Everything we got was nasty.. the bread sticks were under cooked and no garlic butter or Parmesan was on it.. the pizza was over cooked and hard and air bubbles that made it thin.. i was once a day manager when they first came out long ago at the very first one in niles.. and this that they now have in niles is no where in comparison to the one i worked at.. the KIDS that work at this one dont care about anything. They are disgusting with there hygiene and there attitudes and they cut corners on food and especially not cleaning properly. The pizza taste like old dough. It was a waste of money and i will not be going back to that store.. hire better people that can appreciate there job and the customers.. because if it wasnt for the customers those kids wouldn't get a pay check.
Atmosphere: 1
Food: 1
Service: 1
Kasey Krieger
Loved going here, got pizza twice in the past few weeks, the wait was never more than 10 minutes, the employees were very polite and efficient, never felt so welcomed before, and the pizza was great, highly recommend it if you stop here.
Atmosphere: 3
Food: 5
Service: 5
Only On My Planet
This was the most disgusting food we’ve ever eaten. We literally threw the entire order out after delivery. Why?
1- We ordered 1 stuffed pretzel crust with red sauce & cheese, 1 stuffed pretzel crust with red sauce & pepperoni, 1 4 pack of pizza bites - cheese only, 1 4 pack of pizza bites with pepperoni and 1 brownie cookie dough dessert. Our order came to $58 which also included a service fee and delivery fee for delivery within 2 miles of the store.
2- Both Pizzas were not what we ordered. We received pretzel crust only, not stuffed with cheese as ordered. Both pizzas had yellow cheese sauce, not red sauce as ordered. Both pizzas had pepperoni, not 1 with plain cheese and 1 with pepperoni as ordered. The pizza bites were unidentifiable as they looked like mangled dough balls and were heavily over seasoned. The delivery driver did say the bites had to be remade and the 2nd batch stuck to the pan which is why the bites were mangled. The dessert was pre packaged and tasted awful.
3- We called the store our order came from. The woman who answered sounded distant as she spoke the greeting. We didn’t understand her so we asked, “Is this Little Caesars in Nile’s?” Her response was “That’s what I said.” We then said “We can’t hear you so that’s why we asked.” She then asked what we wanted. She sounded indifferent and irritated. We explained we felt we got someone else’s order and explained why. She confirmed she did know the order was made wrong but sent it anyway. She then offered to make our order again, we declined. She hung up. Very poor phone customer service. We definately didn’t get the vibe we were a valued customer nor did she sound interested in talking to us.
4- My husband ate half a slice and threw his entire pizza in the trash. I personally cannot have pepperoni or the juice from it as I’m severely allergic to pork. So I couldn’t eat my pizza either. As for the bites, the seasoning was so heavy and dense it was like eating balls of salt. Both of those orders went into the trash. That left the dessert. By then we were so irritated after trying one piece we threw that out too.
Never again! We would rather eat Jacks frozen pizza from Walmart for 3 for $10 than ever eat anything from Little Caesars.
Atmosphere: 1
Food: 1
Service: 1
Monica
Love to this place ❤️
Atmosphere: 5
Food: 5
Service: 5
Stacey Kiser
Food was fantastic but the customer service from the gentlemen working was definitely little to be desired. The first one didn't make sure we had everything and just kinda walked away. The other noticed me and helped but neither said hi, bye, thank you, nothing. Even after I was very gracious. Good thing the pizza was actually really good while the bread sticks were extremely flat and not much flavor
Atmosphere: 2
Food: 4
Service: 1
Dave Laskowski
Awful place!!!;
Bubba S
Love the pretzel pizza
Atmosphere: 5
Food: 5
Service: 5
Steven Seitz
Unprofessional appearance. Dirty clothes, uniform not worn correctly. One member with hat on sideways and earphones in, another member had dirty uniform.
Food was given away to someone else and had to wait to get remade.
Atmosphere: 1
Food: 3
Service: 1
Tabatha De Rossi
02/10/2025 DON'T ORDER FROM THE NILES, MI LITTLE CEASERS! There is an assistance manager/manager (couldn't remember what they said his title was) I believe they said his name was Roy, that was way to comfortable walking around the back of the restaurant with his HANDS down his sweatpants on his private area, then proceeded to prepare pizzas, touching dough without washing his hands. When I said something to another manager (James) he acted like I was wrong for saying something & I was over reacting about the situation 🤬 Also, take a good look around, that place is disgusting! The doors & inside of the warmers that your food is stored in are nasty. Like they haven't been cleaned in months! The entire restaurant looks like trash. They have a bunch of reckless kids running the place along side of a few adults that could clearly give a crap less about the safety of the customers 😔
Pizza was fresh BUT the customer service needs to be worked on. Didn’t tell husband it was a 20 minute wait. The guy making the pizzas had one hand on his phone the WHOLE time and the other hand cutting the pizzas. Was even on his phone while he was taking an order. Then they started hiding behind the wall texting. Very rude.
Atmosphere: 1
Food: 4
Service: 1
Dan Carlson
Went in to grab a quick pizza but was completely ignored. They were not busy. I waited a good while and I ended up just leaving. I know you guys feel like you shouldn't have to work at a job you decided to take, but come on... that is just rude. This happened January 2nd 2025 at 1:30pm.
Atmosphere: 1
Food: 1
Service: 1
Chase Condon
Can't answer their phone
Service: 1
Patrick Dobbs
Called to place a pickup order, was put on hold for 10 mins and they forgot about the call. Hang up and tried calling back 10 times to no answer. Horrible service.
