The amount of times I received my drink without the correct number of espresso shots is getting really old. The standard in a venti iced drink is 3 shots, not 2. It ruins the entire drink when that is not followed. If I’m paying 7 dollars for a drink, I expect it to be made correctly.
Maram Erregjaoui
There was hair in my drink and they won’t answer customer service.
Food: 1
Service: 1
Jake Mell
Wanted to get the dog i was dogsitting a treat, ordered a pup cup and a bottle of water. Waited for 10 minutes watching staff make the next two orders behind me while the pup cup and water bottle sat in the other side of the window before we were served. Looked like a shift change but 10 minutes is absurd.
Service: 2
Ka tie
Slow store. Everyone behind the counter slow and lookiny confused. They need to hire some more staff.
Atmosphere: 1
Food: 1
Service: 1
Ambria Love
Lately, they have been having some people working the drive through with terrible attitudes. On 12/13 at 11 am, I was asking if a particular drink comes hot because I recently started liking coffee. I usually get tea, but he says what size completely ignoring my question, I ask again and he just raised his voice at me like I did something wrong. I politely said never mind and drove away because if answering questions annoys you then you probably should get a different job. I went to Dunkin Donuts right down the road, the experience there made me feel better. I received proper customer service and it’s cheaper . I hope they close this location because it’s bad, in my opinion.
Paris B
The music is way too loud here, who wants to be blasted with club music at 6am, and don’t even try to study here 👎
Atmosphere: 1
Food: 1
Service: 1
Jacks
I got a venti chestnut latte, but when I opened it to make sure there was no whip cream; I had not taken a sip from my drink yet but it was half way filled as if I got a grande instead of a venti. I love Starbucks but this was a disappointing morning.
Every time I go to this location for doorfash orders, it's horrible they have bad attitudes, and you always have to wait 10 minutes or more for your order.
Atmosphere: 1
Food: 1
Service: 1
Yasmin Zeidan
I left extremely dissatisfied with my experience. I ordered two sandwiches and two drinks, but the service was subpar. After waiting 10 minutes, I was informed that the store didn’t have the ingredients to make the Salted Caramel Pecan Crunch Cold Brew I ordered. I had to choose a different cold brew instead. Then, I waited an additional 20 minutes for my sandwiches. During this time, a group of six individuals entered the store and appeared to know the staff personally. To my surprise, I saw one staff member asking these individuals what they wanted and giving out free drinks (lemonades) without ringing them up. While it’s not my business how they handle their friends, it felt frustrating and unfair, considering I had just spent nearly $25 on my order. When I finally inquired about my sandwiches, a barista responded, “Oh, right! It’ll just be another minute.” After such a long wait, the overall experience felt unprofessional and disorganized. To make matters worse, I felt sick after eating my sandwich—something that has never happened to me at Starbucks before. This visit was disappointing, and I hope the store addresses these issues to improve its service and professionalism.
Atmosphere: 1
Food: 1
Service: 1
Daryl Davis
Take a long time for my coffee to come to me, I watched several people get their coffee after I already got there full staff one person is laughing talking everybody and they can be helping out. This was a very bad look I will never come back here
Mordy Babayov
The wait times are just not reasonable. Waited over 20 minutes for a black coffee.
Stevin Fala
25 minute i was there I walked inside to get my order two times the lady came up to me. She said your order is coming up in a second ..... 20 minutes later she comes up to me asking me if I have an order or no my drink took almost half an hour to be made Very dirty location. Very unorganized employees. Don't even know what they're doing. One of my worst experience in the morning. Very rude and filthy
Love the refreshers
Atmosphere: 3
Food: 5
Service: 4
Great coffee making skill and kind employees
Atmosphere: 4
Food: 5
Service: 4
The amount of times I received my drink without the correct number of espresso shots is getting really old. The standard in a venti iced drink is 3 shots, not 2. It ruins the entire drink when that is not followed. If I’m paying 7 dollars for a drink, I expect it to be made correctly.
There was hair in my drink and they won’t answer customer service.
Food: 1
Service: 1
Wanted to get the dog i was dogsitting a treat, ordered a pup cup and a bottle of water. Waited for 10 minutes watching staff make the next two orders behind me while the pup cup and water bottle sat in the other side of the window before we were served. Looked like a shift change but 10 minutes is absurd.
Service: 2
Slow store. Everyone behind the counter slow and lookiny confused. They need to hire some more staff.
Atmosphere: 1
Food: 1
Service: 1
Lately, they have been having some people working the drive through with terrible attitudes. On 12/13 at 11 am, I was asking if a particular drink comes hot because I recently started liking coffee. I usually get tea, but he says what size completely ignoring my question, I ask again and he just raised his voice at me like I did something wrong. I politely said never mind and drove away because if answering questions annoys you then you probably should get a different job. I went to Dunkin Donuts right down the road, the experience there made me feel better. I received proper customer service and it’s cheaper . I hope they close this location because it’s bad, in my opinion.
The music is way too loud here, who wants to be blasted with club music at 6am, and don’t even try to study here 👎
Atmosphere: 1
Food: 1
Service: 1
I got a venti chestnut latte, but when I opened it to make sure there was no whip cream; I had not taken a sip from my drink yet but it was half way filled as if I got a grande instead of a venti. I love Starbucks but this was a disappointing morning.
Atmosphere: 5
Food: 2
Service: 3
short of help place was very dirty
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Every time I go to this location for doorfash orders, it's horrible they have bad attitudes, and you always have to wait 10 minutes or more for your order.
Atmosphere: 1
Food: 1
Service: 1
I left extremely dissatisfied with my experience. I ordered two sandwiches and two drinks, but the service was subpar. After waiting 10 minutes, I was informed that the store didn’t have the ingredients to make the Salted Caramel Pecan Crunch Cold Brew I ordered. I had to choose a different cold brew instead. Then, I waited an additional 20 minutes for my sandwiches. During this time, a group of six individuals entered the store and appeared to know the staff personally. To my surprise, I saw one staff member asking these individuals what they wanted and giving out free drinks (lemonades) without ringing them up. While it’s not my business how they handle their friends, it felt frustrating and unfair, considering I had just spent nearly $25 on my order. When I finally inquired about my sandwiches, a barista responded, “Oh, right! It’ll just be another minute.” After such a long wait, the overall experience felt unprofessional and disorganized. To make matters worse, I felt sick after eating my sandwich—something that has never happened to me at Starbucks before.
This visit was disappointing, and I hope the store addresses these issues to improve its service and professionalism.
Atmosphere: 1
Food: 1
Service: 1
Take a long time for my coffee to come to me, I watched several people get their coffee after I already got there full staff one person is laughing talking everybody and they can be helping out. This was a very bad look I will never come back here
The wait times are just not reasonable. Waited over 20 minutes for a black coffee.
25 minute i was there I walked inside to get my order two times the lady came up to me. She said your order is coming up in a second .....
20 minutes later she comes up to me asking me if I have an order or no my drink took almost half an hour to be made Very dirty location. Very unorganized
employees. Don't even know what they're doing. One of my worst experience in the morning.
Very rude and filthy
Atmosphere: 1
Food: 1
Service: 1
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