I wish I could leave zero stars. This was my first and last time ordering from this location. I ordered avocado toast with bacon in the drive-through, and there was no bacon on it. Me assuming it wasn’t that big of a deal, I thought if I went inside and let someone know they would just fix it, and they did…but when I was handed the toast back, the guy told me “you didn’t even pay for this, you weren’t rang up for bacon.” Only thing I said was “I did pay for it, I was rang up in the drive through and I ordered bacon.” Before he could respond a lady said “don’t argue with him and get out of here-go.” And so I did-just go…I wasn’t given a receipt but will post a picture of the ticket clearly stating “Aco&Crmble Bcn tst” bcn toast as in Bacon toast that I ordered. I came here for a peaceful meal while doing school-but instead was met with verbal hostility. I was kind and they wanted to argue with me and kick me out without letting me have and conversation. I did not feel safe to stay their and do school and I won’t be returning.
Food: 1
Service: 1
Trish Perhay
Good size portions on most items
Kid-friendliness: They're not horrible but they take FOREVER to come to the window so if you have any last minute requests you better hope you say it at the speaker. Also always takes way too long for a few drinks even when they aren't busy.
The service is terrible. I brought back a drink because it tasted dreadful. It was an inconvenience to bring it back that night. I brought it back the next day. They acted as if I was trying to steal something and would not exchange the drink because they said I didn’t call. But they don’t answer the phone . Horrible human beings
Amber Swain
Rude!!! Never again. I’ll drive farther away just to not give them my money.
Atmosphere: 1
Food: 1
Service: 1
Shelly Eazell
I absolutely love my local dunkin. The girls n guys that run this store all go over and behind for all there customers..I give them a 10+ ******Star.. Keep up the great work.
Atmosphere: 5
Food: 5
Service: 5
Jack Woah
This is by far the worst Dunkin’ Donuts I have ever been to and unfortunately, it’s the closest one to my house… the workers are extremely rude and cut you off before you even get a chance to finish they’re order before the total…. they literally never have anything. I’m not sure how you don’t have plain bagels at 7 AM on a Sunday but this place needs to get it together. I would rather drive 10 minutes to Waterford. Food is cold coffee sucks
Atmosphere: 1
Food: 1
Service: 1
Gena Giannuzzi
I ordered a decaf coffee online and Leta refused to give me decaf. She then made my coffee in a cup that had dried syrup on it with coffee that wasn't hot. She locked the door so I couldn't ask for a fresh cup.
Atmosphere: 1
Service: 1
Katnip Owens
Everything was hot and fresh!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Egg and Cheese
Maribel R.C.
Very clean and friendly.... very affordable prices
Atmosphere: 5
Food: 5
Service: 5
Jackie
Decent caramel coffee, newer location, service was nice, not a long wait time. Location at south boulevard and opdyke
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Apple Fritter, Munchkins Donut Hole Treats, Croissant, Bagel
Very clean and friendly didn't have my flavor ice cream but service was very apologizing
Parking: Ample parking always
Food: 5
BreAnna Dawson
I got a butter pecan ice coffee and it was so nasty , also they service was terrible the manager was rude and disrespectful. What happen to people saying good morning to people in the morning? Or even a hello ? I wasn’t greeted or nothing !
Atmosphere: 1
Food: 1
Service: 1
Nina Kelley
The coffee is awful..anytime of coffee is bad.its never right..only have 6 selection of donuts.to expensive for smaller donuts..never gets the orders right.this place us thumps down
Atmosphere: 4
Service: 1
Valeen Van Landuyt
I work close by and every time I go in the cook knows what I'm ordering and prepares it before I even get to the register on busy days.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dunkin' Refreshers
dexter
The morning shift is great, but the night shift is kind of rude, and always on their phones. Food is always great, same with the coffee.
I wish I could leave zero stars. This was my first and last time ordering from this location. I ordered avocado toast with bacon in the drive-through, and there was no bacon on it. Me assuming it wasn’t that big of a deal, I thought if I went inside and let someone know they would just fix it, and they did…but when I was handed the toast back, the guy told me “you didn’t even pay for this, you weren’t rang up for bacon.” Only thing I said was “I did pay for it, I was rang up in the drive through and I ordered bacon.” Before he could respond a lady said “don’t argue with him and get out of here-go.” And so I did-just go…I wasn’t given a receipt but will post a picture of the ticket clearly stating “Aco&Crmble Bcn tst” bcn toast as in Bacon toast that I ordered. I came here for a peaceful meal while doing school-but instead was met with verbal hostility. I was kind and they wanted to argue with me and kick me out without letting me have and conversation. I did not feel safe to stay their and do school and I won’t be returning.
Food: 1
Service: 1
Good size portions on most items
Kid-friendliness: They're not horrible but they take FOREVER to come to the window so if you have any last minute requests you better hope you say it at the speaker. Also always takes way too long for a few drinks even when they aren't busy.
Wheelchair accessibility: Yes
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Croissant, Dunkin' Refreshers, Dunkin' Lemonade Refreshers
The service is terrible. I brought back a drink because it tasted dreadful. It was an inconvenience to bring it back that night. I brought it back the next day. They acted as if I was trying to steal something and would not exchange the drink because they said I didn’t call. But they don’t answer the phone . Horrible human beings
Rude!!! Never again. I’ll drive farther away just to not give them my money.
Atmosphere: 1
Food: 1
Service: 1
I absolutely love my local dunkin. The girls n guys that run this store all go over and behind for all there customers..I give them a 10+ ******Star.. Keep up the great work.
Atmosphere: 5
Food: 5
Service: 5
This is by far the worst Dunkin’ Donuts I have ever been to and unfortunately, it’s the closest one to my house… the workers are extremely rude and cut you off before you even get a chance to finish they’re order before the total…. they literally never have anything. I’m not sure how you don’t have plain bagels at 7 AM on a Sunday but this place needs to get it together. I would rather drive 10 minutes to Waterford. Food is cold coffee sucks
Atmosphere: 1
Food: 1
Service: 1
I ordered a decaf coffee online and Leta refused to give me decaf. She then made my coffee in a cup that had dried syrup on it with coffee that wasn't hot. She locked the door so I couldn't ask for a fresh cup.
Atmosphere: 1
Service: 1
Everything was hot and fresh!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Egg and Cheese
Very clean and friendly.... very affordable prices
Atmosphere: 5
Food: 5
Service: 5
Decent caramel coffee, newer location, service was nice, not a long wait time. Location at south boulevard and opdyke
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Apple Fritter, Munchkins Donut Hole Treats, Croissant, Bagel
Restaurantji Recommends
Very clean and friendly didn't have my flavor ice cream but service was very apologizing
Parking: Ample parking always
Food: 5
I got a butter pecan ice coffee and it was so nasty , also they service was terrible the manager was rude and disrespectful. What happen to people saying good morning to people in the morning? Or even a hello ? I wasn’t greeted or nothing !
Atmosphere: 1
Food: 1
Service: 1
The coffee is awful..anytime of coffee is bad.its never right..only have 6 selection of donuts.to expensive for smaller donuts..never gets the orders right.this place us thumps down
Atmosphere: 4
Service: 1
I work close by and every time I go in the cook knows what I'm ordering and prepares it before I even get to the register on busy days.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dunkin' Refreshers
The morning shift is great, but the night shift is kind of rude, and always on their phones. Food is always great, same with the coffee.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Donuts
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