Jimmy John's
35100 23 Mile Rd, New Baltimore
(586) 716-2600
Recent Reviews
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They have been slow lately. It takes over 30 minutes to receive a delivery order.
Atmosphere: 3
Food: 3
Service: 1
I placed a catering order from this store and visited it for the first time yesterday. The location was very clean, the order was prepared perfectly, everything was fresh and excellent. Not sure why some negative reviews, because seemed outstanding to me, including in contrast to some other Jimmy John's locations.
Atmosphere: 5
Food: 5
Service: 5
This location has lack of customer service, order dinner tonight and they messed up my sandwich, but no receipt so nothing I can do, my wife order an unwhich they wrapped the paper inside of the lettuce so she had to take the whole thing apart and it was messy! Why ask for a sandwich with out sauce if they just put it on anyways?
Ordered a Small Sub just cucumber and tomato. Paid nearly $10 and this is what I get? Is this a joke?
Atmosphere: 1
Food: 1
Service: 1
I love your subs, but when I ask for NO MAYO, I really mean, NO MAYO! Whole sandwich was ruined.
I love your subs, but when I ask for no mayo, I kinda mean NO MAYO! Whole sandwich ruined.
Pulled up to the drive thru with 4 cars in front of me and it took over 20 minutes to get my order! Only ordered 2 subs and one of them was completely wrong. Pretty horrible all around.
Food: 1
Service: 1
Ordered catering online. On time, and beautiful display of sandwiches. Everyone enjoyed them.
Atmosphere: 5
Food: 5
Service: 5
The cashier didn’t ask for my rewards number before processing my payment. She said it was my responsibility to tell them to do it first. Should’ve thrown in a bag of chips or something for their error but instead I’m just SOL
Service: 1
Amazing food, great service, all the kids working in there are very friendly
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Absolute garbage don't ever go there customer service beyond trash and food is so bad employees don't know how to do anything or even answer the phone right
Atmosphere: 1
Food: 1
Service: 1
Never been to a slower Jimmy John’s in my life, waited in the drive-through for over 20 minutes for my food. They weren’t even understaffed, about 10 girls on the kitchen all not doing much. No apology or anything once I finally got up to the window. Not ran properly, with workers with a nonexistent work ethic.
Atmosphere: 1
Food: 2
Service: 1
Order wrong,slow and rude. Called back to explain to manager what happened in hoped to remedy the situation and prevent it from happening again. As they stood around talking and joking around. She said her staff was good and completely ignored me and just kept telling me she will give me a credit. Extremely rude Mgr Ella.
Atmosphere: 1
Food: 1
Service: 1
The manger and owner at this location was super rude. Charged my card multiple times and didn’t reimburse me. I will never go to this location again. I’ll leave 0 stars if I can
Atmosphere: 1
Food: 1
Service: 1
Literally one dab of mustard on the end of the sandwich, barely any mayo, and a small sprinkle of lettuce in the middle of the sandwich ☹️
Atmosphere: 1
Food: 1
Service: 2
Recommended dishes: Turkey Tom
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