Snowball Ice Cream
615 Orchard Lake Rd, Pontiac
(248) 858-2824
Recent Reviews
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Amazing š good priced, and you will not be disappointed with the portions!! Haven't done the hot good yet, but that's next!! Pics to come š enjoy
honest, fair priced, and most of all a true industry professional.
Best place in the city to get ice cream!! Food and ice cream is on point, staff is nice, prices are reasonable.
Absolutely the best ice cream around. Woman owned business staff is so friendly. Food is delicious 𤤠definitely 10 out of 10 a must try.
I love this place. They always have good customer service and ice cream is very good. My children love coming here on hot summer days in the prices are great
I always stop here every time im in pontiac, fresh ice cream daily. Terika provides great service!
Atmosphere: 5
Food: 5
Service: 5
My favorite ice cream place ever. The mango smoothie is to die for. Always fast service I havenāt tried anything here that isnāt really good and priced reasonably. This place should have a line around the block
Atmosphere: 5
Food: 5
Service: 5
I love my family
Atmosphere: 5
Food: 5
Service: 5
My chocolate shake was good and a reasonable price what more can you ask for. I took pictures of menu aswell since they don't have them online 6/15/2024
The banana splits are really good and tasty.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Strawberry Shortcake, Blue Bubblegum, Peach Icecream with Strawberries, Blue Raspberry, Strawberry
Restaurantji Recommends
great ice cream and so accommodating when asking for a special creation. Can't wait fie them to open for the season.
Come here often disappointed with the service wonāt be back. Went to get some ice cream with my family purchased 2 cones a large and a medium. The large was fine however the medium looked more like a xs. I asked tho worker (who let me know she was the owner) if she could add some more to the cone and I pay the 30 cent difference being that the cone was so small. She told me she couldnāt take it back in the window, and that I would have to buy a whole new ice cream cone. I explained that I come all the time and Iāve never had an ice cream cone this small, I asked if she could put me a little in a cup and I pay the 30 cents. She said yes (with an attitude) she took my money and threw it on the counter and gave me a thimble of extra ice cream. SAD I WILL NO LONGER BE SUPPORTING THIS BLACK BUSINESS (which is the only reason we went out our way to come here) Iāll take my money to DQ or cold stone. HIRE ACTUAL WORKERS (with a more positive attitude) IF YOU HATE WORKING WITH PEOPLE.
Their banana split is delicious!! Three scoops of high quality vanilla ice cream, strawberry, pineapple and chocolate toppings - whipped cream, nuts and a cherry.
Friendly people, somewhat clean space, pricing is great and food is on point
I rated this place one star because they had the worst customer service I've ever encountered in my life.. I was denied extra napkins when I needed to clean up my two-year-old at myself she gave me 2 napkins I asked for more she gave me one more. And then argued loudly screaming at me that she had given me more than 2 napkins which would be a total of 3 Not counting the 2 that she gave me wrapped around my ice cream completely drenched with ice cream when we were done I have never in my life encountered something so horrible it was like she just headed out for me from the gate go she waited forever before she even came to the window to even serve me then she served 3 customers before me It was the worst customer service I insisted on asking for a manager's phone number she refused slamming the window in my face she called the police on me and told them a different story they laughed with me how ridiculous this was.... It's unfortunate because I was really looking forward to bringing my family to this ice cream shop and enjoy an evening with my kids and a lovely delicious dessert but with this attitude I don't feel like I'm even allowed to go there again and all I did was ask for an extra napkin to clean up my 2 year old with I still have not been able to get a manager's phone number so I can report this it is the worst customer service I've ever doubt within my life
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