Red Robin Gourmet Burgers and Brews
$ • Burgers, American, Gluten-Free
Hours:
5785 Harvey St, Norton Shores
(231) 798-4100
About Red Robin
Customers' Favorites
Red Robin Reviews
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To start with,upon being seated, original server did not want to take us and had an argument with the manager telling him to have someone else take us for a table. It seems none of the servers really wanted to serve us. It did not seem very busy being 437 on a Sunday night, but it seemed the servers were overwhelmed. The manager had another server from the other side of the restaurant take our table just so we would have a server. I’ve never really felt that unwelcome in a restaurant...read full review
At the time we were sat the restaurant was busy so I thought it was understandable that out server didn't visit our table immediately. After sitting there for roughly fifteen minutes the server stopped and took our drink and food orders. After another 15 minutes we had yet to receive our drinks, just two waters, so I flagged down another staff member who was bussing the table behind us and asked if she would be able to get us some waters because our server was busy with a big...read full review
Ratings
Menu
Hours
| Monday | 11AM - 10PM |
| Tuesday | 11AM - 10PM |
| Wednesday | 11AM - 7:30PM |
| Thursday | 11AM - 10PM |
| Friday | 11AM - 10PM |
| Saturday | 11AM - 10PM |
| Sunday | 11AM - 10PM |
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Red Robin Gourmet Burgers and Brews offers a varied menu with options for those with dietary restrictions. The staff is praised for their helpfulness and excellent service, making dining a pleasant experience. Customers can customize their meals, like getting a Burger on a gluten-free bun. The restaurant's appetizers, like mozzarella twists, are highly recommended. Despite some occasional mix-ups with orders, the burgers are described as awesome. The atmosphere is welcoming, with a standout waiter named Andrew providing spectacular service. The staff is always friendly and kind, and on special occasions like Veteran's Day, they go above and beyond by hand-signing cards to thank customers for their service. The food is consistently quick, hot, and delicious, making it a favorite spot for regular visits. Although it can be crowded and visitors might wait a few minutes, many feel the experience is worth it. Customers enjoy trying different burgers, with some favorites like the Scorpion Burger, which is flavorful even without the bun. Parking is plentiful, and the restaurant is kid-friendly and wheelchair accessible. Overall, Red Robin remains a popular choice for enjoyable dining with friendly staff and tasty meals.