Service: 1
Kegan Kelly
Been eating Little Caesars' pizza since I was a little kid. Classic store, classic experience. 5 stars ?
Ran by teenagers
Everything we got was nasty.. the bread sticks were under cooked and no garlic butter or Parmesan was on it.. the pizza was over cooked and hard and air bubbles that made it thin.. i was once a day manager when they first came out long ago at the very first one in niles.. and this that they now have in niles is no where in comparison to the one i worked at.. the KIDS that work at this one dont care about anything. They are disgusting with there hygiene and there attitudes and they cut corners on food and especially not cleaning properly. The pizza taste like old dough. It was a waste of money and i will not be going back to that store.. hire better people that can appreciate there job and the customers.. because if it wasnt for the customers those kids wouldn't get a pay check.
Atmosphere: 1
Food: 1
Service: 1
Loved going here, got pizza twice in the past few weeks, the wait was never more than 10 minutes, the employees were very polite and efficient, never felt so welcomed before, and the pizza was great, highly recommend it if you stop here.
Atmosphere: 3
Food: 5
Service: 5
This was the most disgusting food we’ve ever eaten. We literally threw the entire order out after delivery. Why?
1- We ordered 1 stuffed pretzel crust with red sauce & cheese, 1 stuffed pretzel crust with red sauce & pepperoni, 1 4 pack of pizza bites - cheese only, 1 4 pack of pizza bites with pepperoni and 1 brownie cookie dough dessert. Our order came to $58 which also included a service fee and delivery fee for delivery within 2 miles of the store.
2- Both Pizzas were not what we ordered. We received pretzel crust only, not stuffed with cheese as ordered. Both pizzas had yellow cheese sauce, not red sauce as ordered. Both pizzas had pepperoni, not 1 with plain cheese and 1 with pepperoni as ordered. The pizza bites were unidentifiable as they looked like mangled dough balls and were heavily over seasoned. The delivery driver did say the bites had to be remade and the 2nd batch stuck to the pan which is why the bites were mangled. The dessert was pre packaged and tasted awful.
3- We called the store our order came from. The woman who answered sounded distant as she spoke the greeting. We didn’t understand her so we asked, “Is this Little Caesars in Nile’s?” Her response was “That’s what I said.” We then said “We can’t hear you so that’s why we asked.” She then asked what we wanted. She sounded indifferent and irritated. We explained we felt we got someone else’s order and explained why. She confirmed she did know the order was made wrong but sent it anyway. She then offered to make our order again, we declined. She hung up. Very poor phone customer service. We definately didn’t get the vibe we were a valued customer nor did she sound interested in talking to us.
4- My husband ate half a slice and threw his entire pizza in the trash. I personally cannot have pepperoni or the juice from it as I’m severely allergic to pork. So I couldn’t eat my pizza either. As for the bites, the seasoning was so heavy and dense it was like eating balls of salt. Both of those orders went into the trash. That left the dessert. By then we were so irritated after trying one piece we threw that out too.
Never again! We would rather eat Jacks frozen pizza from Walmart for 3 for $10 than ever eat anything from Little Caesars.
Atmosphere: 1
Food: 1
Service: 1
Love to this place ❤️
Atmosphere: 5
Food: 5
Service: 5
Food was fantastic but the customer service from the gentlemen working was definitely little to be desired. The first one didn't make sure we had everything and just kinda walked away. The other noticed me and helped but neither said hi, bye, thank you, nothing. Even after I was very gracious. Good thing the pizza was actually really good while the bread sticks were extremely flat and not much flavor
Atmosphere: 2
Food: 4
Service: 1
Awful place!!!;
Love the pretzel pizza
Atmosphere: 5
Food: 5
Service: 5
Unprofessional appearance. Dirty clothes, uniform not worn correctly. One member with hat on sideways and earphones in, another member had dirty uniform.
Food was given away to someone else and had to wait to get remade.
Atmosphere: 1
Food: 3
Service: 1
02/10/2025
DON'T ORDER FROM THE NILES, MI LITTLE CEASERS! There is an assistance manager/manager (couldn't remember what they said his title was) I believe they said his name was Roy, that was way to comfortable walking around the back of the restaurant with his HANDS down his sweatpants on his private area, then proceeded to prepare pizzas, touching dough without washing his hands. When I said something to another manager (James) he acted like I was wrong for saying something & I was over reacting about the situation 🤬 Also, take a good look around, that place is disgusting! The doors & inside of the warmers that your food is stored in are nasty. Like they haven't been cleaned in months! The entire restaurant looks like trash. They have a bunch of reckless kids running the place along side of a few adults that could clearly give a crap less about the safety of the customers 😔
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Pizza was fresh BUT the customer service needs to be worked on. Didn’t tell husband it was a 20 minute wait. The guy making the pizzas had one hand on his phone the WHOLE time and the other hand cutting the pizzas. Was even on his phone while he was taking an order. Then they started hiding behind the wall texting. Very rude.
Atmosphere: 1
Food: 4
Service: 1
Went in to grab a quick pizza but was completely ignored. They were not busy. I waited a good while and I ended up just leaving. I know you guys feel like you shouldn't have to work at a job you decided to take, but come on... that is just rude. This happened January 2nd 2025 at 1:30pm.
Atmosphere: 1
Food: 1
Service: 1
Can't answer their phone
Service: 1
Called to place a pickup order, was put on hold for 10 mins and they forgot about the call. Hang up and tried calling back 10 times to no answer. Horrible service.
Service: 1
Been eating Little Caesars' pizza since I was a little kid. Classic store, classic experience. 5 stars ?
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