McDonald's
$ • Fast Food, Coffee Shops, Burgers
Hours:
730 W Norton Ave, Norton Shores
(231) 722-1000
About McDonald's
Customers' Favorites
McDonald's Reviews
I will never ever go to the Norton Street McDonald's my grandsons and I did a order for the first time today through doordash I had a Time of 11:45 for my order to be delivered. so at 11:30 I had no updates so I went into my email and I tracked my order and it told me that my Dasher was sitting at McDonald's waiting for my order well 12:30 came and I still had no order so I called the store talk to the manager asked her about my order and that I never received it she proceeded...read full review
When I pulled up to the window, I was the only person in line and I was asked to tell them what my order was. Had to ask for a manager and tell the rude kid how to make a flurry. I guess they don’t have a machine to mix it because he dumped in the Oreos and stirred it twice by hand. Definitely NOT a flurry! Employees were very rude and messing around about walking out and still having a job tomorrow.
Menu
Hours
| Monday | 5AM - 11PM |
| Tuesday | 5AM - 11PM |
| Wednesday | 5AM - 11PM |
| Thursday | 5AM - 11PM |
| Friday | 5AM - 10PM |
| Saturday | 5AM - 10PM |
| Sunday | 5AM - 11PM |
McDonald's is a kid-friendly restaurant with free parking and wheelchair accessibility. While the service can be chaotic at times, the staff and facilities are generally nice. The food is usually fresh and hot, making it a good choice for those using the drive-thru or pick-up. The location is convenient, and the restaurant takes cleanliness seriously by providing sanitizers inside and outside. However, after 2 pm, the inside can become messy, especially in the play area, where tables may be dirty. Customers have noticed children of workers running around without shirts or shoes, which raises concerns about hygiene. Although the day shift staff may seem cold, the 2nd shift workers are more attentive and caring towards customers. Overall, McDonald's is a great addition to the community, helping to bring a positive reputation to the area, but it could improve its cleanliness and service consistency.