Jimmy John's

35100 23 Mile Rd, New Baltimore
(586) 716-2600

Recent Reviews

Sort by
Christina Burnett

They have been slow lately. It takes over 30 minutes to receive a delivery order.

Atmosphere: 3

Food: 3

Service: 1

David Phillips

I placed a catering order from this store and visited it for the first time yesterday. The location was very clean, the order was prepared perfectly, everything was fresh and excellent. Not sure why some negative reviews, because seemed outstanding to me, including in contrast to some other Jimmy John's locations.

Atmosphere: 5

Food: 5

Service: 5

Brittany Partin

This location has lack of customer service, order dinner tonight and they messed up my sandwich, but no receipt so nothing I can do, my wife order an unwhich they wrapped the paper inside of the lettuce so she had to take the whole thing apart and it was messy! Why ask for a sandwich with out sauce if they just put it on anyways?

Mark Herrell

Ordered a Small Sub just cucumber and tomato. Paid nearly $10 and this is what I get? Is this a joke?

Atmosphere: 1

Food: 1

Service: 1

Deidre Pastrick

I love your subs, but when I ask for NO MAYO, I really mean, NO MAYO! Whole sandwich was ruined.

Deidre Boyce

I love your subs, but when I ask for no mayo, I kinda mean NO MAYO! Whole sandwich ruined.

Jason Thuss

Pulled up to the drive thru with 4 cars in front of me and it took over 20 minutes to get my order! Only ordered 2 subs and one of them was completely wrong. Pretty horrible all around.

Food: 1

Service: 1

LE Perfili

Ordered catering online. On time, and beautiful display of sandwiches. Everyone enjoyed them.

Atmosphere: 5

Food: 5

Service: 5

Julie Holmes

The cashier didn’t ask for my rewards number before processing my payment. She said it was my responsibility to tell them to do it first. Should’ve thrown in a bag of chips or something for their error but instead I’m just SOL

Service: 1

Kathleen Saville

Amazing food, great service, all the kids working in there are very friendly

Atmosphere: 5

Food: 5

Service: 5

HansSolo

Absolute garbage don't ever go there customer service beyond trash and food is so bad employees don't know how to do anything or even answer the phone right

Atmosphere: 1

Food: 1

Service: 1

Dante Esposito

Never been to a slower Jimmy John’s in my life, waited in the drive-through for over 20 minutes for my food. They weren’t even understaffed, about 10 girls on the kitchen all not doing much. No apology or anything once I finally got up to the window. Not ran properly, with workers with a nonexistent work ethic.

Atmosphere: 1

Food: 2

Service: 1

Pre Ttc

Order wrong,slow and rude. Called back to explain to manager what happened in hoped to remedy the situation and prevent it from happening again. As they stood around talking and joking around. She said her staff was good and completely ignored me and just kept telling me she will give me a credit. Extremely rude Mgr Ella.

Atmosphere: 1

Food: 1

Service: 1

renard batu

The manger and owner at this location was super rude. Charged my card multiple times and didn’t reimburse me. I will never go to this location again. I’ll leave 0 stars if I can

Atmosphere: 1

Food: 1

Service: 1

Holly Slabaugh

Literally one dab of mustard on the end of the sandwich, barely any mayo, and a small sprinkle of lettuce in the middle of the sandwich ☹️

Atmosphere: 1

Food: 1

Service: 2

Recommended dishes: Turkey Tom

Loading...