I come to this little Caesars because it’s the good one in the area considering the ones that are closer to my house are awful but this one has just gotten worse my order is never right or it looks terrible, my pizza tonight was clearly not cooked enough cause the cheese was barely melted, there was barely any cheese on some slices I will be going even further out of my way to go to a different location this one needs a new manager or something cause it’s going to continue losing business with seeing all these negative reviews
Atmosphere: 3
Food: 1
Service: 3
Barbee Season
The parking lot is wayyyyy too small. The person who answered the phone was so pleasant, yet it was so hard to understand him. He sounded foreign. All in all, the pizza was good and fresh!
Atmosphere: 3
Food: 5
Service: 5
Artist Tantrum
They took my money, wouldn't give me food, and couldn't give a receipt. The district manager never called. From this experience: The district manager is obviously afraid of customers and has poor customer service and needs to be evaluated.
Atmosphere: 1
Food: 1
Service: 1
Asjah Banks
On February 16, 2025, at 12:58 PM, your 8801 W Nine Mile Rd, Oak Park, MI 48237 establishment committed theft. I attempted a $25.31 purchase (2 pizzas, Crazy Bread, lunch box). Your cashier, Noah, instructed me to retry after a "failed" transaction, resulting in two $25.31 charges ($50.62 total).
Manager Joshua admitted system failure, refused documentation, and denied the food despite double payment. He further confessed that his manager refuses to fix the faulty system, actively encouraging its use despite defrauding customers. This means the store manager and corporate have allowed the store to run while knowing about the fraudulent system. This is on record.
A $25.31 refund is beyond insulting. Little Caesars stole my money and my time and according to Joshua, you knowingly did it.
I demand an immediate return of all funds ($50.62), plus significant compensation for the wasted time, denied food, and egregious aggravation. A substantial gift card is the absolute minimum.
This is not a "glitch." It's a pattern of systemic negligence and blatant disregard for consumers. Joshua’s admissions expose corporate complicity in this fraud.
I demand an immediate investigation, a formal apology, and a concrete plan to prevent future occurrences. Respond immediately outlining your resolution, including specific compensation for my losses. Failure to comply will result in immediate legal action. Cease these deceptive practices. Implement a functional system and empower managers to resolve issues fairly. This incident demands a full operational review. Consider this my formal complaint. I will pursue this until a satisfactory resolution, including appropriate compensation, is received.
Atmosphere: 1
Food: 1
Service: 1
Carolyn Edwards
I like it in a pinch
Parking: Parking lot difficult so small
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Pepperoni Pizza
Kaylyn Kent
This Little Caesars is the worst I have ever been to. I waited for 40 mins and no one came to the drive thru, there is no sign that says it’s closed. The people that were working would just look at me and keep going. One girl even on the counter and had her back to me and was on her phone. I am disgusted with this place and lack of service. I eventually left. I wouldn’t trust them to making anything!
Service: 1
Kevin Philips
not the best hot and ready pizza I ever got. was below average compared to other hot and ready pizzas.
Bruce Eastin
Nice and hot, they make it fresh. Bargain pizza for the masses.
Jessica Gunderson
Pizzas I ordered via door dash were fine. But they did not include the crazy bread I also ordered so I drove to pick it up. No big deal. The crazy bread was very underdone. It was basically dough. I paid for the bread instead of raising a stink. Especially after having watched two people in front of me yell at the young lady cashing everyone out.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Pepperoni Pizza, Italian Cheese Bread
I don't know why this location is still open. I ordered crazy bread and I got dough. Smh. So sad! Why would you do people like this. I will never go to this location again.
Small and often busy Little Caesars. They have a drive thru, which is unusual for a pizza place, but it often seems to have a long line. I'd recommend placing an online order in advance and pick up in store.
Vegetarian options: Basically just cheese pizza, veggie pizza, or a custom pizza with veggie choices. Most menu pizzas have meat on them, but it's avoidable.
Parking: Lot is small, but there's no sit down dining option so you're just supposed to grab and go.
Kid-friendliness: What kid doesn't love pizza? Nowhere to sit inside restaurant, though.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Detroit-Style Deep Dish Meal Deal with Pepsi, Cheesy Bread
Marvelous Landscaping
Made a pizza wrong for my kids, we’re super polite and remade it with a complementary drink. Manager that night was a guy with dreads. Very pleasant experience after a long day.
Atmosphere: 5
Food: 5
Service: 5
Kailey S
Waiting to hear back from manager, first visit was great. Tonight’s service complete opposite. After my husband asked them to remake the $14 pizza, the representative told him no we are too busy. Too busy to help a customer out??? Sad.
