff is extremely friendly 🙂 the vegetables are always in perfect condition, they care about the presentation and all around a great time !
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salads, Meatball Marinara, Sunchips Harvest Cheddar, The Boss, Chocolate Chip Cookie, B L T, The Ultimate B M T, Cold Cut Combo, Lays Baked BBQ, The Hotshot Italiano
Do not WASTE ur money here go eles where found dog hair in my food will never come here they need to shut the place down calling the health department
Atmosphere: 1
Food: 1
Service: 1
This was the first time visiting this location and the service was great, the staff was very friendly. I am definitely getting my Subway from this location ??
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sunchips Harvest Cheddar, Chocolate Chip Cookie
Place is dirty, chairs are broken, workers are rude and their customer service is absolute garbage. They also don't allow you to use your coupons multiple times. Other locations have personally told me you're allowed to use them 5 times before they're no good. She refused to let me keep the coupon so I use them 4 times somewhere else and then let this location have it.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
This location is terrible the guy behind the counter was terrible I get it tho I mean he is making sandwiches for another guy. My buddy tried to use the hand sanitizer and it sprayed right in his eye. Worker couldn’t care any less. Then found dirt in his drink ??
Hello !!!?
Atmosphere: 1
Food: 1
Service: 1
Very slow and never have item in stocks.. soups, dessert, ect
No customer service whatsoever. I ordered a pretzel for my sister at home. Told the girl that. Bright it home and it was ROCK HARD fifteen minutes after I bought it.Took it back and all the girl said was I'M NOT REFUNDING THIS BECAUSE IT WAS TWO HOURS AGO. Tried to tell her those was the soonest I could get back there. Asher didn't careIt was this past Saturday the 26th at about 10:15 a.m. I TOLD her the pretzel was too go and for my sister. Why couldn't she just say IT HAS TO BE EATEN RIGHT AWAY OR ELSE IT WILL BE ROCK HARD?I will NEVER eat there, and now I realize why they aren't ever BUSY and always on their phones!SMH
Atmosphere: 1
Food: 1
Service: 1
Thinnn layer of bacon on the BLT. I don’t expect a thick layer but I do expect to be able to tell I’m also eating bacon in addition to the other ingredients. Ordered online. No way to know their toaster wasn’t working. Overall a bummer experience.
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