BIGGBY COFFEE

36540 Green St, New Baltimore
(586) 725-7224

Recent Reviews

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Jessie Seabrook

I waited in line for 25 minutes before finally leaving. About 10 minutes in, I was told, “I’ll be right with you,” but after another 15 minutes of silence, nothing happened. This points to poor management and lack of accountability among employees. Having worked at Biggby for 3 years across multiple locations, I can confidently say this is not the standard the brand should represent. Based on other reviews, the staff here seem loud, careless, and mostly inexperienced. If this continues, I wouldn’t be surprised if this location doesn’t last a few more years.

Danielle Davis

The man that took our order was so nice and sweet! Very good customer service and the food and drinks were delicious😊

Atmosphere: 5

Food: 5

Service: 5

Shantell Napper

Hands down best place ever! Robert is a ray of sunshine every single time we go here! The whole staff is so sweet! Whoever owns this place did a fantastic job at staffing! And the employees rave about there ownership.... impressed which is hard these days at any coffee or fast food chain.

Peggy Johnson

They are great there!! I get my coffee the way I want it.

Atmosphere: 5

Food: 5

Service: 5

Art O

Great little breakfast drive thru.

flakbobbobo

Very very slow, owner needs to hire more help

MG

I always have great interactions with everyone at this location both in drive-thru and in store. Great coffee, food and people.

lolo

I went to this location yesterday and it was horrible. The staff was rude and very disrespectful. They got my order wrong and it took forever to get my food. I also ended up finding hair and a fingernail in my food. DONT COME HERE !!!!

Tania Salet

Great place to come and chill, plan your day, do a little work and enjoy a good cup of coffee! The staff is awesome

Christina Leet

Love this place!

Robert Walker

Great people working here

Megan Bradford DC

Very fast and staff is very friendly.

Dr. Megan Bradford

Always fast and friendly.

Jonathan Petrous

Great coffee and staff. Very clean. Wish the entry was a bit easier as it’s often a challenge to get in when the line starts to grow. You may be better off parking down the road and just walking in to get your coffee though.

Atmosphere: 5

Food: 5

Service: 5

DACAD0628 (D)

The young people working there are great so
TIP THEM GENEROUSLY
Rob is a great guy ...Biggby in NB are like family to me

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