The service was very friendly! Akira was super helpful in helping us decide on to get. She was very accommodating!
Atmosphere: 5
Food: 5
Service: 5
JES600
My bagel was good and the service was great. Very friendly. It was a bit noisy but it was clean. I haven't been there since the 90s, and I'm glad it's still around.
Atmosphere: 3
Food: 4
Service: 5
Abby Resovsky
Workers were rude. Bagels were not toasted and food was not good.
Atmosphere: 1
Food: 1
Service: 1
jay bhagirathan
Very hostile service, the girl who prepared the sandwich this morning behaved like giving me free food and she treated me very bad, understand anyone can have a bad day but that doesn't mean that the customers are the victims. Even though its far, i may have to go to another location. If I were the manager, I would hire the right fit. If this is the way you are going to run your business, then you may be closing soon. Good luck with this kind of employees you got. Very disappointing!!!
Service: 1
Jacque Gleason
Just got a bagel that was gross, not all the way cooked through. Complained about and the “awesome” attendant slammed the window for food pick up at my face. Horrible!
Atmosphere: 1
Food: 1
Service: 1
BrianJames313
Akira is so pleasant! She had a smile on her face and was very friendly, she was very helpful aswell! Great attitude, very attentive and had a great conversation with her. I’ll go to that location Just because she works there!
Atmosphere: 5
Food: 5
Service: 5
Leanne Crandall
I rarely come to this location but it’s convenient when I get my nails done next door. Luke took my order and rang me up and apparently could not answer my question about what flavors of iced coffee were offered and told me to look at the sign. I thought that was extremely rude, I don’t even know where he was pointing to pretty much tell me to figure it out myself. Long story short I left without an iced coffee.
Service: 1
John Potts
(2) PLAIN bagels (original) and (2) diet cokes was $12.50!! I'm done!
Atmosphere: 3
Food: 4
Service: 5
Kellyanne Charlebois
We don't have pictures of the bagel sandwiches because we couldn't wait to dive in! Chocolate chip muffin was delicious! Great iced chai latte and staff was awesome! Had to go twice while in town ?
We went there me and my wife and 2 kids workers started looking at us in a very weird way never greet us I made an order and I told her done in she still put the order to go was so strange we left ride away after I received my order and I'll never go there
Literally, this place was alone. Only two more people in front of me were waiting for their order. These two people seem to be waiting for a while. The only me and another were left. It had already at this point been more than fifteen minutes waiting on my order and the other person had not received his coffee? One cup of coffee. Why? Because the two young ladies and the elder lady were busy talking to each other instead of getting the orders out. Anyways my order was given after almost 30 minutes of wait. I truly think management should talk to their employees and improve their service here. If you go be prepared to wait a while for your order.
I been going to this place for 20 years. The bagels are always warm like out of the oven. It should be warm it's only 7:15 am. But for the past few months. Bagels are not warm cold as if was made yesterday.
Atmosphere: 4
Food: 2
Service: 5
Recommended dishes: Baker's Dozen Box
M
Ordered a brunch for 2 and a drink an hour and a half before closing, we arrived and they had no ingredients, no call could be made to let me know to not even come. They gave me my poorly made blended caramel coffee, and refused to help me figure out the refund process and just said "go online". Told me I was an inconvenience because I was trying to ask questions while they were closing their drawer, and then said "well you ordered a brunch for 2 an hour and a half before closing on a Sunday, whatd you expect? We're busy"..There's a bagel place in Brighton that I could go to and order a tuna bagel a minute before closing and they would make it...There were bagels on the shelf, I would have taken multiple bagels and cream cheese to make up for the lack of ingredients and muffins.. poor customer service, manager was all whacked out like she was one something.. and rianna can't keep her eyes from rolling out of her head. Do better 0/10. DO NOT RECOMMEND!
Atmosphere: 1
Food: 1
Service: 1
jen Palmeri
For years, I have come here regularly when I am in the area for work. Service and food usually are good but today I was walking up at 12:47 knowing they close at 1 and even though the blonde saw me walking up, she locked the door and turned off the Open sign. I continue to walk up and confirmed the hours on the door while she ran to the back acting like she didn’t notice me. I decide to start walking over to Subway instead while I called to confirm if they are still open and Kelsey answered and confirmed they close at 1:00 while I begin to tell her I tried to come but the door was locked. She offered to let me in and sent the blonde back to unlock the door. At this point they made me feel like I was inconveniencing them to ask them to do their jobs and I felt this establishment no longer deserves my business so I walked away. Luckily, I live near the Telegraph location and will hope they don’t suck as bad at doing the bare minimum for their jobs. Posted at 1:02pm lol
Atmosphere: 1
Food: 1
Service: 1
L C
I live down the street, haven’t seen this place open in over a year. I think they’re out of business. Go to the one on Ann Arbor Road! ?
