If I could rate this locations manager and customer service a zero, I would. Layla, the manager was completely and utterly rude and disrespectful when I called because my order said “delivered” when in fact it wasn’t. I called and notified them, she said the driver was off at 7pm and they had no other drivers for the night when they close at 9pm, which I feel was a lie. When I asked for a refund she was extremely rude. She had attitude from the beginning of the conversation all the way to the end of it.
Service: 1
Christopher R. Fitzpatrick
Subs so slow you’ll freak, they have employees standing around while one person makes the food.
Atmosphere: 1
Food: 1
Service: 1
steph morris
Awful location. Terrible people running the store. Stole an entire parties worth of food I ordered, never delivered. Never refunded.
Atmosphere: 1
Food: 1
Service: 1
Stephania M
They never delivered my order!!
Atmosphere: 1
Food: 1
Service: 1
Stephania Prebula
Ordered delivery, they never delivered the first order gave me credit. Ordered from my credit, not delivered again.
Atmosphere: 1
Food: 1
Service: 1
Patty McConlogue
Tried to order online. Said “wrong address for my house”. Called in order for 2 sandwiches delivered. Apparently my house is now out of their delivery although they’ve delivered here before. Picked up the order. “Toasted” sandwich cold and clearly not toasted. Called and was told club Llulu isn’t in toasted menu. See photo. Yes it is.
Atmosphere: 4
Food: 4
Service: 1
Maddie Michelle
Place has let me down each and every time I’ve ordered (no problems ordering through DoorDash tho). Both times I’ve waited an hour, first time I cancelled after waiting that long and they told me their driver “got stuck at a train” LMAO. Hire children and expect childish behavior. Workers are very rude.
Service: 1
Dianna N
This was the worst service ever and the workers were insanely rude and disrespectful. I waited about 30 minutes for one singular sandwich. Keep in mind I ordered online about 15 minutes earlier. So about 45 minutes of waiting. I had to ask them politely 4 different times if they were making it and they answered each time with an attitude and one of them told me to go home and make a sandwich myself. They were laughing, giving dirty looks, being so childish and making everyone else’s order but ours. I shouldn’t have to ask someone to make my sandwich almost 10 times. Do your job!!! I will not be coming back to this place. Worst Jimmy John’s ever.
Daniel Baligian
Came in at 1010am and still waiting for a sub. 10 minutes is excessive. Please do better
Placed an online order at 1 pm. It was out for delivery at 1:27. I am a 1/2 mile away. Did not recieve my food until 1:55. This is completely unacceptable for "freaky fast" delivery.
Food: 5
Service: 2
Jim Robertson
Good food. Friendly, helpful staff.
Atmosphere: 4
Food: 5
Service: 5
DJ Gorski
Terrible experience with people shouting and yelling across the store. They were throwing bread and ingredients around the shop leaving the floor disgusting. Food was good enough though.
Atmosphere: 1
Food: 4
Service: 1
Dana Johns
“Freaky fast” delivery has become over an hour. You NEVER get sauces. I’ve ordered from this location several times and asked for mayo packets, but I have not had them in the bag one time. They are always missing.
Food: 3
Service: 2
Taylor Desy
Staff is rude. Ordered delivery (was not fast as is expected with JJ), they did not follow the instructions, and when called were extremely rude.
If I could rate this locations manager and customer service a zero, I would. Layla, the manager was completely and utterly rude and disrespectful when I called because my order said “delivered” when in fact it wasn’t. I called and notified them, she said the driver was off at 7pm and they had no other drivers for the night when they close at 9pm, which I feel was a lie. When I asked for a refund she was extremely rude. She had attitude from the beginning of the conversation all the way to the end of it.
Service: 1
Subs so slow you’ll freak, they have employees standing around while one person makes the food.
Atmosphere: 1
Food: 1
Service: 1
Awful location. Terrible people running the store. Stole an entire parties worth of food I ordered, never delivered. Never refunded.
Atmosphere: 1
Food: 1
Service: 1
They never delivered my order!!
Atmosphere: 1
Food: 1
Service: 1
Ordered delivery, they never delivered the first order gave me credit. Ordered from my credit, not delivered again.
Atmosphere: 1
Food: 1
Service: 1
Tried to order online. Said “wrong address for my house”. Called in order for 2 sandwiches delivered. Apparently my house is now out of their delivery although they’ve delivered here before. Picked up the order. “Toasted” sandwich cold and clearly not toasted. Called and was told club Llulu isn’t in toasted menu. See photo. Yes it is.
Atmosphere: 4
Food: 4
Service: 1
Place has let me down each and every time I’ve ordered (no problems ordering through DoorDash tho). Both times I’ve waited an hour, first time I cancelled after waiting that long and they told me their driver “got stuck at a train” LMAO. Hire children and expect childish behavior. Workers are very rude.
Service: 1
This was the worst service ever and the workers were insanely rude and disrespectful. I waited about 30 minutes for one singular sandwich. Keep in mind I ordered online about 15 minutes earlier. So about 45 minutes of waiting. I had to ask them politely 4 different times if they were making it and they answered each time with an attitude and one of them told me to go home and make a sandwich myself. They were laughing, giving dirty looks, being so childish and making everyone else’s order but ours. I shouldn’t have to ask someone to make my sandwich almost 10 times. Do your job!!! I will not be coming back to this place. Worst Jimmy John’s ever.
Came in at 1010am and still waiting for a sub. 10 minutes is excessive. Please do better
Atmosphere: 3
Food: 5
Service: 1
Fast and easy
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Placed an online order at 1 pm. It was out for delivery at 1:27. I am a 1/2 mile away. Did not recieve my food until 1:55. This is completely unacceptable for "freaky fast" delivery.
Food: 5
Service: 2
Good food. Friendly, helpful staff.
Atmosphere: 4
Food: 5
Service: 5
Terrible experience with people shouting and yelling across the store. They were throwing bread and ingredients around the shop leaving the floor disgusting. Food was good enough though.
Atmosphere: 1
Food: 4
Service: 1
“Freaky fast” delivery has become over an hour. You NEVER get sauces. I’ve ordered from this location several times and asked for mayo packets, but I have not had them in the bag one time. They are always missing.
Food: 3
Service: 2
Staff is rude. Ordered delivery (was not fast as is expected with JJ), they did not follow the instructions, and when called were extremely rude.
Service: 1
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