App didn't work but the staff worked with me to honor what the app wouldn't. They are amazing. The food was awesome too.
Atmosphere: 5
Food: 5
Service: 5
Doug Reske
Part of my chicken didn't have skin my leg looked like it had a bite taken out of it the tenders are tiny and they only gave me half of my sauces. Do not go to this place unless every other source of food is gone! I can tell from all the other reviews that corporate could care less. Update i called and let them know my problem and they are going to replace it. So at least their manager is willing to make it right.
Atmosphere: 1
Food: 1
Service: 5
Ortiz Ortiz
thank you so much 👍👍👍👍👍👍👍👍👍
Atmosphere: 5
Food: 5
Service: 5
Matt Moroso
⭐️⭐️⭐️⭐️⭐️ I had a great experience at KFC thanks to Lucas! From the moment I walked in, he was friendly, professional, and genuinely seemed to care about making sure everything was right. He was quick, efficient, and had a great attitude—even during a busy rush. You don’t always get that kind of service these days, but Lucas really went above and beyond. Definitely deserves some recognition! Keep up the awesome work!
Atmosphere: 5
Food: 5
Service: 5
Amanda Farley Moroso
We had a great experience at KFC tonight thanks to the amazing service from a young man with black hair — tall guy, you can’t miss him! From the moment we walked in, he was friendly, professional, and made sure we had everything we needed. Our food came out fast and fresh, and he even checked in to see if we needed anything else. It wasn’t busy when we went, but watching how hard he worked to keep everything in order and take care of customers was impressive. He really went above and beyond — this guy deserves a raise! He absolutely killed it tonight. Thank you for making our visit so great! Update his name is Lucas!! ABSOLUTELY worth a raise!
Atmosphere: 5
Food: 5
Service: 5
Judi Higgins
Ordered a 12 piece combo yesterday, biscuits were doughy in the middle, ordered dark chicken, got mixed, pieces small enough to be from a pigeon. Also order 10 of the cherry pie poppers, didn't get those at all. Tried calling, just got a screaming siren sound, no human. Bad time to not take a receipt....🤨
charles fisher
Bought an 8 pc bucket about a month ago, only had 4 pcs. Tried again this week and ordered an 8 pc bucket of crispy. Waited 45 min only to get reg chicken. Will not go back again
Atmosphere: 1
Food: 1
Service: 1
Paris Riedel
ordered mashed potatoes and gravy, got barley any gravy on mashed potatoes. could tell the food was sitting in a warmer for a while and the worker was rude and also didn't tell me the price of my food.
Great KFC location. Probably the best in chesterfield. Would recommend
Atmosphere: 5
Food: 4
Service: 4
Taylor Williams
This was the worst experience ever! I paid for 5pc tenders combo. Went through drive-thru and they forgot to give me my card back. I called and asked for a free Mac n cheese for having to drive back. She said no. I get back there to get my card and they didn’t even ask if I wanted the Mac n cheese they just swiped my card and handed to me. I clearly didn’t ask them to swipe my card for the Mac n cheese. I asked them why they were swiping my card I didn’t want it if I had to pay for it. They said oh sorry thought you wanted it we can’t do refunds. And on top of that while I went to get my card back they swiped my card for someone else’s order. So they stole my damn money. Emily is the worst inconsiderate manager ever. She lucky I didn’t throw the Mac n cheese back in her face!
Atmosphere: 1
Food: 1
Service: 1
Shaun Kelley
Went inside to pick up an order. Was not clean. Like, scary level of not clean. And it was severely understaffed. Example of corporate running their people and stores into the ground in the name of profit. Fix this, or see the chain start to slip into irrelevance.
Atmosphere: 1
Food: 2
Service: 2
Christopher Evans
Very rude evening manager, we walk in 1 hr before close, and they tell us they are out of legs, thighs, biscuits. We told them we would wait for a new batch to be dropped, and we were told they weren't dropping no more in the fryer. Now, mind you that it's 1 hour before closing, and they had no chicken. That is the last time I'll ever visit the KFC on 23 mile in New Baltimore, Michigan. I'd rather go to Marysville, at least they are respectful to their customers
Atmosphere: 1
Food: 2
Service: 1
Tammi Graber
Quick service! Delicious, hot chicken. Best coleslaw around!!
