First they got my order wrong went back in and they gave me a old sandwich I even took a bite to make sure it taste very bad
Atmosphere: 1
Food: 1
Service: 1
amado diaz
It was no ice on pop machine and that hamburger was cold
UBLU Support
Had the pleasure of being serviced by Damien he’s a great guy, positive attitude and I really appreciate his Work attic!
Atmosphere: 5
Food: 5
Service: 5
Mistuh Joestar
Terrible service. I was in the drive thru ordering a couple croissanwiches, and the lady at the speaker randomly stopped responding after I placed my order. After a few more minutes of sitting there she was still not responding
Service: 1
Tyler Kuhlman
My only concern is that the woman at the window has a skin condition and isn’t wearing gloves. Kind of off putting for someone handling food orders.
Atmosphere: 2
Food: 4
Service: 3
Jack -hawley
What horrible service. Put in a mobile order 10 min prior to getting to this ancient example of a Burger King. Was not greeted when I pulled up yo the drive thru. Then with no one behind me at the window I was told to pull up and wait for my food. I guess I didn't do it fast enough as the server then barked at me again to move forward. I don't care about you faking your drive thru times. After waiting for almost 10 min we finally got the food. There is a reason the bk in the area keep closing down. Do better
Atmosphere: 5
Food: 4
Service: 2
Kyy Waters
I came to pick up a DoorDash order and was told it had already been taken by another Dasher. At first, they said they weren’t going to remake it, then said they would, then changed their mind again. I finally spoke to the guy with the braids (lighter skin tone) and told him straight up I’m not a thief or a liar. I wear a body cam every time I dash, and I take my job seriously. We locked eyes for 30 seconds as he decided on what to do next. He then decided to trust me and remake the order, even though I could tell he really didn’t want to at first. Two minutes later he hands me the bag and I delivered it. The customer i delivered to tipped me $10 because I was the only dasher who would communicate and actually get the store to remake. There are a lot of people who mess things up for others in Pontiac, but I’m not one of them. People who steal are scum and makes He harder dire the rest of us so Big thanks to that employee for trusting me and doing the right thing.
Aarica McCray
I think late at night the staff maybe doesn’t care or is uninterested in paying attention to what the orders consist of. I ordered through DoorDash, and I received 3 correct items out of 6 items(not including drinks). It’s incredibly frustrating especially late at night when I’m expecting my dinner for the night to be accurate in what I ordered. On top of that, the food was not good. This is a lesson learned for me.
Food: 2
Service: 1
Clare
This place has the worst staff and sanitation issue. When i went there I saw the worker wipe his face with his shirt then dig up his nose. Then I said can you wash your hands before you touch my food he said no. Then proceed to dropping zesty sauce package on my onion rings. That pissed me off. This happened on 10/4/25 at 1:15 am...I will not be going to Burger king again especially this location. ...fire those nasty disrespectful employees 🤮🤢🤬 customers deserve better service. This is why burger king is losing money horrible tainted food and terrible customer service!!!
Had the new BQ Burger it was awesome. Got in on the Drive Though
Atmosphere: 5
Food: 5
Service: 5
Ismail Abdul
Very good fish sandwiches, clean peaceful parking lot and surrounding area pleasant & polite night crew. Food was hot and nicely put together. Dedicating my original song called Happy Space, to this location. Happy Space is on all digital music streaming platforms under artist Ismail Abdul
Atmosphere: 5
Food: 5
Service: 5
Joshua Friedel
Food was good. They weren't serving coffee after 11 though. Which is fine
Jay
I give my order and they literally say nothing just leaves me at the mic and all I hear is them saying in the inside can you drop fries? Can you do this? Can you do that? Can you tell me my total and tell me to come around for my order, Smart lady.! Wth are yall running trash service. Monday 4:40pm lady doesn’t care to do her job!
First they got my order wrong went back in and they gave me a old sandwich I even took a bite to make sure it taste very bad
Atmosphere: 1
Food: 1
Service: 1
It was no ice on pop machine and that hamburger was cold
Had the pleasure of being serviced by Damien he’s a great guy, positive attitude and I really appreciate his Work attic!
Atmosphere: 5
Food: 5
Service: 5
Terrible service. I was in the drive thru ordering a couple croissanwiches, and the lady at the speaker randomly stopped responding after I placed my order. After a few more minutes of sitting there she was still not responding
Service: 1
My only concern is that the woman at the window has a skin condition and isn’t wearing gloves. Kind of off putting for someone handling food orders.
Atmosphere: 2
Food: 4
Service: 3
What horrible service. Put in a mobile order 10 min prior to getting to this ancient example of a Burger King. Was not greeted when I pulled up yo the drive thru. Then with no one behind me at the window I was told to pull up and wait for my food. I guess I didn't do it fast enough as the server then barked at me again to move forward. I don't care about you faking your drive thru times. After waiting for almost 10 min we finally got the food. There is a reason the bk in the area keep closing down. Do better
Atmosphere: 5
Food: 4
Service: 2
I came to pick up a DoorDash order and was told it had already been taken by another Dasher. At first, they said they weren’t going to remake it, then said they would, then changed their mind again. I finally spoke to the guy with the braids (lighter skin tone) and told him straight up I’m not a thief or a liar. I wear a body cam every time I dash, and I take my job seriously. We locked eyes for 30 seconds as he decided on what to do next.
He then decided to trust me and remake the order, even though I could tell he really didn’t want to at first.
Two minutes later he hands me the bag and I delivered it. The customer i delivered to tipped me $10 because I was the only dasher who would communicate and actually get the store to remake. There are a lot of people who mess things up for others in Pontiac, but I’m not one of them. People who steal are scum and makes He harder dire the rest of us so Big thanks to that employee for trusting me and doing the right thing.
I think late at night the staff maybe doesn’t care or is uninterested in paying attention to what the orders consist of. I ordered through DoorDash, and I received 3 correct items out of 6 items(not including drinks). It’s incredibly frustrating especially late at night when I’m expecting my dinner for the night to be accurate in what I ordered. On top of that, the food was not good. This is a lesson learned for me.
Food: 2
Service: 1
This place has the worst staff and sanitation issue. When i went there I saw the worker wipe his face with his shirt then dig up his nose. Then I said can you wash your hands before you touch my food he said no. Then proceed to dropping zesty sauce package on my onion rings. That pissed me off. This happened on 10/4/25 at 1:15 am...I will not be going to Burger king again especially this location. ...fire those nasty disrespectful employees 🤮🤢🤬 customers deserve better service. This is why burger king is losing money horrible tainted food and terrible customer service!!!
Atmosphere: 1
Food: 1
Service: 1
Great customer service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
Restaurantji Recommends
Food and service so good! Thank you! :)
Atmosphere: 5
Food: 5
Service: 5
Had the new BQ Burger it was awesome. Got in on the Drive Though
Atmosphere: 5
Food: 5
Service: 5
Very good fish sandwiches, clean peaceful parking lot and surrounding area pleasant & polite night crew. Food was hot and nicely put together. Dedicating my original song called Happy Space, to this location. Happy Space is on all digital music streaming platforms under artist Ismail Abdul
Atmosphere: 5
Food: 5
Service: 5
Food was good. They weren't serving coffee after 11 though. Which is fine
I give my order and they literally say nothing just leaves me at the mic and all I hear is them saying in the inside can you drop fries? Can you do this? Can you do that? Can you tell me my total and tell me to come around for my order, Smart lady.! Wth are yall running trash service. Monday 4:40pm lady doesn’t care to do her job!
Atmosphere: 1
Service: 1
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