Atmosphere: 1
Food: 1
Service: 1
Alaya Martin
They need to teach their employees to cut pizza my pizza was every shape except a triangle
I come to this little Caesars because it’s the good one in the area considering the ones that are closer to my house are awful but this one has just gotten worse my order is never right or it looks terrible, my pizza tonight was clearly not cooked enough cause the cheese was barely melted, there was barely any cheese on some slices I will be going even further out of my way to go to a different location this one needs a new manager or something cause it’s going to continue losing business with seeing all these negative reviews
Atmosphere: 3
Food: 1
Service: 3
The parking lot is wayyyyy too small. The person who answered the phone was so pleasant, yet it was so hard to understand him. He sounded foreign. All in all, the pizza was good and fresh!
Atmosphere: 3
Food: 5
Service: 5
They took my money, wouldn't give me food, and couldn't give a receipt. The district manager never called.
From this experience: The district manager is obviously afraid of customers and has poor customer service and needs to be evaluated.
Atmosphere: 1
Food: 1
Service: 1
On February 16, 2025, at 12:58 PM, your 8801 W Nine Mile Rd, Oak Park, MI 48237 establishment committed theft. I attempted a $25.31 purchase (2 pizzas, Crazy Bread, lunch box). Your cashier, Noah, instructed me to retry after a "failed" transaction, resulting in two $25.31 charges ($50.62 total).
Manager Joshua admitted system failure, refused documentation, and denied the food despite double payment. He further confessed that his manager refuses to fix the faulty system, actively encouraging its use despite defrauding customers. This means the store manager and corporate have allowed the store to run while knowing about the fraudulent system. This is on record.
A $25.31 refund is beyond insulting. Little Caesars stole my money and my time and according to Joshua, you knowingly did it.
I demand an immediate return of all funds ($50.62), plus significant compensation for the wasted time, denied food, and egregious aggravation. A substantial gift card is the absolute minimum.
This is not a "glitch." It's a pattern of systemic negligence and blatant disregard for consumers. Joshua’s admissions expose corporate complicity in this fraud.
I demand an immediate investigation, a formal apology, and a concrete plan to prevent future occurrences. Respond immediately outlining your resolution, including specific compensation for my losses. Failure to comply will result in immediate legal action. Cease these deceptive practices. Implement a functional system and empower managers to resolve issues fairly. This incident demands a full operational review. Consider this my formal complaint. I will pursue this until a satisfactory resolution, including appropriate compensation, is received.
Atmosphere: 1
Food: 1
Service: 1
I like it in a pinch
Parking: Parking lot difficult so small
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Pepperoni Pizza
This Little Caesars is the worst I have ever been to. I waited for 40 mins and no one came to the drive thru, there is no sign that says it’s closed. The people that were working would just look at me and keep going. One girl even on the counter and had her back to me and was on her phone. I am disgusted with this place and lack of service. I eventually left. I wouldn’t trust them to making anything!
Service: 1
not the best hot and ready pizza I ever got. was below average compared to other hot and ready pizzas.
Nice and hot, they make it fresh. Bargain pizza for the masses.
Pizzas I ordered via door dash were fine. But they did not include the crazy bread I also ordered so I drove to pick it up. No big deal. The crazy bread was very underdone. It was basically dough. I paid for the bread instead of raising a stink. Especially after having watched two people in front of me yell at the young lady cashing everyone out.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Pepperoni Pizza, Italian Cheese Bread
Good service
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
I don't know why this location is still open. I ordered crazy bread and I got dough. Smh. So sad! Why would you do people like this. I will never go to this location again.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Crazy Combo Crazy Bread & Crazy Sauce
Small and often busy Little Caesars. They have a drive thru, which is unusual for a pizza place, but it often seems to have a long line. I'd recommend placing an online order in advance and pick up in store.
Vegetarian options: Basically just cheese pizza, veggie pizza, or a custom pizza with veggie choices. Most menu pizzas have meat on them, but it's avoidable.
Parking: Lot is small, but there's no sit down dining option so you're just supposed to grab and go.
Kid-friendliness: What kid doesn't love pizza? Nowhere to sit inside restaurant, though.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Detroit-Style Deep Dish Meal Deal with Pepsi, Cheesy Bread
Made a pizza wrong for my kids, we’re super polite and remade it with a complementary drink. Manager that night was a guy with dreads. Very pleasant experience after a long day.
Atmosphere: 5
Food: 5
Service: 5
Waiting to hear back from manager, first visit was great. Tonight’s service complete opposite. After my husband asked them to remake the $14 pizza, the representative told him no we are too busy. Too busy to help a customer out??? Sad.
Atmosphere: 1
Food: 1
Service: 1
They need to teach their employees to cut pizza my pizza was every shape except a triangle
Atmosphere: 4
Food: 3
Service: 2
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