Tim Hortons

323 W Main St, Owosso
(989) 723-7384

Recent Reviews

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Shan Hall

Food is really good but also a little pricey!

Atmosphere: 5

Food: 4

Service: 5

Sky Engel

They are the best

Atmosphere: 5

Food: 5

Service: 5

craig culbertson

Great coffee not as many bucks as Starbucks

Atmosphere: 5

Food: 5

Service: 5

Gabriela Morgan

My grilled cheese isn’t even cooked, if I wanted to cook again when I got home I wouldn’t have came

Food: 1

Service: 2

Mykenzie Monroe

Every time I go here I have a terrible experience compared to other tim Hortons locations. A few of their staff are very rude.

Atmosphere: 1

Food: 2

Service: 1

Joe Smith

Always a pleasure to have the best cup of coffee ☕ around for sure! Seems like good energy in here!

Atmosphere: 4

Food: 4

Service: 4

Papa Rick

Talked down to us. Didn't get what I wanted. I don't have any problems ordering anywhere else. She said I wasn't using the right terminology.

Food: 3

Service: 3

Zac Ellis

The children work here couldn’t get an order right when there was no customers in the store

Atmosphere: 1

Food: 1

Service: 1

Darrell Phillips

Trash, they never have anything, the manager sucks, has to be one of the worst Tim Hortons in the US

Service: 1

aj bolter

This store constantly forgets items. I have made MULTIPLE return trips to get my orders resolved. This time I am unable to make a return trip and leaving the state tonight so taking down my name for a return trip I will never be able to make is stupid. As a manager, you should have been ABLE and WILLING to resolve this by dropping off the missing items of my order. Your sense of company reputation is so far gone that I am surprised you are even in business. I wonder why I see new people and turn over so high at this store it makes my head spin. You should just close down and save everyone the multiple return trips. You all want more money but you can't get orders more than 60% correct the first time. I'm wonder what kind of training or lack there of is happening at this location. You need to fix this. ASAP. Train better or hire better. Either one would do wonders. You give good business you get more business. I guess you are happy losing customers and not gaining money and reputation. I guess when you run out of customers and there is no repeat business you can hire one person to run that entire store just to keep from closing down. Good luck!!

Atmosphere: 2

Food: 3

Service: 3

Kelley Marshall

We did drive-thru. Love the ice caps.

Service: 4

Melissa Saunders

Every single time I door dash I receive missing items, incorrect items and it’s nasty and cold. No fault to the dashers because the bag is sealed. I used to live Tim Horton a bit I swear ours in town just gets worse and worse. Even when going through the drive thru my stuff will be wrong and I’m greeted rudely.

Atmosphere: 1

Food: 1

Service: 1

Jim Herrmann

Best coffee

Melinda Fritz

It's quite pricey.
I had a breakfast sandwich and it wasn't spectacular. The coffee is good and the iced coffee is good but it's overpriced. The restaurant is very clean. the bathrooms very clean. The cashiers are very friendly

Atmosphere: 5

Food: 3

Service: 5

Rick Brown

Nothing special, new review 02/05/2025 ordered a large hot chocolate with whip cream that was a extra .50 got home no whip cream but worse of all the hot chocolate tasted like hot water , color was light brown but no taste very disappointing.

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