They closed their kitchen 20 minutes early tonight, and only had little scraps of food left. This was very inconvenient to drive all they way down there to find they refuse to prepare food over 20 minutes before closing time. This restaurant should lose their franchise. None of the other Pandas does this. This is laziness and rudeness. They do not care about the paying customer. They are selfish and it makes me wonder what else they do behind closed doors. Boycott this Panda. Maybe loss of customers will cause them to close their doors so some other better restaurant can take their place.
Atmosphere: 1
Food: 1
Service: 1
Randy Bond
Crazy to only get a half order when the prices are the way they are.... like really?? Well I guess I should stay with the little hole in the wall Chinese Restaurants
Atmosphere: 4
Food: 1
Service: 3
Tinaka Thomas
We ordered via the drive thru. Orange chicken, Kung Pao chicken(spicy), and the Beef and broccoli was really good. The teriyaki chicken was ok. Make sure to ask for extra teriyaki sauce. Would visit again.
Food: 4
Service: 4
ryllie proper
Went last night for cream cheese ragoons , they’re was a young man taking our order and he had said the only had 1 order left , while we were trying to order and ambulance & fire truck went by so we were having a hard time hearing them , a female named emily got on the speaker and said we could wait for them to make more and then the girl ordering didn’t hear here so she had asked again and emily lied and said they had no more because she was getting frustrated with us not hearing one another , so we just got the one order , I knew she wasn’t being exactly honest with us. So I went online and placed a mobile order for 12 of them ( when they said they had none left and did not get more till tomorrow) they made my order and locked the doors at 9:30 so we had to pick up through drive through , so I asked for a manager or supervisor, they told me no one was in and to just “google it “. Terrible customer service by Emily. She had nothing but an attitude with us
Atmosphere: 1
Food: 3
Service: 1
Martin Maniaci
Obviously it's a large franchise but the food was excellent AND the employees were very personable. Would recommend to others. -Marty ;)
Atmosphere: 5
Food: 5
Service: 5
Michael Emshwiller
I ordered a family dinner at 6:11pm in the drive thru and was asked to pull forward as there would be a 5 minute wait. After 25 minutes of waiting, and seeing 5 other orders fulfilled before mine, they brought food to the car, and it was not the correct order.
I put my car in park, and went inside to find out about the order. I was told over 20 online orders were ahead of mine...I said you need to figure out how to fill your orders in a consecutive order, by time. I waited over 30 minutes for my food. They told me they were still waiting on other items. I said just give me what was done. I took the box and left.
I got home to find we had the wrong food, wrong entrees, correct sides. I spent 45.00 for a wrong order, waiting 30 minutes in my car in 15° weather burning fuel, and was treated poorly and was given attitude. I admit I have attitude back - BUT, don't tell me there are so many orders ahead of mine 30 minutes after I placed the order in the drive thru.
I'm beyond upset, I'm exasperated and disappointed. I will be calling the corporate offices to discuss this issue.
Atmosphere: 1
Food: 3
Service: 1
DetroitLions313
Nora is awesome she was very patient with me when I was indecisive about my order and she helped me choose the best options!
Atmosphere: 5
Food: 5
Service: 5
Jenny Ratkowski
Very disappointed 2nd time I've been in got chicken and mushrooms more like chicken and zucchini. I said something and the guy just cracked a joke. As much as we spent on food we should of got what we orderd.
Atmosphere: 1
Food: 1
Service: 1
Darrell E. Thompson
Always friendly and delicious
Atmosphere: 5
Food: 5
Service: 5
Ryan D
Drive thru cashier was very nice, Got pulled up. Waited 10 minutes for two bowls at noon. When we got our food it was not what I had ordered. Beef was severely undercooked. Not worth the $ at this location.
use the app and get way better pricing, ordered ahead, easy pickup, and man, the food was great. im usually a diehard ChinaTown on 26mile rd but this place is pretty good for fast food chinese
Atmosphere: 4
Food: 5
Service: 5
Edisa Salihovic
If you’re going through the drive through they aren’t gonna give u fork heads up lol.
Joelle Webber
⭐️⭐️⭐️⭐️⭐️
sean halanski
Lyrics the manager in the kitchen was so nice and welcoming to me when I went to go eat she answered all my questions patiently made me feel like I wasn’t rushing helped me pick the food I wanted and it was great. She then told me that she cooked it And I couldn’t be happier with the food and lyrics.
