Pizza is hit or miss, normally taste decent but presentation and honoring what ppl pay for is the issue. Don’t pay for extra cheese or any toppings for that matter. I normally just order extra cheese so that there is actually enough cheese on the pizza to eat it and we order light sauce because we like the toppings and cheese more. I’ve paid for extra cheese multiple times (just to get regular cheese) and this time it wasn't even a regular amount of cheese, just unacceptable. Pizza had bald spots all over it so no cheese in those spots and barely any cheese in the spots that had cheese on them. Most of the toppings on the pizza were in the center of the pizza instead of worked inward or outward while laying toppings(not the first or the last I’m sure) . It don’t take someone with special talents to make sure the customers get what they pay extra for. Papa John’s has great pizza but throwing it together like trash will definitely change the taste and quality. Also don’t ask for square cut or well done because 9x out of 10 they won’t listen.
Atmosphere: 4
Food: 3
Service: 4
Shawn Wartick
I was forced to place my order through a call center. For one large cheese pizza and a medium sausage pizza and delivery within 2 miles of the store. It would have been $66.00. Knowing that there was something wrong with that quote I called the local Papa John’s and spoke to the manager. I mentioned that I had ordered a large cheese and a medium sausage for delivery and they quoted me $66. Something was terribly wrong with the call center because it should have only been $27 knowing how much these pizzas cost. His response to me was if $66 is too much for you call someone else. So I told him I would call Pizza Hut. Well I called Pizza Hut and placed the same order. Pizza Hut charge $24.00 for the same order. Buyer beware, and do your due diligence by calling the other local pizza establishments before getting robbed and insulted by the manager, so he said he was the manager at Papa John’s. I can hardly believe a manager would act so unprofessional and rude.
Julie Davis
The crust is thin and tasteless, the sausage is kibble, the sauce is too sweet and the cheese is too sparse. Papa John’s has gone downhill from a restaurant quality pizza to a fast food joint; I won’t be ordering here again.
Atmosphere: 3
Food: 1
Service: 5
Joe Anstey
My wife somehow got thin crust. In my opinion thin crust is like finding a hooker that only wants to cuddle. Since when is this crust a southwest Michigan thing? Medium crust or none at all!
Atmosphere: 5
Food: 3
Service: 5
Jon Morris
Canceled my order then had me redo it but took both payments and refuse to refund the money. Stay away unless you want stolen from. Had to contact my bank to get my money back just sad.
Atmosphere: 1
Food: 3
Service: 1
Rachel Hattenbach
The pizza was delicious! Had plenty of sauce on it,was delivered by door dash ,papa John’s must of had them deliver because I didn’t. Told me 45 minutes for delivery, but it was delivered with in 20 minutes.!!!!😊 My only complaint is that the person who took my order, I could not understand, and she talked too fast. The order was correct, the pizza was good.
Food: 4
Service: 4
Phillip Noble
High cost low quality pizza, they barely put ingredients on it and not much sauce.
Atmosphere: 2
Food: 1
Service: 4
Cyndi Kujawa
Food was good and fresh staff was nice
Atmosphere: 4
Food: 4
Service: 4
Myla Jenkins
Fast. No hassle. No wait.
Atmosphere: 5
Food: 5
Service: 5
Randy Gross
Only two people working. They were doing the best they could with limited staff.
They’ve forgotten items on my past two orders. I tip 15-20% ahead of time in hopes I’ll get my order correct. No real time solution just a credit on future order.
Food: 4
Service: 1
Bran the fam
Always great friendly service.
Atmosphere: 5
Food: 5
Service: 5
Jeff Hullinger
Pizza was a joke. Was told garlic butter came with food.
Atmosphere: 3
Food: 1
Service: 4
Ray H
Pizza had way too much crust, not near enough meat/cheese. Should have taken them back but didn't look till l got home
Pizza is hit or miss, normally taste decent but presentation and honoring what ppl pay for is the issue. Don’t pay for extra cheese or any toppings for that matter. I normally just order extra cheese so that there is actually enough cheese on the pizza to eat it and we order light sauce because we like the toppings and cheese more. I’ve paid for extra cheese multiple times (just to get regular cheese) and this time it wasn't even a regular amount of cheese, just unacceptable. Pizza had bald spots all over it so no cheese in those spots and barely any cheese in the spots that had cheese on them. Most of the toppings on the pizza were in the center of the pizza instead of worked inward or outward while laying toppings(not the first or the last I’m sure) . It don’t take someone with special talents to make sure the customers get what they pay extra for. Papa John’s has great pizza but throwing it together like trash will definitely change the taste and quality.
Also don’t ask for square cut or well done because 9x out of 10 they won’t listen.
Atmosphere: 4
Food: 3
Service: 4
I was forced to place my order through a call center. For one large cheese pizza and a medium sausage pizza and delivery within 2 miles of the store. It would have been $66.00. Knowing that there was something wrong with that quote I called the local Papa John’s and spoke to the manager. I mentioned that I had ordered a large cheese and a medium sausage for delivery and they quoted me $66. Something was terribly wrong with the call center because it should have only been $27 knowing how much these pizzas cost. His response to me was if $66 is too much for you call someone else. So I told him I would call Pizza Hut. Well I called Pizza Hut and placed the same order. Pizza Hut charge $24.00 for the same order. Buyer beware, and do your due diligence by calling the other local pizza establishments before getting robbed and insulted by the manager, so he said he was the manager at Papa John’s. I can hardly believe a manager would act so unprofessional and rude.
The crust is thin and tasteless, the sausage is kibble, the sauce is too sweet and the cheese is too sparse. Papa John’s has gone downhill from a restaurant quality pizza to a fast food joint; I won’t be ordering here again.
Atmosphere: 3
Food: 1
Service: 5
My wife somehow got thin crust. In my opinion thin crust is like finding a hooker that only wants to cuddle. Since when is this crust a southwest Michigan thing? Medium crust or none at all!
Atmosphere: 5
Food: 3
Service: 5
Canceled my order then had me redo it but took both payments and refuse to refund the money. Stay away unless you want stolen from. Had to contact my bank to get my money back just sad.
Atmosphere: 1
Food: 3
Service: 1
The pizza was delicious! Had plenty of sauce on it,was delivered by door dash ,papa John’s must of had them deliver because I didn’t. Told me 45 minutes for delivery, but it was delivered with in 20 minutes.!!!!😊 My only complaint is that the person who took my order, I could not understand, and she talked too fast. The order was correct, the pizza was good.
Food: 4
Service: 4
High cost low quality pizza, they barely put ingredients on it and not much sauce.
Atmosphere: 2
Food: 1
Service: 4
Food was good and fresh staff was nice
Atmosphere: 4
Food: 4
Service: 4
Fast. No hassle. No wait.
Atmosphere: 5
Food: 5
Service: 5
Only two people working. They were doing the best they could with limited staff.
Atmosphere: 3
Food: 5
Service: 3
Restaurantji Recommends
Great food with great service
Atmosphere: 5
Food: 5
Service: 5
They’ve forgotten items on my past two orders. I tip 15-20% ahead of time in hopes I’ll get my order correct. No real time solution just a credit on future order.
Food: 4
Service: 1
Always great friendly service.
Atmosphere: 5
Food: 5
Service: 5
Pizza was a joke. Was told garlic butter came with food.
Atmosphere: 3
Food: 1
Service: 4
Pizza had way too much crust, not near enough meat/cheese. Should have taken them back but didn't look till l got home
Atmosphere: 3
Food: 2
Service: 3
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