$6.99 for melted ice cream. Looks like the ice cream freezer wasn’t cold enough. I watched her make and it was half melted. This photo was taken 25 seconds after paying. So disappointing.
Atmosphere: 3
Food: 1
Service: 4
charles heinrich
Place sucks it's always closed just give up the business and let someone else have it
Atmosphere: 1
Food: 1
Service: 1
Jared Kusz
Quite a few years ago they stopped serving ice cream through the drive thru. Perhaps this has changed, but my family has never been there since.
Atmosphere: 2
Food: 5
Service: 1
Ellen Snipes
The ice cream is always delicious and the topping selection is second-to-none! However, we were disappointed in the overall lack of cookie dough in the frozen cookie dough ice cream cake.
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Mix & Go Create Your Own Creation
Cheryl Gerard
Parking: Lots of room
Wheelchair accessibility: Lots of room
Atmosphere: 5
Food: 5
Service: 5
David Cook
Best Ice cream in town
Crystal Walke
Good but very expensive
Bridget Liedeke
Really rude staff. Would not let us sample a ice cream flavor….you’ve got to be kidding me! I love cold stone, but I will not be returning to this location.
Laura
I have tried to go here twice and it is always either closed during open hours or only the drive threw is open. This time I went at 5pm on a Friday, doors were locked only one worker inside. You once again lost my business because there is no point going here if I can't see the ice cream or topings. I just went to Meijer across the street and bought my own tub of ice cream again. I know everything is undstaffed these days but if these companies dont start paying better then these places will all go out of business. Get with the times, pay better or just hurry up and go under already.
tomoko kuroki
the ice cream was fantastic. ordering the ice cream took me a few minutes to figure out, though.
The attitude of the staff was very unwelcoming especially the girl in training. We came in well before closing time and were treated like we were an inconvenience. Probably going to Culvers next time. They are always friendly.
Elizabeth Harloff
We came at 5:30 to get some ice cream. When we walked in, we instantly felt unwelcomed due to the attitude of Kayleigh (or Kylie?). Before we even got to the counter she asked what we wanted. We said we wanted ice cream and she rolled her eyes and impatiently waited for us to order.The staff was cleaning and closing up shop 1.5 hours ahead of time which made us feel rushed. I did notice a 'training' sticker on the girl's hat, but it wasn't even that, it was the constant and instant attitude we got from her.Gonna stick to Culver's because at least they're kind and appreciate their customer's business. :)
M S
Went because they tasted on the website that they had sorbet and frozen yogurt but the actually do not
Natascha Rosenkrantz
Your Google hours say you are open until 10PM and that it was updated by the business 3 weeks ago. Drove by at 7PM and it was closed. Called in since I could see there were staff inside and no one answered the phone, didnt even offer an option to leave a voicemail. Therefore, I am leaving you the message that your hours are wrong on here. In addition this is the 3rd time in 2 months that I have tried to go here and been disappointed because the Google hours are wrong and it says it's open when you're actually closed.
Yolanda Smithe
We went here after a walk in the woods. I was really surprised it was open on Easter. But boy am I thankful they were. We got two Who You Calling Shortcake a dip of regular strawberry and PEEP ICE CREAM!!!!! WH WH WH WHAT?????? The strawberry was really good, and the shortcake sundaes we're beautiful and delicious but that Peep's sundae????? Cold Stone....YOU NEED TO HAVE THIS ALWAYS!!!!!!!!!! By far one of the best sundae I have ever eaten and trust me, I've had more than my fair share. It was adorable looking and delicious. Thanks for completing our Easter day ?
$6.99 for melted ice cream. Looks like the ice cream freezer wasn’t cold enough. I watched her make and it was half melted. This photo was taken 25 seconds after paying. So disappointing.
Atmosphere: 3
Food: 1
Service: 4
Place sucks it's always closed just give up the business and let someone else have it
Atmosphere: 1
Food: 1
Service: 1
Quite a few years ago they stopped serving ice cream through the drive thru. Perhaps this has changed, but my family has never been there since.
Atmosphere: 2
Food: 5
Service: 1
The ice cream is always delicious and the topping selection is second-to-none! However, we were disappointed in the overall lack of cookie dough in the frozen cookie dough ice cream cake.
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Mix & Go Create Your Own Creation
Parking: Lots of room
Wheelchair accessibility: Lots of room
Atmosphere: 5
Food: 5
Service: 5
Best Ice cream in town
Good but very expensive
Really rude staff. Would not let us sample a ice cream flavor….you’ve got to be kidding me! I love cold stone, but I will not be returning to this location.
I have tried to go here twice and it is always either closed during open hours or only the drive threw is open. This time I went at 5pm on a Friday, doors were locked only one worker inside. You once again lost my business because there is no point going here if I can't see the ice cream or topings. I just went to Meijer across the street and bought my own tub of ice cream again. I know everything is undstaffed these days but if these companies dont start paying better then these places will all go out of business. Get with the times, pay better or just hurry up and go under already.
the ice cream was fantastic. ordering the ice cream took me a few minutes to figure out, though.
Restaurantji Recommends
The attitude of the staff was very unwelcoming especially the girl in training. We came in well before closing time and were treated like we were an inconvenience. Probably going to Culvers next time. They are always friendly.
We came at 5:30 to get some ice cream. When we walked in, we instantly felt unwelcomed due to the attitude of Kayleigh (or Kylie?). Before we even got to the counter she asked what we wanted. We said we wanted ice cream and she rolled her eyes and impatiently waited for us to order.The staff was cleaning and closing up shop 1.5 hours ahead of time which made us feel rushed. I did notice a 'training' sticker on the girl's hat, but it wasn't even that, it was the constant and instant attitude we got from her.Gonna stick to Culver's because at least they're kind and appreciate their customer's business. :)
Went because they tasted on the website that they had sorbet and frozen yogurt but the actually do not
Your Google hours say you are open until 10PM and that it was updated by the business 3 weeks ago. Drove by at 7PM and it was closed. Called in since I could see there were staff inside and no one answered the phone, didnt even offer an option to leave a voicemail. Therefore, I am leaving you the message that your hours are wrong on here. In addition this is the 3rd time in 2 months that I have tried to go here and been disappointed because the Google hours are wrong and it says it's open when you're actually closed.
We went here after a walk in the woods. I was really surprised it was open on Easter. But boy am I thankful they were. We got two Who You Calling Shortcake a dip of regular strawberry and PEEP ICE CREAM!!!!! WH WH WH WHAT?????? The strawberry was really good, and the shortcake sundaes we're beautiful and delicious but that Peep's sundae????? Cold Stone....YOU NEED TO HAVE THIS ALWAYS!!!!!!!!!! By far one of the best sundae I have ever eaten and trust me, I've had more than my fair share. It was adorable looking and delicious. Thanks for completing our Easter day ?
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