Dunkin'
378 S Broadway St, Lake Orion
(248) 693-7855
Recent Reviews
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Coffee was fresh and ready to go. Tasted just as I remembered. Plain doughnuts were good too. A good stop for a break and relax for a minute. Thank you guys ✌️👍
Atmosphere: 3
Food: 4
Service: 5
The worker we got was very rude when we asked her for an assortment she didn't even care and gave us whatever, snatched the money and jumped back when giving us money back never coming back here
Atmosphere: 1
Food: 4
Service: 1
Quick Service, But Lacked Personality
I stopped in at Dunkin’ Donuts and had an average experience overall. The service was fast, and my order was correct, which I definitely appreciate. The employee at the counter wasn’t rude at all—she did her job quickly and efficiently. However, what stood out to me was the lack of personality. She seemed like she didn’t want to be there and had a very bland, disengaged demeanor.
While I don’t expect over-the-top friendliness, a little bit of warmth or a smile goes a long way in customer service. It just felt like I was another transaction instead of a valued customer. No “hello,” no “have a good day,” just very minimal interaction.
That said, I’m giving 3 stars because there were no actual problems—the place was clean, the service was prompt, and the food was fine. It just would’ve been a much better experience with a little more energy or enthusiasm behind the counter. Hopefully next time the vibe is a bit more welcoming.
Atmosphere: 3
Food: 5
Service: 4
It’s donuts in a gasoline service station, what can you really expect?
Atmosphere: 2
Food: 3
Service: 3
Friendly staff
Atmosphere: 5
Food: 5
Service: 5
Took them nearly 40 minutes to have my order ready. Which was simply 3 drinks.
Ordered a pick up order. Somebody picked up my order and the workers were there talking crap “we already made their drinks idk why he’s standing there we already made their drinks why is he standing there”. That was just very rude. I order from this location quite often and everytime I say I’m ordering from there, I always get told the workers are rude and today I finally learned for myself. Very disappointed. Check on those girls that work there. Nobody likes a mean girl.
Ordered 4 drinks and all came missing 1/3d of the cup, two loaded hash browns also missing over half the container size. Good in a pinch but wouldn’t recommend.
A incredibly friendly gentleman helped us this morning. He helped me get a gluten free breakfast, at Dunkin’ Donuts! I’d love some gluten free donut options, but for now I get my Dunkin’s coffee and gf breakfast.
Very fresh, very friendly, coffee Very Good!!! America RUNS on DunKin!!!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Staff was so rude to me. Ordered a frozen coffee and got a regular iced. I asked for my frozen and the lady got an attitude and talked crap about me with the girl in the blue leggings. Very rude. Never coming to this one again. Not impressed for my first time here
Atmosphere: 1
Food: 5
Service: 1
Friendly staff. I got a chai latte and matcha tea drinks, both had too much milk in them and not much flavor.
Atmosphere: 4
Food: 3
Service: 4
Coffee that is on par or better than some other chains but half the price.
Atmosphere: 3
Food: 5
Service: 4
Great breakfast food and amazing young lady working there
Atmosphere: 5
Food: 5
Service: 5
Love the coffee
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