Wendy's

801 W Norton Ave, Norton Shores
(231) 220-9060

Recent Reviews

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Daniel

Worst Fast Food place I've ever been to. The team was rude and made multiple errors and it was obvious they weren't sober. This place should be temporarily closed and have all staff replaced and retrained. Took my order, forgot my order and asked me to repeat it (even though they should have the slip) and then proceeded to tell me they're out of chocolate after taking my order (among other things.)I will NEVER return to this place and I truly hope it closes and is replaced with literally anything else. 0 stars.

Stephen Gualtieri

There salads are great .

Jeff W

Not the best through a drive thru. Very impersonal reception, cold.
Food was good, but order was wrong.

Jana Larabee

Horrible atmosphere as the employees have no regard for customers at all. They discussed personal crap the entire time we were there.

Mary Ames

When pulling up to the drive through there was an employee outside smoking which is no big deal but as we drove past she very loudly started talking shit about oh another customer. Absolutely rude. We just left. We will not be returning to this location. 4-19 at 10:40 pm.

Bre Aubrey

I used to work for Wendy’s myself. I just left there. My spicey chicken isn’t fresh it’s sat atleast 2hrs. Has way too much mayo. That I wiped off. Ripped bun. Didnt add the bacon that paid to be added. Only thing good were fresh fries. Smdh

tori lynn

Foods always good and they are always friendly but idk if they were training or what but they always forget my son’s spicy nuggets

Austin Hruskach

Staff is nice, but my order is usually incorrect. My past 4 orders throughout the past month have been incorrect, sequentially. I normally don't check my order, which I understand is my fault for not checking and mentioning it before leaving. But getting the order correct is a fundamental of business sales. Mistakes shouldn't happen that often either.

Mike C

Always nice service and consistent food

Deanna Runions

If they refuse to sell items at certain times make sure it’s known. I work third shift and have needed coffee on my way to work. Never coming here again.

PastorAbc Chuck

Smiling Faces

Caitlynn Griffith

Went there cause I prefer Wendy’s burgers and stuff but apparently no one is taking orders nor are the kiosk working. Then was ignored pretty much she shrugs of the shoulder so took my business elsewhere. I expect this from McDonalds but hey Burger King was on it today. Gave them my business and will continue to do so.

Thomas Goedert

Every time I come here, I ask for no cheese on my burger, and they always put cheese on it. The staff never gets orders right and the drive thru always takes forever

Atmosphere: 1

Food: 1

Service: 1

Michael Jaeger

Nobody was there, 830 on a Sunday morning and nobody was there to take order I had already placed.

Atmosphere: 1

Food: 1

Service: 1

Rhonda Collins

I usually stop here once a week, but after today that will not happen. I rude person taking my order in drive-thru kept cutting me off saying she could not hear. That is funny as everyone else has been able to hear me. Then I drove to the window to place my order and she was giving Me a hard time about placing my order there. I ended up leaving with nothing. Very unsatisfied and I recommend they fire that woman as customers will stop coming.

Atmosphere: 1

Food: 4

Service: 1

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