Subway
1244 S 11th St, Niles
(269) 684-7820
Recent Reviews
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My artist strategically placed my veggies onto my sandwich which was much appreciated. It was made with love. Xoxo
Atmosphere: 5
Food: 5
Service: 5
I've never had bad results at other subway locations, but EVERY time we go to this one, it get worse than the last time. During this incident, we ordered on the app. We waited the 20 minutes and picked up the order. Fantastic! It was ready! In the past it hasn't been. We checked the bag and it had the correct amount of sandwiches, and cookies, so we thought we were gonna have a good experience. Once we got home, one sandwich was incorrect, and another had a small amount of turkey. We lived with the light meat, but we called for a replacement because of the messed up sandwich.
When I arrived. One of the two employees working behind the counter just completed helping the prior customer. He asked what I would like, I explained that I called and my sandwich wasn't right. He then took the sandwich that was just sitting on my truck seat, placing it in the prep area for the sandwichs. Then he asked my name and spent several minutes looking at the cashier's register. Then he changed the receipt roll on the register, then started several conversations with people (not doing anything) . Finally he comes back and finally throws away the bad sandwich (contaminated and been sitting here for at least 5 minutes, possibly 10) and started making my sandwich on the same spot(eeewww). He then asks if I want my meat heated (that is an extremely strange question that I've never been asked before) .
At this point, another customer had been sitting in the restaurant waiting for a foot long cookie while the rest of her order has been completed. They
Atmosphere: 1
Food: 1
Service: 1
Cashier taking her time to ring me up cause she is talking to a customer and having me wait. She rang me up for a sub and pop and not paying attention when I told her two subs of same thing. If your going to talk to someone do it on break not when customer is waiting to pay. Poor service and rude on cashier’s part.
Atmosphere: 1
Food: 3
Service: 1
So I ordered two footlongs and one 6-in online and went in to pick them up. Didn't notice anything until I got home and took the subs out of the bag. But they barely have anything on them. One of our subs came with only a little lettuce and no dressing and so we called the store to talk to the manager and got told that there was nothing they could do about it. SO I DONT RECOMMEND GOING TO THIS SUBWAY
Atmosphere: 2
Food: 1
Service: 1
Older blonde woman with terrible attitude. Getting help or service seemed to be a problem. Will avoid this place from now on.
Atmosphere: 1
Food: 3
Service: 2
This subway is not participating in national sale but the workers have no idea of the specials or why this location doesn't participate.
Atmosphere: 3
Food: 4
Service: 2
Terrible service. Rude staff. Toppings and condiments were slim to none and they had everything put away so they had to find things in the fridges when we asked for them. Then middle aged woman behind the counter being disrespectful to other staff. Note to self, don’t come in within 2 hours of closing time because they will make it known they are irritated.
Atmosphere: 2
Food: 3
Service: 1
Good food bad service slow service bad attitude
Atmosphere: 5
Food: 5
Service: 3
Always good food
Atmosphere: 5
Food: 5
Service: 5
Afternoon crew way better than evening for sure. Ordering off the app most of the time my order isn't what I would like but this last time was perfect!!
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
The girl working wasn't friendly, she kept cleaning like we weren't even there! Asked for veggie sandwiches, asked for extra veggies and acted like we were asking too much, then told us they can't do extra veggies even though I said I would pay extra. Will not be going back!
Atmosphere: 1
Food: 1
Service: 1
Gave them another chance They won't give you xtra Condiments 4 black olives and pickles are not enough told the lady multiple times just looked at me and kept saying what else Walmart subway is the place to go
Atmosphere: 1
Food: 1
Service: 1
Very sweet staff. Super polite, food was great.
Atmosphere: 5
Food: 5
Service: 5
Has always done a phenomenal
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Teriyaki Chicken Sandwich
Good place for sandwiches.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: All-American Club
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