It's all about franchise owners. The owner needs to step up that uniformity with being on brand. The appearance of one delivery driver is disappointing and this transcends in to overall perception of whether you feel good about the food. Management is diluted in assurance of well trained younger staff. This location is disjointed from keeping with brand professionalism, food quality, an palatable mouth feel good quality. Again, it's all about poor management, not subordinates. I have read reviews about delivery issues, but having been in the business as DASHER, the problems persist with customers failures to give accurate direction especially for apartments and trailer park deliveries. I have had good experience with delivery, that is a plus other than one drivers appearance.
Atmosphere: 4
Food: 4
Service: 4
And Dixon
Food is always hit or miss. When it’s good it’s really good but when it’s not, it’s pretty bad and doughy and cold. I’ve picked up a few times and sometimes I have to wait an extra 30 minutes, it really seems like it depends on who is in the building that day
Atmosphere: 3
Food: 3
Service: 3
Tim Torok
Please, stop doordashing from here. They make us wait atleast 25 min everytime... its not worth it for us and you effect our ratings when we have to turn down orders
Service: 1
SCohen
DIRTY! Watched the cashier go from handling money, to using an old rag out of some water to wipe the counter, the screen, and the cooler doors. Drops the rag in water and goes straight to putting cheese on pizzas. 🤢. Our order was est to be done 45 mins ago. So a take out order has now taken over and hour since ordering, and still waiting. I recommend going elsewhere.
Atmosphere: 1
Food: 1
Service: 1
Diane Wheeler
Delivery was great my pizza was not what I ordered the pizza was burnt the crust was cardboard so I I ate the overcooked chicken and bacon will not order from there again
Bri B
Yikes I’m sorry to say, but I have to make the proper review especially seeing as how many bad reviews there are. This is the second time we’ve had it and this is the best pizza by far in this area that we’ve been able to have we go shopping at Walmart and then go get the pizza and eat it on the way home. It is a bit high price but you get what you pay for.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza
Rokas
We ordered two pizzas from Jet's in Owosso. The pizzas had very little topings or cheese. The crust was hard and chewy. Not filling.
Atmosphere: 4
Food: 2
Service: 4
Recommended dishes: Pizza
Derek Kottong
Everything is over priced including this place but if you want to wait over two hours for your pizza and then be told when you call to ask a status “ohh we’re just behind. it’s made. it will be there” …when it finally shows up it is cold and as if it sat out all night. We tried to mix it up and give this jets another chance but all three times we have ordered from this location it has been a disaster. STAY AWAY!
Atmosphere: 1
Food: 2
Service: 1
Mike B
The place is the best! Delivery drive was super cool!
You're 100 ft away from a Walmart and you're out of bacon? That's just bad management get rid of them
Atmosphere: 1
Food: 1
Service: 1
Thomas Dobosz
We got 2 pizzas at this location and we're really disappointed with the toppings. We always order extra toppings, but our pizzas looked like they had the bare minimum of the standard amount, let alone extra.
Trevor Struble
I am here 1/29/24 at 630pm and they have one guy working. I feel so bad for this guy. That's not safe, they need to close down until they can get some more help. I understand help is hard to find but you should not make you're only employee work by themselves. Not impressed at all.
Service: 1
Angie Cole
Ordered a NY style. It was over cooked and dry. Very disappointing to the family. I should have opened the box before I
Atmosphere: 3
Food: 2
Service: 5
Ziggy Mac
I have never had a problem at this place, today (Christmas Eve) they were slammed and there were some snags but they handled it very well and they’re still friendly with the customers.
It's all about franchise owners. The owner needs to step up that uniformity with being on brand. The appearance of one delivery driver is disappointing and this transcends in to overall perception of whether you feel good about the food.
Management is diluted in assurance of well trained younger staff. This location is disjointed from keeping with brand professionalism, food quality, an palatable mouth feel good quality. Again, it's all about poor management, not subordinates.
I have read reviews about delivery issues, but having been in the business as DASHER, the problems persist with customers failures to give accurate direction especially for apartments and trailer park deliveries.
I have had good experience with delivery, that is a plus other than one drivers appearance.
Atmosphere: 4
Food: 4
Service: 4
Food is always hit or miss. When it’s good it’s really good but when it’s not, it’s pretty bad and doughy and cold. I’ve picked up a few times and sometimes I have to wait an extra 30 minutes, it really seems like it depends on who is in the building that day
Atmosphere: 3
Food: 3
Service: 3
Please, stop doordashing from here. They make us wait atleast 25 min everytime... its not worth it for us and you effect our ratings when we have to turn down orders
Service: 1
DIRTY! Watched the cashier go from handling money, to using an old rag out of some water to wipe the counter, the screen, and the cooler doors. Drops the rag in water and goes straight to putting cheese on pizzas. 🤢. Our order was est to be done 45 mins ago. So a take out order has now taken over and hour since ordering, and still waiting. I recommend going elsewhere.
Atmosphere: 1
Food: 1
Service: 1
Delivery was great my pizza was not what I ordered the pizza was burnt the crust was cardboard so I I ate the overcooked chicken and bacon will not order from there again
Yikes I’m sorry to say, but I have to make the proper review especially seeing as how many bad reviews there are. This is the second time we’ve had it and this is the best pizza by far in this area that we’ve been able to have we go shopping at Walmart and then go get the pizza and eat it on the way home. It is a bit high price but you get what you pay for.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza
We ordered two pizzas from Jet's in Owosso. The pizzas had very little topings or cheese. The crust was hard and chewy. Not filling.
Atmosphere: 4
Food: 2
Service: 4
Recommended dishes: Pizza
Everything is over priced including this place but if you want to wait over two hours for your pizza and then be told when you call to ask a status “ohh we’re just behind. it’s made. it will be there” …when it finally shows up it is cold and as if it sat out all night. We tried to mix it up and give this jets another chance but all three times we have ordered from this location it has been a disaster. STAY AWAY!
Atmosphere: 1
Food: 2
Service: 1
The place is the best! Delivery drive was super cool!
Food: 5
Service: 5
Jets is the best
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza
Restaurantji Recommends
You're 100 ft away from a Walmart and you're out of bacon? That's just bad management get rid of them
Atmosphere: 1
Food: 1
Service: 1
We got 2 pizzas at this location and we're really disappointed with the toppings. We always order extra toppings, but our pizzas looked like they had the bare minimum of the standard amount, let alone extra.
I am here 1/29/24 at 630pm and they have one guy working. I feel so bad for this guy. That's not safe, they need to close down until they can get some more help. I understand help is hard to find but you should not make you're only employee work by themselves. Not impressed at all.
Service: 1
Ordered a NY style. It was over cooked and dry. Very disappointing to the family. I should have opened the box before I
Atmosphere: 3
Food: 2
Service: 5
I have never had a problem at this place, today (Christmas Eve) they were slammed and there were some snags but they handled it very well and they’re still friendly with the customers.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Aloha BBQ Chicken, Hawaiian
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