Domino's Pizza
616 W Main St, Owosso
(989) 725-5000
Recent Reviews
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I only come maybe once a year, but when I do - the last two times I've placed my order for car side pickup. I waited 10+ minutes outside assuming it was still being cooked. Each time I came inside and it had been ready. I don't know if the app offers the option, but the store doesn't do it? I'm not sure. However, the pizza was good lol
Atmosphere: 1
Food: 4
Service: 2
This place is so hit or miss its rediculous. Multiple times ordered from here and it took over an hour to get the order. And we live less then a mile away. By the time we get our food its cold and disgusting
Atmosphere: 1
Food: 1
Service: 1
Ordered a pan pizza near close, cheese underneath wasn't melted, and the dough was raw in most areas on the pizza, should not be able to play with the dough, was frozen pizza quality, shoulda got digiorno. Shouldn't matter how close to close and ordered is it should still be made 100% (being in the restaurant industry) but love the lack of work ethic.
Pizza was overcooked, dry, and cold the minute it was delivered which took close to an hour to deliver no wonder it was cold. When I called the store they said it’d be about 30 minutes to deliver I should’ve known then it’d be disappointing but though surely they wouldn’t let it sit there and get cold well boy was I wrong and they think that points or 20% off will make up for it? I don’t know to laugh or cry if you want hot pizza make it yourself
Food: 1
Getting kinda dumb the delivery minimum is 17 dollars now which is for no reason bc they charge you 5 dollars delivery fee and hint to everyone who orders I worked there it don't go to the driver the driver gets a like 2 dollars per delivery from the store so they're profiting more off of charging you fir gas when it's not they're gas money that's affected all they care about is money not how happy you are with the company's service and product
Atmosphere: 1
Food: 3
Service: 1
Delivery takes way too long regardless of tip or no tip. I've noticed the higher the tip the quicker it gets delivered, which is absolutely ridiculous! As I could have a cash tip but when it takes too long we'll too bad ig your not getting tipped.
Edit: being hangry is not a good look on me, I am changing my review because the last 2 times I've ordered domimos has been great and it was delivered in a timely manner.
Atmosphere: 3
Food: 3
Service: 4
Gluten free crust
Dietary restrictions: Gluten free
Atmosphere: 4
Food: 4
Service: 5
Best pizza I've had in a long time. Made fresh with wholesome ingredients and like always they seem happy to see me really appreciate dinner tonight! Thanks Domino's team!
Atmosphere: 5
Food: 5
Service: 5
Ordered exactly the same pizza I order in Davison almost every week, except I got mediums instead of larges. I ordered through the Domino's app, which I use every time I order. What I received was the worst looking pizza I've received in 40 years of ordering pizzas. It looked SO bad, I would have called the customer to make sure they actually wanted it - I ordered extra cheese and no mushrooms or green peppers and received on one half no sauce of any kind, mushrooms and green peppers and the steak all burned up on one half and the other half also had the items I removed and a scant amount of cheese. I mean, like I ordered light cheese. I was still charged for two extra toppings despite receiving half a handful of cheese on one half of the pizza.
So I assume that it's a simple error- the Davison store has never failed to remake a pizza and often calls when they want to be certain that a substitution will be okay or something. I call and a very young girl just kept telling me that the pizza was ordered that way. I literally just adjusted my customary order and why would I be charged for TWO EXTRA TOPPINGS and receive a pizza that I personally would have been embarrassed to send out the door? So I ask for the shift manager and she also insisted that the pizza was made as ordered. I could almost believe that except why charge for two extra toppings? And honestly, who wants a few ingredients thrown on a dry, bare pizza crust? She was just not going to budge.
I just gave up and did what she wanted and reordered. I spent almost $60 for two medium pizzas and a 2 liter of pop. My sister is dying of cancer and the Philadelphia Steak and Cheese pizza is the only thing that has sounded good to her in weeks. She was so worked up about me being ripped off that by the time the second pizza showed up, it took considerable coaxing to get her to settle down and enjoy it. I assumed it was a hassle, but Domino's would make it right.
I have contacted Customer Service via their online customer service link and haven't received even an acknowledgement response. Why offer an online customer service option if it's simply ignored? Sure, I can call, but really? I am at max capacity caring for a woman who can barely eat. If she gets a taste for anything, I jump on it. But she's out of luck if she wants Domino's from Owosso- almost SIXTY DOLLARS for two mediums and a 2 liter of soda. Zero customer service. Don't order pizza from Owosso. Davison? Fantastic customer service, pizza is always great, and they are very reliable. I am willing to cut folks some slack, especially on the weekends when they're super busy but there was no way on Earth I'd have given that first pizza to a customer without first confirming that they actually wanted what I'm told came through the app. It was truly an ugly pizza.
Atmosphere: 1
Food: 1
Service: 1
I like the veggie sub..They're really expensive
Atmosphere: 3
Food: 5
Service: 3
Restaurantji Recommends
They always make my pizza wrong, I've been yelled at by employees and now they can't accept card payments that they advertise they take? I'm extremely tired of this store's constant nonsense
Atmosphere: 1
Food: 1
Service: 1
Pizza that I myself, don't care for. But some do..
Atmosphere: 2
Food: 2
Service: 2
Great SERVICE, thank you so much.
Food: 5
Service: 5
Recommended dishes: Deluxe Pizza
Both ordered of tater tots burnt.
Atmosphere: 4
Food: 3
Service: 5
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Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Chicken Wings
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