My wife and I recently visited this Subway and Jalen’s patience, professionalism, and dedication to ensuring our order was made correctly stood out to us. Thank you for exceptional service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Veggie Delite, White Chip Macadamia Nut, Chicken Teriyaki
Marc Stolman
The Staff here just Rock.... very helpful w/loading the app to my phone to take advantage of the buy one get one. The service has always been great at this location too. I have ordered the Titan Turkey, Grilled Chicken and the Cheese Steak Philly....
Atmosphere: 5
Food: 5
Service: 5
Lizzo Liz
When I say this is the worst subway in Oakland county it's the worst the whole staff expect the young slender guy with the hair Drew have sarcastic way of being a hole in a kind way if that make sense they need customer service courses before working with the public the lady Martha need a whole new job I never ever in my life heard anyone talk the way she talk in the fast food industry that's one rude hag no customer service skill at all rude for no reason so management do better
Service: 1
Tonya Marie
They don’t have much of anything and the guy was not wanting to work. Anything we asked he made a quick snide remark to everything. and it took him about five minutes to get to us cause he was in the bathroom. There was not a second person thereVegetarian options: Didn’t have much of anythingParking: Parking lot was very dirty a lot of holes
Atmosphere: 1
Food: 1
Service: 2
Demarr Johnson
I always have trouble with this place. Service is unwelcoming, and the subs have so little meat. They are very stingy with portions. Although it is always very
Atmosphere: 3
Food: 3
Service: 2
Recommended dishes: Cookies
Melissa Wax
i was the only person inside of the store and picked out some items to go. Instead of acknowledging that I was waiting for a while, the guy decided to continue making sandwiches and wasn’t nice at all. I understand you have tasks and orders to fulfill. and if you can’t get to me that’s okay. but an acknowledgment of “hey I’ll be right with you” or “I’m just finishing up these sandwiches and I’ll help you out” would have been a little considerate instead of being ignored at the register with him right next to me for 5 minutes. Working in customer service isn’t fun sometimes, but to at least acknowledge the customer is something that should be done, regardless of how you are feeling. Especially if there is only 1 person inside.
Atmosphere: 1
Food: 2
Service: 1
Dedicatetomedicate
Its like there afraid to put toppings on the subs
John Doe
It was a slow wait in line but that's not the problem. Someone had politely asked the one guy working if there if there was any fresh lettuce in the back because the lettuce in the bin was looking brown. The worker just kept his head down didn't bother to even look up or acknowledge a fair question. Totally rude behavior I'm sure the manager there doesn't appreciate that because within a couple minutes I watched several customers leave the line as they should as did I and I'll never spend my money there being blatantly rude like that. If you hire someone who doesn't want to give customers service then good luck with the business.
Atmosphere: 1
Food: 1
Service: 1
Mya Byrd
Very terrible costumer service. Tall black lightskin man with afro was really rude. Cookies were halfway cooked & sandwich didn’t hit because of customer service.
Atmosphere: 1
Food: 2
Service: 1
Trisha Mullin
I love the cookies they are always hot and fresh. The chicken teriyaki is my favorite sub. I enjoy the employees here especially the one who sings while he works his voice is so amazing my daughter and I come just to hear him sing while we order. He makes it a great place to want to be. It also clean and quick service. I am pleased with the dinning area and drink area too.
The one gentleman working Monday evening by himself I assume, never even looks up to greet customers coming I...I understand being in middle of making online orders, but I used to be manager at a Subway myself and customer service is number one. I asked him a question about cutting my daughter and I sub in half,he rudly said, "we cut all footloose in half"..yes I know this, but being a picky kid, she didn't want her stuff touching mine. Then he forgot one of our cookies and he was rude to my 9 year old,like she was lying. No communication. Needs some new employees or a talk.
Atmosphere: 3
Food: 1
Service: 1
Nate Ebarra
The gentleman that to care of me was great. The woman named Anetha has to be the rudest person i have ever encountered. Told a father a young son that were confused about their order. To learn to speak English. This is the last time I will come back to this place.
Atmosphere: 1
Food: 5
Service: 5
Recommended dishes: Spicy Italian Cold Cut Sub
Miss Resha B
I always come here and get my orders done right and receive good customer service. But tonight was the WORST, whoever the man was that was working had a very poor attitude and was rude. He got my sandwiches mixed all up I got 3 foot longs and 1 of them was put on a different bread and the other the bacon tasted uncooked. I asked if he can label my sandwiches and he said in a stern voice and pointed to each and said which was which but when i got home they weren’t the right ones that he named. So yeah his service was horrible and if I ever come there and he’s behind the counter I will walk right out. I don’t know his name but i know he’s tall and African American with a curly Afro that looked unsanitary with no hair net. He was working the close shift the night of December the 3rd.
Atmosphere: 4
Food: 1
Service: 1
Recommended dishes: Cookies, Grilled Chicken Footlong Regular Sub, Oven Roasted Turkey, Cold Cut Combo Footlong Pro Double Protein
Ahlayna Riley
i’m a door dasher and the people there are so incredibly rude and disrespectful. i walked in there and i was explaining i had an order and i didn’t even get to say what i was there for before a guy told me what to do - very disrespectfully. 0/10
Atmosphere: 1
Service: 1
jazmin link
This is the subway closest to my house. The one slobby dirty guy always has an attitude. He is very rude. I end up just going to the subway on 59. maybe he needs to get a different job if he hates that one so much. I couldn’t even place my order because they “didn’t have it” i WILL NOT be going there any more I’ve tried to give this location several chances. I’m fed up with it.
