Crumbl

Name: Crumbl
Address: 20075 Haggerty Rd, Northville, Michigan, 48167, US
Telephone: (734) 228-4838
Price range: $$
Rating: 4.8

$$ • Dessert, Bakery

Hours:
20075 Haggerty Rd, Northville
(734) 228-4838

About Crumbl

Crumbl is a popular cookie shop known for its delicious cookies and friendly service. Customers often enjoy a variety of treats, including the Strawberry Butter Cake, Cookies and Cream Brownie, Chocolate Sea Salt Toffee, and Key Lime Pie, which are praised for their great flavors and soft textures. The Lemon Bar Cookie is frequently highlighted as a standout, with many considering it the best cookie they have ever had, thanks to its perfect balance of sweet, tart, and citrusy flavors.

Visitors appreciate the store's clean environment and the rotating menu that keeps things exciting. The staff is generally described as super friendly and quick to serve, making the experience enjoyable. Some customers mention that they enjoy stopping by the location when nearby, especially when grabbing coffee from the store next door.

Customer service experiences vary, however. Some reviews mention exceptional management, like Nevaeh, who quickly resolved issues and provided excellent assistance. Others share frustrations with large orders, particularly during Mother’s Day, where delays and cookies that were rushed and not presentable caused disappointment. In such cases, the store sometimes offered refunds, but customers felt it did not fully compensate for the inconvenience.

Overall, Crumbl is loved for its tasty cookies and welcoming atmosphere, though some locations may face challenges with customer service or order accuracy. Despite this, many customers remain loyal and enjoy the treats and the experience they provide.