Lindsay Gottschalk
This is my favorite Panda Express location! The food is always hot and fresh, and the drive-through is efficient and friendly!
They closed their kitchen 20 minutes early tonight, and only had little scraps of food left. This was very inconvenient to drive all they way down there to find they refuse to prepare food over 20 minutes before closing time. This restaurant should lose their franchise. None of the other Pandas does this. This is laziness and rudeness. They do not care about the paying customer. They are selfish and it makes me wonder what else they do behind closed doors. Boycott this Panda. Maybe loss of customers will cause them to close their doors so some other better restaurant can take their place.
Atmosphere: 1
Food: 1
Service: 1
Crazy to only get a half order when the prices are the way they are.... like really?? Well I guess I should stay with the little hole in the wall Chinese Restaurants
Atmosphere: 4
Food: 1
Service: 3
We ordered via the drive thru. Orange chicken, Kung Pao chicken(spicy), and the Beef and broccoli was really good. The teriyaki chicken was ok. Make sure to ask for extra teriyaki sauce. Would visit again.
Food: 4
Service: 4
Went last night for cream cheese ragoons , they’re was a young man taking our order and he had said the only had 1 order left , while we were trying to order and ambulance & fire truck went by so we were having a hard time hearing them , a female named emily got on the speaker and said we could wait for them to make more and then the girl ordering didn’t hear here so she had asked again and emily lied and said they had no more because she was getting frustrated with us not hearing one another , so we just got the one order , I knew she wasn’t being exactly honest with us. So I went online and placed a mobile order for 12 of them ( when they said they had none left and did not get more till tomorrow) they made my order and locked the doors at 9:30 so we had to pick up through drive through , so I asked for a manager or supervisor, they told me no one was in and to just “google it “. Terrible customer service by Emily. She had nothing but an attitude with us
Atmosphere: 1
Food: 3
Service: 1
Obviously it's a large franchise but the food was excellent AND the employees were very personable. Would recommend to others. -Marty ;)
Atmosphere: 5
Food: 5
Service: 5
I ordered a family dinner at 6:11pm in the drive thru and was asked to pull forward as there would be a 5 minute wait. After 25 minutes of waiting, and seeing 5 other orders fulfilled before mine, they brought food to the car, and it was not the correct order.
I put my car in park, and went inside to find out about the order. I was told over 20 online orders were ahead of mine...I said you need to figure out how to fill your orders in a consecutive order, by time. I waited over 30 minutes for my food. They told me they were still waiting on other items. I said just give me what was done. I took the box and left.
I got home to find we had the wrong food, wrong entrees, correct sides. I spent 45.00 for a wrong order, waiting 30 minutes in my car in 15° weather burning fuel, and was treated poorly and was given attitude. I admit I have attitude back - BUT, don't tell me there are so many orders ahead of mine 30 minutes after I placed the order in the drive thru.
I'm beyond upset, I'm exasperated and disappointed. I will be calling the corporate offices to discuss this issue.
Atmosphere: 1
Food: 3
Service: 1
Nora is awesome she was very patient with me when I was indecisive about my order and she helped me choose the best options!
Atmosphere: 5
Food: 5
Service: 5
Very disappointed 2nd time I've been in got chicken and mushrooms more like chicken and zucchini. I said something and the guy just cracked a joke. As much as we spent on food we should of got what we orderd.
Atmosphere: 1
Food: 1
Service: 1
Always friendly and delicious
Atmosphere: 5
Food: 5
Service: 5
Drive thru cashier was very nice, Got pulled up. Waited 10 minutes for two bowls at noon. When we got our food it was not what I had ordered. Beef was severely undercooked. Not worth the $ at this location.
Atmosphere: 2
Food: 2
Service: 3
Restaurantji Recommends
use the app and get way better pricing, ordered ahead, easy pickup, and man, the food was great. im usually a diehard ChinaTown on 26mile rd but this place is pretty good for fast food chinese
Atmosphere: 4
Food: 5
Service: 5
If you’re going through the drive through they aren’t gonna give u fork heads up lol.
⭐️⭐️⭐️⭐️⭐️
Lyrics the manager in the kitchen was so nice and welcoming to me when I went to go eat she answered all my questions patiently made me feel like I wasn’t rushing helped me pick the food I wanted and it was great. She then told me that she cooked it And I couldn’t be happier with the food and lyrics.
This is my favorite Panda Express location! The food is always hot and fresh, and the drive-through is efficient and friendly!
Food: 5
Service: 5
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