My wife and I recently visited this Subway and Jalen’s patience, professionalism, and dedication to ensuring our order was made correctly stood out to us. Thank you for exceptional service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Veggie Delite, White Chip Macadamia Nut, Chicken Teriyaki
The Staff here just Rock.... very helpful w/loading the app to my phone to take advantage of the buy one get one. The service has always been great at this location too. I have ordered the Titan Turkey, Grilled Chicken and the Cheese Steak Philly....
Atmosphere: 5
Food: 5
Service: 5
When I say this is the worst subway in Oakland county it's the worst the whole staff expect the young slender guy with the hair Drew have sarcastic way of being a hole in a kind way if that make sense they need customer service courses before working with the public the lady Martha need a whole new job I never ever in my life heard anyone talk the way she talk in the fast food industry that's one rude hag no customer service skill at all rude for no reason so management do better
Service: 1
They don’t have much of anything and the guy was not wanting to work. Anything we asked he made a quick snide remark to everything. and it took him about five minutes to get to us cause he was in the bathroom. There was not a second person thereVegetarian options: Didn’t have much of anythingParking: Parking lot was very dirty a lot of holes
Atmosphere: 1
Food: 1
Service: 2
I always have trouble with this place. Service is unwelcoming, and the subs have so little meat. They are very stingy with portions. Although it is always very
Atmosphere: 3
Food: 3
Service: 2
Recommended dishes: Cookies
i was the only person inside of the store and picked out some items to go. Instead of acknowledging that I was waiting for a while, the guy decided to continue making sandwiches and wasn’t nice at all. I understand you have tasks and orders to fulfill. and if you can’t get to me that’s okay. but an acknowledgment of “hey I’ll be right with you” or “I’m just finishing up these sandwiches and I’ll help you out” would have been a little considerate instead of being ignored at the register with him right next to me for 5 minutes. Working in customer service isn’t fun sometimes, but to at least acknowledge the customer is something that should be done, regardless of how you are feeling. Especially if there is only 1 person inside.
Atmosphere: 1
Food: 2
Service: 1
Its like there afraid to put toppings on the subs
It was a slow wait in line but that's not the problem. Someone had politely asked the one guy working if there if there was any fresh lettuce in the back because the lettuce in the bin was looking brown. The worker just kept his head down didn't bother to even look up or acknowledge a fair question. Totally rude behavior I'm sure the manager there doesn't appreciate that because within a couple minutes I watched several customers leave the line as they should as did I and I'll never spend my money there being blatantly rude like that. If you hire someone who doesn't want to give customers service then good luck with the business.
Atmosphere: 1
Food: 1
Service: 1
Very terrible costumer service. Tall black lightskin man with afro was really rude. Cookies were halfway cooked & sandwich didn’t hit because of customer service.
Atmosphere: 1
Food: 2
Service: 1
I love the cookies they are always hot and fresh. The chicken teriyaki is my favorite sub. I enjoy the employees here especially the one who sings while he works his voice is so amazing my daughter and I come just to hear him sing while we order. He makes it a great place to want to be. It also clean and quick service. I am pleased with the dinning area and drink area too.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The one gentleman working Monday evening by himself I assume, never even looks up to greet customers coming I...I understand being in middle of making online orders, but I used to be manager at a Subway myself and customer service is number one. I asked him a question about cutting my daughter and I sub in half,he rudly said, "we cut all footloose in half"..yes I know this, but being a picky kid, she didn't want her stuff touching mine. Then he forgot one of our cookies and he was rude to my 9 year old,like she was lying. No communication. Needs some new employees or a talk.
Atmosphere: 3
Food: 1
Service: 1
The gentleman that to care of me was great. The woman named Anetha has to be the rudest person i have ever encountered. Told a father a young son that were confused about their order. To learn to speak English. This is the last time I will come back to this place.
Atmosphere: 1
Food: 5
Service: 5
Recommended dishes: Spicy Italian Cold Cut Sub
I always come here and get my orders done right and receive good customer service. But tonight was the WORST, whoever the man was that was working had a very poor attitude and was rude. He got my sandwiches mixed all up I got 3 foot longs and 1 of them was put on a different bread and the other the bacon tasted uncooked. I asked if he can label my sandwiches and he said in a stern voice and pointed to each and said which was which but when i got home they weren’t the right ones that he named. So yeah his service was horrible and if I ever come there and he’s behind the counter I will walk right out. I don’t know his name but i know he’s tall and African American with a curly Afro that looked unsanitary with no hair net. He was working the close shift the night of December the 3rd.
Atmosphere: 4
Food: 1
Service: 1
Recommended dishes: Cookies, Grilled Chicken Footlong Regular Sub, Oven Roasted Turkey, Cold Cut Combo Footlong Pro Double Protein
i’m a door dasher and the people there are so incredibly rude and disrespectful. i walked in there and i was explaining i had an order and i didn’t even get to say what i was there for before a guy told me what to do - very disrespectfully. 0/10
Atmosphere: 1
Service: 1
This is the subway closest to my house. The one slobby dirty guy always has an attitude. He is very rude. I end up just going to the subway on 59. maybe he needs to get a different job if he hates that one so much. I couldn’t even place my order because they “didn’t have it” i WILL NOT be going there any more I’ve tried to give this location several chances. I’m fed up with it.
Atmosphere: 1
Food: 1
Service: 1