9/18/25 night shift is garbage. I was the only one there when I ordered, waited at the window for 17 mins without a word. Worker handed me my food and said NOTHInG Idk how but somehow they top the last bad experience with a even worse one everytime and sadly this review will get nowhere
Andrea Meisch
Didn't have a problem and was in a nice location.
Atmosphere: 4
Food: 4
Service: 4
Tina
I love this McDonald's location. Always fast drive thru and the workers here are so sweet.
Food: 5
Service: 5
Tracy Romaine
Vary good
Atmosphere: 5
Food: 5
Service: 5
Marcie DeVries
I started going to this McDonald’s because it’s close to my house. I went everyday in Grand Rapids and decided to give my local restaurant my business. When I went there for the first time. I had the most amazing bacon egg and cheese bagel. When I went the second time the bagel was so burnt I could hardly eat it. Well today I put my order in online and when I got there I still had to wait another 15 minutes because they were “waiting on bagels”. What a disappointment it was to get a sandwich I paid over $6 for and couldn’t eat it because it was so hard and burnt to a crisp. How is it ok to give your customers this kinda of food after all we are your job security. I have to say I don’t think I’ll be back even though it’s the only McDonalds within a half hour from where I live. I know you can do better McDonalds. Please don’t give us food that you yourself wouldn’t eat 😡
black venom
Got a large fry and a medium fry that were hardly filled and inside down in the bag and my boyfriends big Mac only came with meat and cheese on it when he only asked for no pickle, very disappointed use to be one of my top places to go but not so much anymore, please try harder
Jim Hance
Cold fries...gross.. Nuggs were warm at least.
Tracy Coleman
Food is cold and messy how it's put together. Cold is nasty throw away food.
Case Cronk
Messed up my order. Ordered 4 mcchickens. I got 3 and all had lettuce when i asked for no lettuce
A couple months ago, I went in and found that black spot on my bun, I think that’s gross to this day and disgusting. I’m not sure if the higher ups know about this but the last couple times since I’ve come in and it looks like that too. That black spot to me looks like mold and I think the health department needs to be involved.
Todd Nagel (Nags)
It's McDonald's, they're all slow with crappy overpriced burger type items. Still slow today but the food was hot, as it should be when it takes that long. The shift manager just stood there on her phone. When I inquired once about what was taking so long she looked up from her phone rolled her eyes and said she was going to ban me from McDonald's if I kept complaining. She looked a bit strung out on something to me.
Eric Hunter
I was supposed to get two hashbrowns and didn't lol
Dorothy Willoughby
Worst McDonalds food we’ve ever had. We all ended up with food poisoning. Avoid!
brandie newland
I came in twice to have my sandwich corrected and twice they still got it wrong it doesn't take common sense to fix it this is ridiculous every single time I come in here it's the same stupid stuff I won't come back
9/18/25 night shift is garbage. I was the only one there when I ordered, waited at the window for 17 mins without a word. Worker handed me my food and said NOTHInG
Idk how but somehow they top the last bad experience with a even worse one everytime and sadly this review will get nowhere
Didn't have a problem and was in a nice location.
Atmosphere: 4
Food: 4
Service: 4
I love this McDonald's location. Always fast drive thru and the workers here are so sweet.
Food: 5
Service: 5
Vary good
Atmosphere: 5
Food: 5
Service: 5
I started going to this McDonald’s because it’s close to my house. I went everyday in Grand Rapids and decided to give my local restaurant my business. When I went there for the first time. I had the most amazing bacon egg and cheese bagel. When I went the second time the bagel was so burnt I could hardly eat it. Well today I put my order in online and when I got there I still had to wait another 15 minutes because they were “waiting on bagels”. What a disappointment it was to get a sandwich I paid over $6 for and couldn’t eat it because it was so hard and burnt to a crisp. How is it ok to give your customers this kinda of food after all we are your job security. I have to say I don’t think I’ll be back even though it’s the only McDonalds within a half hour from where I live. I know you can do better McDonalds. Please don’t give us food that you yourself wouldn’t eat 😡
Got a large fry and a medium fry that were hardly filled and inside down in the bag and my boyfriends big Mac only came with meat and cheese on it when he only asked for no pickle, very disappointed use to be one of my top places to go but not so much anymore, please try harder
Cold fries...gross.. Nuggs were warm at least.
Food is cold and messy how it's put together. Cold is nasty throw away food.
Messed up my order. Ordered 4 mcchickens. I got 3 and all had lettuce when i asked for no lettuce
Just ok
Restaurantji Recommends
A couple months ago, I went in and found that black spot on my bun, I think that’s gross to this day and disgusting. I’m not sure if the higher ups know about this but the last couple times since I’ve come in and it looks like that too. That black spot to me looks like mold and I think the health department needs to be involved.
It's McDonald's, they're all slow with crappy overpriced burger type items. Still slow today but the food was hot, as it should be when it takes that long. The shift manager just stood there on her phone. When I inquired once about what was taking so long she looked up from her phone rolled her eyes and said she was going to ban me from McDonald's if I kept complaining. She looked a bit strung out on something to me.
I was supposed to get two hashbrowns and didn't lol
Worst McDonalds food we’ve ever had. We all ended up with food poisoning. Avoid!
I came in twice to have my sandwich corrected and twice they still got it wrong it doesn't take common sense to fix it this is ridiculous every single time I come in here it's the same stupid stuff I won't come back
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