Hot Wok

424 N 2nd St, Niles
(269) 687-5288

Recent Reviews

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Jereme Goacher

Overall good. Use to go twice a month while working in the area.

Atmosphere: 4

Food: 4

Service: 4

KAILEY WADE

Amazing hot, fresh food! Fast service and reasonably priced. Good sized portions also! Love this place and the crab ragoons

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Orange Chicken, Honey Chicken, Shrimp Fried Rice, Chicken Fried Rice, General TSO Chicken

Dara Kemppel

Hands down best Chinese food in Niles! Highly recommend their rangoons!

Recommended dishes: Orange Chicken, Bourbon Chicken, Sweet and Sour Chicken, Honey Chicken, Sesame Chicken, Chicken Fried Rice, General TSO's Chicken Sweet and Sour Chicken and Lo Mein, Sweet Sour Pork, General TSO Chicken, Bourbon Chicken with Fried Rice

Tobey Williams

This is a nice “hole-in-the-wall” type establishment! Great options, affordable price, generous portions! We loved the bourbon chicken and the wonton soup!

Atmosphere: 4

Food: 5

Service: 5

Elizabeth Riley

Great place, on of my favorites here in Niles.

Atmosphere: 5

Food: 5

Service: 5

Jeff Jeschke

I ordered 3 bourbon chicken and the Chinese guy says 46 bucks, I give him 50 bucks he yells loudly it's 46 and hands me my money back. He says you want lunch combo instead I say sure. He says 28 and I give him 30 and he yells 28 again. At this point I yell I gave you 30. The food isn't bad but dealing with him is dealing with an idiot. No thanks. Hes needs to hire a cashier. Ill go elsewhere.

Atmosphere: 1

Food: 3

Service: 1

V7479PUjeffj

I go in and order 3 bourbon chicken combo. Chinese guy says 46 bucks, I give him 50, he yells 46. Then gives me my money back. He says want a lunch combo instead. I say sure. He says 38 dolla, I give him 30. He then screams 28 dollar. I yell you have 30. Then he gives me my change. Id rather eat glass then deal with that Chinese guy again. No math skills. Terrible experience.

Myla Jenkins

Honey Chicken amazing every time
Orange Chicken very good
Crab Ragoon so good

Atmosphere: 5

Food: 5

Service: 5

Darian Carlton

It would have been 5 stars forever just for the beef sticks...but the recipe changed and that's what my son and I go for. Please change the recipe back. I thought it might have been a bad batch, but It just had a conversation with my uncle who I showed the beef sticks to and he said his were funky a few weeks later...we loved them. Now they taste weird, and 3 hearts are broken. Please go back to the old recipe 🤕

Food: 5

Angela Whitaker

Pickup dinner from here often since it's on my way home from my work at tigon golf carts. Great spot with good food

Atmosphere: 4

Food: 5

Service: 4

Heather Watkins

This establishment makes good food; however, their Customer Service is terrible. I placed an order 5 days ago, one of the items I ordered was missing. I called to report it. I live 20 minutes away and was already home for the evening and didn't want to drive back. I asked for a Credit. She acknowledged that the item was missing (Lo Mein Noodles) took my Name and last 4 of my phone number. I went today to pick up the food I was supposed to be credited along with additional food I ordered for dinner. She rang me up for the missing item, I informed her that I should not have been rang up for that item since I had already paid for it previously but never got it. She acknowledged that she spoke with me but asked if I brought my receipt. I told her no. I gave her the last 4 digits of my phone number to confirm that I spoke with her. She found the note she took that was taped behind her plexiglass window and said no receipt no free food. I said I paid for it and never got it that's why I called, and you wrote down the credit. She rudely barked by order total and said no receipt no replacement food. As a means to not make a scene and the fact my family was waiting in the car I said I should get my credit. She spoke over me then was shouting about me to her cooks. I paid for the whole order including the item I previously paid for but never received and I told her I won't be back!

I will never order from here again. They lack Customer Service skills! Speaking over and shouting rudely at customers is unacceptable. I will no longer recommend this place due to that alone!

Atmosphere: 1

Food: 4

Service: 1

Jeff Forsythe

Take out or no frills dine-in location. Giant high power woks in the kitchen produce great stir fry and the fried rice is excellent. Adds wok hei, a smokey toasted flavor you won't find everywhere!

Atmosphere: 4

Food: 5

Service: 5

Nancy P

The food from Hot Wok tasted amazing! I enjoy Chinese carry-out. There was so much flavor in our food. It was better than my favorite Chinese restaurant back home in St. Louis, Missouri! We definitely plan to stop here on our next visit to Michigan. Generous portions, too.

Atmosphere: 3

Food: 5

Service: 5

jaybird1868

One of the top spots in Niles!

Atmosphere: 5

Food: 5

Service: 5

Julius Rhodes

The food was fresh and hot. It was also a nice proportion! Definitely had enjoy for lunch the next day. Order the $10 three fried chicken (wings)/shrimp fried rice combo plate when you go.

Atmosphere: 3

Food: 4

Service: 3

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