Subway
2107 S 11th St, Niles
(269) 687-1370
Recent Reviews
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This Subway has gone downhill! Used to get great service and food. Now they forget items, don't read orders correctly and don't answer the phone! Ty for the stale cookies and not even the correct ones i ordered.
Food: 2
Service: 1
We've ordered online a few times and gone inside. They never have our order ready on time. This time my niece stood there waiting for over 20 minutes. The worker never acknowledged her and walked to the back and wouldn't come back out till my sister went in and called. They didn't have any flatbread and the churros are hard as a rock and they tried to tell me that is how a churro is. So here it is 45 minutes after my scheduled time for my order and they left off our cookies.
Atmosphere: 2
Food: 2
Service: 2
I worked a subway all through high school and college, and it’s still my favorite fast food restaurant. For me to leave bad feedback, it has to be truly abhorrent. The staff literally hates the restaurant, and I can only assume, life in general. It’s really hard to mess up a sandwich, yet somehow, someway, they persevered through their hatred for being employed and found a way. Kudos for that I guess. Management reflects poorly on the owner. 0/10. Will be out of business in a year if the standard of service, food quality, and cleanliness I observed today is any indication.
Atmosphere: 1
Food: 1
Service: 1
People cutting in line and taking way too long. Not enough people.Would really like to not have to 30 mins to get food.
Atmosphere: 1
Food: 5
Service: 1
I get my food and I get halfway done and there’s hair in my food. I call and this lady picks up and I explain the situation and she goes I don’t have blonde hair and we wear are hair up so try
Atmosphere: 1
Food: 2
Service: 1
Considering they only have 4 employees they do amazing. Great food and service. Very friendly..
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies
Snobby
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Sweet Onion Chicken Teriyaki
Waited around for a few minutes without being greeted, honestly thought they may have been closed. Then a lady with reddish brown hair came in from outside ( I assume since she took her coat off) then without washing her hands asked my family what we wanted. Thank God for gloves or I would have just walked out. Then, her coworker with black hair and tattoos came in and again did not wash her hands. After, we went to sit down and found many uncleaned tables, though the place was empty and apparently they had time to take a break. Poor service and disgusting. Will not be returning.
Just left subway in Nile’s Michigan,( not the one in Walmart). Rude people working, the door didn’t even close behind us and one worker says , we only have white and wheat for bread ! My husband tried to order a meatball Sandwich and the same girl says it’s 20 minutes until we close , we don’t have any meatballs! The guy on the register looked and acted very irritated that he had to ring us up ! A few more people walked in and he remarked with .. Damn We will take our business elsewhere from now on . People don’t like their job need to find a different job.
I just had the best sub ever in the history of subs. The two ladies behind the counter did a wonderful job making my sub. And I love how they communicate with the customers. Today is 9/24/22..
Restaurantji Recommends
BLACK PEOPLE STAY FAR AWAY FROM THIS DUMP!!!!! IF I COULD GIVE 1000 NEGETIVE STARS I WOULD
Haylei was very kind and very fast. My food looks amazing! What an artist!
Another place that can't listen to what you want AND do a lousy job anyway ! We will never put our shadow on their floor again !
Great place to eat & extremely friendly staff
Atmosphere: 2
Food: 3
Service: 3
So, I went up to this Subway today around 5:24 p.m. and as I got done ordering my 12'' Italian Herb & Cheese Italian BMT sub. The bread was a little burnt to begin with which I didn't mind but, The reason why I'm giving you all one star is this reason. I was handing her (I don't know her name) 8 dollars and 50 cents worth in quarters she was hesitating on taking it until, A few minutes went by. The other lady asked. (I don't know her name either) "Is that a rule?" The lady ringing up my order nodded and told me. "Make sure I pay in bills next time." while she was counting my money and when I told her. "Okay, I will. Sorry." The other lady said. "It's okay." The lady who rang up my order said. "You can go." As she was not being polite or nice or kind at all. Completely being rude by writing a note it looked like so then, I said. "Okay." As I grabbed my sandwich and walked off also, I never got a receipt.
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