Good food fast
Atmosphere: 5
Food: 5
Service: 5
friendly people, courteous, order always right.
Atmosphere: 4
Food: 5
Service: 5
App didn't work but the staff worked with me to honor what the app wouldn't. They are amazing. The food was awesome too.
Atmosphere: 5
Food: 5
Service: 5
Part of my chicken didn't have skin my leg looked like it had a bite taken out of it the tenders are tiny and they only gave me half of my sauces. Do not go to this place unless every other source of food is gone! I can tell from all the other reviews that corporate could care less. Update i called and let them know my problem and they are going to replace it. So at least their manager is willing to make it right.
Atmosphere: 1
Food: 1
Service: 5
thank you so much 👍👍👍👍👍👍👍👍👍
Atmosphere: 5
Food: 5
Service: 5
⭐️⭐️⭐️⭐️⭐️
I had a great experience at KFC thanks to Lucas! From the moment I walked in, he was friendly, professional, and genuinely seemed to care about making sure everything was right. He was quick, efficient, and had a great attitude—even during a busy rush. You don’t always get that kind of service these days, but Lucas really went above and beyond. Definitely deserves some recognition! Keep up the awesome work!
Atmosphere: 5
Food: 5
Service: 5
We had a great experience at KFC tonight thanks to the amazing service from a young man with black hair — tall guy, you can’t miss him! From the moment we walked in, he was friendly, professional, and made sure we had everything we needed. Our food came out fast and fresh, and he even checked in to see if we needed anything else. It wasn’t busy when we went, but watching how hard he worked to keep everything in order and take care of customers was impressive. He really went above and beyond — this guy deserves a raise! He absolutely killed it tonight. Thank you for making our visit so great! Update his name is Lucas!! ABSOLUTELY worth a raise!
Atmosphere: 5
Food: 5
Service: 5
Ordered a 12 piece combo yesterday, biscuits were doughy in the middle, ordered dark chicken, got mixed, pieces small enough to be from a pigeon. Also order 10 of the cherry pie poppers, didn't get those at all. Tried calling, just got a screaming siren sound, no human. Bad time to not take a receipt....🤨
Bought an 8 pc bucket about a month ago, only had 4 pcs. Tried again this week and ordered an 8 pc bucket of crispy. Waited 45 min only to get reg chicken. Will not go back again
Atmosphere: 1
Food: 1
Service: 1
ordered mashed potatoes and gravy, got barley any gravy on mashed potatoes. could tell the food was sitting in a warmer for a while and the worker was rude and also didn't tell me the price of my food.
Food: 2
Service: 2
Restaurantji Recommends
Great KFC location. Probably the best in chesterfield. Would recommend
Atmosphere: 5
Food: 4
Service: 4
This was the worst experience ever! I paid for 5pc tenders combo. Went through drive-thru and they forgot to give me my card back. I called and asked for a free Mac n cheese for having to drive back. She said no. I get back there to get my card and they didn’t even ask if I wanted the Mac n cheese they just swiped my card and handed to me. I clearly didn’t ask them to swipe my card for the Mac n cheese. I asked them why they were swiping my card I didn’t want it if I had to pay for it. They said oh sorry thought you wanted it we can’t do refunds. And on top of that while I went to get my card back they swiped my card for someone else’s order. So they stole my damn money. Emily is the worst inconsiderate manager ever. She lucky I didn’t throw the Mac n cheese back in her face!
Atmosphere: 1
Food: 1
Service: 1
Went inside to pick up an order. Was not clean. Like, scary level of not clean. And it was severely understaffed. Example of corporate running their people and stores into the ground in the name of profit. Fix this, or see the chain start to slip into irrelevance.
Atmosphere: 1
Food: 2
Service: 2
Very rude evening manager, we walk in 1 hr before close, and they tell us they are out of legs, thighs, biscuits. We told them we would wait for a new batch to be dropped, and we were told they weren't dropping no more in the fryer. Now, mind you that it's 1 hour before closing, and they had no chicken. That is the last time I'll ever visit the KFC on 23 mile in New Baltimore, Michigan. I'd rather go to Marysville, at least they are respectful to their customers
Atmosphere: 1
Food: 2
Service: 1
Quick service! Delicious, hot chicken. Best coleslaw around!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cole Slaw
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