I was buying grapes. sign on grape case said .99/ lb. got to self checkout and the price was $1.99/lb. clerk said didn't have enough employees to take down signs. she would not honor the sale price. Will not go back to new baltimore store.
Brenda Conway
I was buying grapes. sign on grape case said .99/ lb. got to self checkout and the price was $1.99/lb. clerk said didn't have enough employees to take down signs. she would not honor the sale price. Will not go back to new baltimore store.
Kelly Swank
Where do I even start. I have been a customer for a very long time. You see I love to shop in the mornings. There is a BIG issue with that. Lynn the cashier is completely rude and nasty. She always mean to me when I go to the self checkout. I always nice and did nothing wrong to her. Then one time she talking to this red hair lady. I think she is her management. I asked nicely if she can help me but she was too busy talking and ignored me for 8 mins. This is ridiculous. I am so upset shopping in the morning. I will take my business to Meijers. Good BYE Krogers. Hello Meijers. I have a better experience in the morning there. ?
Wilma Howe
The busiest time of the year, very few checkers, only a couple of self checkout lanes are open. There are 31 carts in line. we called customer service, they said they were union and entitled to breaks, would not be opening any more lines. Seriously, you can do better than this and plan out the schedules better. Breaks from 430 to 530 when people are shopping after work is not very organized or customer friendly. I have been waiting in line for 23 minutes...there are still 4 carts in front of me.
Wilma Howe
The busiest time of the year, very few checkers, only a couple of self checkout lanes are open. There are 31 carts in line. we called customer service, they said they were union and entitled to breaks, would not be opening any more lines. Seriously, you can do better than this and plan out the schedules better. Breaks from 430 to 530 when people are shopping after work is not very organized or customer friendly. I have been waiting in line for 23 minutes...there are still 4 carts in front of me.
William Abke
Closes too early.
Kim Raymond
Shout out to Bill. Thank you for going above and beyond. I appreciate your service. Thank you for assisting me in finding a product I was shopping for. Although the shelves in the department I was shopping were extremely bare, you managed to find that the item I needed was still being stored from a recent shipment. Although it’s not your responsibly, you made a point to locate the item and hand it to me personally yourself. I understand how difficult times are with understaffed stores and I appreciate the extra effort you put forth going above and beyond. Thank you Bill.
Casey Michael
Open more self checkouts, that allow Cashback.
Dennis M Szymanski
Everyone is always polite
Tracey Bankey Cantalupo
I just NOW for the first time used the on line ap to shop and pick up my order. so efficient, convenient, wonderful!
Very poor cashier customer service the last two visits. I spend a lot of money there and i will not be back to the 23 Mile New Baltimore location ever. They did not even acknowledge me or my husband or make eye contact while checking us out.
Cathy Ciagala Gothro
Just want to give a shout out to Lynn! Even under these extenuating circumstances, she was very helpful, kind, and patient! Thanks Lynn!!
Colleen Soulliere
After the devastation by panic buyers less then 2 weeks prior, the staff brought this store right back to fully stocked and it was an impressive sight. Great job! Thank you all!
Derek Upton
Just wanted to give a shout out to all the New Baltimore Krogers employee's right now during this virus crisis. They are working hard non stop constantly stocking and were still very polite and nice admid the craziness. Thank you for hard work, it's appreciated!
Joanna Paluskas
Prepackaged Boars Head lunch meat and cheese in the deli...in and out without waiting ?
I was buying grapes. sign on grape case said .99/ lb. got to self checkout and the price was $1.99/lb. clerk said didn't have enough employees to take down signs. she would not honor the sale price. Will not go back to new baltimore store.
I was buying grapes. sign on grape case said .99/ lb. got to self checkout and the price was $1.99/lb. clerk said didn't have enough employees to take down signs. she would not honor the sale price. Will not go back to new baltimore store.
Where do I even start. I have been a customer for a very long time. You see I love to shop in the mornings. There is a BIG issue with that. Lynn the cashier is completely rude and nasty. She always mean to me when I go to the self checkout. I always nice and did nothing wrong to her. Then one time she talking to this red hair lady. I think she is her management. I asked nicely if she can help me but she was too busy talking and ignored me for 8 mins. This is ridiculous. I am so upset shopping in the morning. I will take my business to Meijers. Good BYE Krogers. Hello Meijers. I have a better experience in the morning there. ?
The busiest time of the year, very few checkers, only a couple of self checkout lanes are open. There are 31 carts in line. we called customer service, they said they were union and entitled to breaks, would not be opening any more lines. Seriously, you can do better than this and plan out the schedules better. Breaks from 430 to 530 when people are shopping after work is not very organized or customer friendly. I have been waiting in line for 23 minutes...there are still 4 carts in front of me.
The busiest time of the year, very few checkers, only a couple of self checkout lanes are open. There are 31 carts in line. we called customer service, they said they were union and entitled to breaks, would not be opening any more lines. Seriously, you can do better than this and plan out the schedules better. Breaks from 430 to 530 when people are shopping after work is not very organized or customer friendly. I have been waiting in line for 23 minutes...there are still 4 carts in front of me.
Closes too early.
Shout out to Bill. Thank you for going above and beyond. I appreciate your service. Thank you for assisting me in finding a product I was shopping for. Although the shelves in the department I was shopping were extremely bare, you managed to find that the item I needed was still being stored from a recent shipment. Although it’s not your responsibly, you made a point to locate the item and hand it to me personally yourself. I understand how difficult times are with understaffed stores and I appreciate the extra effort you put forth going above and beyond. Thank you Bill.
Open more self checkouts, that allow Cashback.
Everyone is always polite
I just NOW for the first time used the on line ap to shop and pick up my order. so efficient, convenient, wonderful!
Restaurantji Recommends
Very poor cashier customer service the last two visits. I spend a lot of money there and i will not be back to the 23 Mile New Baltimore location ever. They did not even acknowledge me or my husband or make eye contact while checking us out.
Just want to give a shout out to Lynn! Even under these extenuating circumstances, she was very helpful, kind, and patient! Thanks Lynn!!
After the devastation by panic buyers less then 2 weeks prior, the staff brought this store right back to fully stocked and it was an impressive sight. Great job! Thank you all!
Just wanted to give a shout out to all the New Baltimore Krogers employee's right now during this virus crisis. They are working hard non stop constantly stocking and were still very polite and nice admid the craziness. Thank you for hard work, it's appreciated!
Prepackaged Boars Head lunch meat and cheese in the deli...in and out without waiting ?
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