The service was very friendly! Akira was super helpful in helping us decide on to get. She was very accommodating!
Atmosphere: 5
Food: 5
Service: 5
My bagel was good and the service was great. Very friendly. It was a bit noisy but it was clean. I haven't been there since the 90s, and I'm glad it's still around.
Atmosphere: 3
Food: 4
Service: 5
Workers were rude. Bagels were not toasted and food was not good.
Atmosphere: 1
Food: 1
Service: 1
Very hostile service, the girl who prepared the sandwich this morning behaved like giving me free food and she treated me very bad, understand anyone can have a bad day but that doesn't mean that the customers are the victims. Even though its far, i may have to go to another location. If I were the manager, I would hire the right fit. If this is the way you are going to run your business, then you may be closing soon. Good luck with this kind of employees you got. Very disappointing!!!
Service: 1
Just got a bagel that was gross, not all the way cooked through. Complained about and the “awesome” attendant slammed the window for food pick up at my face. Horrible!
Atmosphere: 1
Food: 1
Service: 1
Akira is so pleasant! She had a smile on her face and was very friendly, she was very helpful aswell! Great attitude, very attentive and had a great conversation with her. I’ll go to that location Just because she works there!
Atmosphere: 5
Food: 5
Service: 5
I rarely come to this location but it’s convenient when I get my nails done next door. Luke took my order and rang me up and apparently could not answer my question about what flavors of iced coffee were offered and told me to look at the sign. I thought that was extremely rude, I don’t even know where he was pointing to pretty much tell me to figure it out myself. Long story short I left without an iced coffee.
Service: 1
(2) PLAIN bagels (original) and (2) diet cokes was $12.50!! I'm done!
Atmosphere: 3
Food: 4
Service: 5
We don't have pictures of the bagel sandwiches because we couldn't wait to dive in! Chocolate chip muffin was delicious! Great iced chai latte and staff was awesome! Had to go twice while in town ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breakfast Sandwich, Applewood Bacon & Cheddar Egg Sandwich, Turkey-Sausage & Cheddar Sandwich
We went there me and my wife and 2 kids workers started looking at us in a very weird way never greet us I made an order and I told her done in she still put the order to go was so strange we left ride away after I received my order and I'll never go there
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Literally, this place was alone. Only two more people in front of me were waiting for their order. These two people seem to be waiting for a while. The only me and another were left. It had already at this point been more than fifteen minutes waiting on my order and the other person had not received his coffee? One cup of coffee. Why? Because the two young ladies and the elder lady were busy talking to each other instead of getting the orders out. Anyways my order was given after almost 30 minutes of wait. I truly think management should talk to their employees and improve their service here. If you go be prepared to wait a while for your order.
Food: 3
Service: 1
Recommended dishes: Bagel, Breakfast Sandwich, Avocado Toast
I been going to this place for 20 years. The bagels are always warm like out of the oven. It should be warm it's only 7:15 am. But for the past few months. Bagels are not warm cold as if was made yesterday.
Atmosphere: 4
Food: 2
Service: 5
Recommended dishes: Baker's Dozen Box
Ordered a brunch for 2 and a drink an hour and a half before closing, we arrived and they had no ingredients, no call could be made to let me know to not even come. They gave me my poorly made blended caramel coffee, and refused to help me figure out the refund process and just said "go online". Told me I was an inconvenience because I was trying to ask questions while they were closing their drawer, and then said "well you ordered a brunch for 2 an hour and a half before closing on a Sunday, whatd you expect? We're busy"..There's a bagel place in Brighton that I could go to and order a tuna bagel a minute before closing and they would make it...There were bagels on the shelf, I would have taken multiple bagels and cream cheese to make up for the lack of ingredients and muffins.. poor customer service, manager was all whacked out like she was one something.. and rianna can't keep her eyes from rolling out of her head. Do better 0/10. DO NOT RECOMMEND!
Atmosphere: 1
Food: 1
Service: 1
For years, I have come here regularly when I am in the area for work. Service and food usually are good but today I was walking up at 12:47 knowing they close at 1 and even though the blonde saw me walking up, she locked the door and turned off the Open sign. I continue to walk up and confirmed the hours on the door while she ran to the back acting like she didn’t notice me. I decide to start walking over to Subway instead while I called to confirm if they are still open and Kelsey answered and confirmed they close at 1:00 while I begin to tell her I tried to come but the door was locked. She offered to let me in and sent the blonde back to unlock the door. At this point they made me feel like I was inconveniencing them to ask them to do their jobs and I felt this establishment no longer deserves my business so I walked away. Luckily, I live near the Telegraph location and will hope they don’t suck as bad at doing the bare minimum for their jobs. Posted at 1:02pm lol
Atmosphere: 1
Food: 1
Service: 1
I live down the street, haven’t seen this place open in over a year. I think they’re out of business. Go to the one on Ann Arbor Road! ?
Service: 1
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