Food was actually fresh and hot my h better then alot of other ones I've been to good job staff
Atmosphere: 5
Food: 4
Service: 4
Gregory Tuttle
Got a big Mac with just l pice of meat and there was nothing else on the burger not sure why fries where ice cold but I had to wait for fresh to come called up there and went to voice mail that could not take messages mail box was full
Atmosphere: 3
Food: 1
Service: 3
Amber Nordberg
Only getting 1 stay because my son likes the play place. Absolutely the WORST McDonald’s I’ve ever encountered. I hate that it’s right by my house. They are never friendly. Never timely. I’m currently waiting for my order I placed 29 mins ago.
Atmosphere: 1
Food: 1
Service: 1
jon conyer
20 minutes to get food, pulled forward. Person bringing food out waited till the other customers food was ready as well. Cold food. Not a single person in the drive thru, waiting is typically fine no matter how long, but cold food instead of fresh is wild. Mr Middlebrooks would have never. This place has gone down hill every visit.
Atmosphere: 1
Food: 1
Service: 1
Travis Brewer
30$ forgot my fries,how
Atmosphere: 2
Food: 2
Service: 3
S H
You need to replace several members of your opening crew! I have frequented this location on my way to work and without fail, they ALWAYS disappoint! They are NEVER ready! You open at 5:00 AM. I placed my order on the mobile app at 5:03, I get to the drive-through at 5:10 AM only for them to NEVER be ready! Cars at the menu blowing their horns to get someone’s attention so they can order. The older black lady who wobbles when she walk needs to retire because she is very slow and has no sense of urgency to take care of customers. I was late for work one morning because I had to pull up to the railing to wait for my order. Mind you there were no other cars in line. On one particular morning , I placed my order on the mobile app per usual. Get to the drive-through at 5:07 and no one acknowledged me at the menu so I pulled up to the first window and no one is there. Pulled up to the second window and I’m knocking, one young lady ignored me and walked away. The second young lady opens the window and tells me they’re closed. How in the hell are you closed at 5:10 AM when you open at 5 o’clock and your lights are on saying you’re open? Just a few days ago, I arrive to pick up my mobile order and due to them not being ready. I had to pull off and go to work without receiving my breakfast or I would’ve been late for work. I overheard the black lady who wobbles say they’re out there already. Of course we are ma’am! You open at 5 AM and it is well after 5:00 AM! Get it together or quit!!!!
Service: 1
TL
Terrible all the way around. If I could give a zero I would.
Atmosphere: 1
Food: 1
Service: 1
Anthony Gregory
Rude manager, because she was busy during change over. Crew was rude aswel. Food was cold and not made correctly
Well they were quick and accurate and everything was hot and fresh so that's all you can expect, right?
Atmosphere: 4
Food: 5
Service: 5
Kaeli Decker
Their pop machine is growing black mold out of the side there tomatoes tasted rotten they look like they never clean their tables this place is nasty
Atmosphere: 1
Food: 1
Service: 1
Aaliyah Davidson
I just got a large fry and almost every single fry is HARD AS A ROCK. My kid choked on one before I realized how hard they even were. I have a video of me breaking them in half and they are hard as rocks. Also they have me the wrong chicken sandwich and forgot my kids apple juices with the happy meals. I will not be coming back I'll be going to the other location.
Atmosphere: 2
Food: 2
Service: 2
Jenni Cruthers
Asked for extra onion! Not eve a single onion. So tired of excuses. Left the dort hwy location after 8 mins with no reply and then I get this at the other Mt Morris location. So done with McDonald’s. No one held accountable anymore. Take some pride in your job.
Dining room discussing.
Atmosphere: 1
Food: 2
Service: 2
Food was actually fresh and hot my h better then alot of other ones I've been to good job staff
Atmosphere: 5
Food: 4
Service: 4
Got a big Mac with just l pice of meat and there was nothing else on the burger not sure why fries where ice cold but I had to wait for fresh to come called up there and went to voice mail that could not take messages mail box was full
Atmosphere: 3
Food: 1
Service: 3
Only getting 1 stay because my son likes the play place. Absolutely the WORST McDonald’s I’ve ever encountered. I hate that it’s right by my house. They are never friendly. Never timely. I’m currently waiting for my order I placed 29 mins ago.
Atmosphere: 1
Food: 1
Service: 1
20 minutes to get food, pulled forward. Person bringing food out waited till the other customers food was ready as well. Cold food. Not a single person in the drive thru, waiting is typically fine no matter how long, but cold food instead of fresh is wild. Mr Middlebrooks would have never. This place has gone down hill every visit.
Atmosphere: 1
Food: 1
Service: 1
30$ forgot my fries,how
Atmosphere: 2
Food: 2
Service: 3
You need to replace several members of your opening crew! I have frequented this location on my way to work and without fail, they ALWAYS disappoint! They are NEVER ready! You open at 5:00 AM. I placed my order on the mobile app at 5:03, I get to the drive-through at 5:10 AM only for them to NEVER be ready! Cars at the menu blowing their horns to get someone’s attention so they can order. The older black lady who wobbles when she walk needs to retire because she is very slow and has no sense of urgency to take care of customers. I was late for work one morning because I had to pull up to the railing to wait for my order. Mind you there were no other cars in line. On one particular morning , I placed my order on the mobile app per usual. Get to the drive-through at 5:07 and no one acknowledged me at the menu so I pulled up to the first window and no one is there. Pulled up to the second window and I’m knocking, one young lady ignored me and walked away. The second young lady opens the window and tells me they’re closed. How in the hell are you closed at 5:10 AM when you open at 5 o’clock and your lights are on saying you’re open? Just a few days ago, I arrive to pick up my mobile order and due to them not being ready. I had to pull off and go to work without receiving my breakfast or I would’ve been late for work. I overheard the black lady who wobbles say they’re out there already. Of course we are ma’am! You open at 5 AM and it is well after 5:00 AM! Get it together or quit!!!!
Service: 1
Terrible all the way around. If I could give a zero I would.
Atmosphere: 1
Food: 1
Service: 1
Rude manager, because she was busy during change over. Crew was rude aswel. Food was cold and not made correctly
Atmosphere: 1
Food: 2
Service: 1
Night shift been killing it lately
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Fresh food
Atmosphere: 1
Food: 1
Service: 1
Well they were quick and accurate and everything was hot and fresh so that's all you can expect, right?
Atmosphere: 4
Food: 5
Service: 5
Their pop machine is growing black mold out of the side there tomatoes tasted rotten they look like they never clean their tables this place is nasty
Atmosphere: 1
Food: 1
Service: 1
I just got a large fry and almost every single fry is HARD AS A ROCK. My kid choked on one before I realized how hard they even were. I have a video of me breaking them in half and they are hard as rocks. Also they have me the wrong chicken sandwich and forgot my kids apple juices with the happy meals. I will not be coming back I'll be going to the other location.
Atmosphere: 2
Food: 2
Service: 2
Asked for extra onion! Not eve a single onion. So tired of excuses. Left the dort hwy location after 8 mins with no reply and then I get this at the other Mt Morris location. So done with McDonald’s. No one held accountable anymore. Take some pride in your job.
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