Red Robin Gourmet Burgers and Brews
5785 Harvey St, Norton Shores
(231) 798-4100
Recent Reviews
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The food was great except for the fact that I asked for no avocado because I'm allergic to it. There was avocado on the bottom of my food.
Atmosphere: 4
Food: 3
Service: 3
Recommended dishes: Turkey Burger
Good food freezing cold in restaurant people were complaining how cold there hands are had to eat with winter coat on hands were so cold it was hard to pick your burger up and eat ( terrible) fix your furnace this is 3x’s been in here and your way to cold and the food gets good fast
Waited to be seated, nobody was at the door, and we had employees walk by us and ignore us, when we finally ate, we were never offered any more fries even though are plates were clean and they were supposed to be bottomless. Paid over 100.00 for this meal...just didn't reach our expectations from other Red Robins that we have ate at.
Atmosphere: 3
Food: 5
Service: 2
Recommended dishes: Hamburger
Never even got a chance to eat at this location. Hostess sat and was very polite but never saw a server that acknowledged us. Sat for at least 10 minutes still no server. Got sick of waiting so let the hostess know we are leaving, so disappointed. Yes it was busy but still should have been acknowledged under 10 minutes when three servers walked by us not one gave us the time of day.
Service: 1
As always all you can eat fries. I had the cod which was delicious. Burgers were good also.
Kid-friendliness: Kids menu available.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: French Fries, Fish and Chips
Very good. Who doesn't love the bottomless fries.
Atmosphere: 4
Food: 4
Service: 5
Gave me food poisoning literally.
Food: 1
Went out for a date here with my then boyfriend in 2020 and this was late at night. The waitress that served us was actually nice. But a different waitress brought out our appetizer and I have never been treated so rudely. She came out and basically dropped the food off almost like slamming it on the table. I don’t know if it was because it was late or if she was having a bad day? The food was excellent though but we haven’t been back since.
Atmosphere: 2
Food: 4
Service: 2
Cod tasted like it had been frozen in 1972 and thawed sometime the previous November.
Worst waitress ever had, I did not even get fries at a place that has bottomless fries!!! Then still charged me for the upgrade to the garlic fries after I said remove it since I didn't have fries! No drink refills or plates cleared.
Atmosphere: 5
Food: 3
Service: 1
Restaurantji Recommends
Absolutely delicious hamburger!!! I had the Scorpion Burger, in my opinion it wasn't spicy enough but I really love spicy! It came with a bottomless side which I chose steak fries & got one refill & than brought the rest home. I took the bun off of my burger but it was delicious even without the bun.
Atmosphere: 4
Food: 5
Service: 5
Super sweet server and great food!!
Atmosphere: 5
Food: 5
Service: 5
Sign up for birthday rewards and you get a free burger in your rewards for your birthday month. Otherwise it's way too expensive so I only go once a year ?
Atmosphere: 3
Food: 5
Service: 4
Not good. Was not pleased at all went with a friend. She could only eat a quarter of hers. Mine was the same.
Nothing special. Overpriced burgers, and garlic frys are an extra $2...... for garlic and parmesan!
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Onion Rings, Garlic Fries
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