McDonald's

$ • Fast Food, Burgers, Coffee Shops

Hours:
1203 S 11th St, Niles
(269) 687-4318

About McDonald's

McDonald's is a favorite spot for many customers, known for its friendly and efficient service. The staff works well as a team, ensuring quick service for both dine-in and drive-thru orders. While the food is considered standard for McDonald's, the hot meals are usually delivered correctly and promptly. Some customers have mentioned that the employees might not always seem happy, but recent improvements have been made in terms of thanking customers and friendliness.

This location has been described as helpful and delightful, although there have been times when dine-in orders were delayed by 20 minutes or more. Despite this, many customers find the service quick and clean. The drive-thru experience is often smooth, with customers noting that orders like the sausage McMuffin with egg, hash browns, and Big breakfast are handled efficiently. However, there have been instances of dissatisfaction, such as missing items from orders and issues with food temperature. Overall, the experience at this McDonald's is generally positive and welcoming, although some improvements could enhance the service further.

Customers' Favorites

McDonald's Reviews

2.4
313 ratings
Restaurantji Rating
5
20%
4
11%
3
10%
2
18%
1
41%
Food
2.8
Atmosphere
2.5
Service
2.4

Share your opinion about McDonald's

Restaurantji Rating

Here's one way you can improve. PUT MEAT ON THE BIG MAC I ORDERED!!! ALSO DON'T BE RUDE ON THE PHONE AND IMPLY I AM LYING.

Against my better judgment I Spent almost $60 for my food and Uber eats only for McDonald’s to give them The complete wrong order. My receipt taped to the bag but not my order. I’ve tried numerous times to call and they never answered the phone. Something needs done about this place and the absolute LAZINESS of their employees!

Complete rip off!

I order my food , at the kiosk, and the printer was out of paper. No receipt. I order $ 33.00 worth of food 🥘. Waited there for 1hr 20 min. Guess what 😮 👎 nooo food , and the employees. Where all confused. Lost. We were like 10 people waiting in there. For food. And I ask . Where is my food. Ooo were working on it. Almost ready . Mmm i was like i want a refund. I walk out with no food … hired a new management. Or a new leader or hired more people. Or do a change....read full review

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Hours

Monday 5AM - 12AM
Tuesday 5AM - 12AM
Wednesday 5AM - 12AM
Thursday 5AM - 12AM
Friday 5AM - 12AM
Saturday 5AM - 12AM
Sunday 5AM - 12AM
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