Arby's
1651 E Grand River Ave, Portland
(517) 647-6414
Recent Reviews
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Stopped in around 8pm. Waited a minute for someone to come from the back kitchen. Ordered two Greek gyros, mocha shake and an 8 piece jalapeno poppers. Bill came to over $18. I got back on the highway and are my jala poppers then opened up my first sandwich and took a bite and something tasted funny. I took another bite thinking it had been a while and maybe the lamb was just stronger than I remembered. The second bite was the same and the sandwich smelled bad. I opened the other one and it smelled bad as well. I was already down the highway 15 min or I would have gone back. About 3am I woke up sicker than a dog. I got sick both ends and this morning I was very queasy still. I know it was the sandwich that made me sick because I hadn't had anything to eat all day other than some peanuts as I was on a fishing trip in Monroe Michigan and did not come off the water until 430. I had to drive back to grand haven so I figured Portland would be a good break to stretch and get some food. Big mistake. I should have just gotten speedway hotdogs like I originally planned but the jamocha shake was the thing that decided my fate. Beware about going there later at night
This place has gone down hill soooo bad. I wish I could post pictures.
Arrived at 9:01 pm and walked inside. No one behind the counter, but a family was eating at a back table. Waited about 5 minutes. No one showed. Rang the bell and someone from in back yelled have a nice night. I yelled that I wished to place an order. A young man appeared and apologized, and a young woman appeared. She took my order but seemed annoyed. A minute later a young woman came from in back and went to the drive thru window. I quickly got my order but was very disturbed by the behavior I observed.
Clean staff friendly and fast service. Bathrooms also clean.
One of the better Arby's I've been to, honestly. Employees are very friendly and food always HOT!
Just stood there not turning around
The sandwich had enough mayo for 3 sandwiches and the turkey was very cold.
Atmosphere: 3
Food: 2
Service: 4
Recommended dishes: Jamocha Shake, Fried Mac N Cheese Bites 4 Ea
It's a standard Arby's - convenient location and basic menu items. May have come on a bad day - atmosphere throughout the restaurant smelled of old cooking oil and the fries were overdone, in fact, inedible.
Not a fan of the Arby's app. Did not see an option to add meat to your sandwich, and there were no in-restaurant coupons to use. Seems stupid to order on the app when I'm standing at the counter.
Otherwise, the servers were decent and hard working.
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Arby's Signature Sandwiches
Wheelchair accessibility: Yes, at the front door
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Curly Fries Medium, Arby's Signature Sandwiches
They’d get zero stars if I could. Rude workers. Messed up order. Filthy restaurant, awful place.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The tables were all dirty. They weren't even busy.
Atmosphere: 1
Food: 5
Service: 4
Recommended dishes: Arby's Signature Sandwiches
Just stopped in on the way to Detroit and the service was lovely! Everyone was so kind, it took mention the cute Halloween decorations. I liked this location a lot, I really do ring the bell to show I like them ❤️
Atmosphere: 5
Food: 5
Service: 5
Cold food, more fries in the small one we ordered than the large one, chicken wrap was pathetic (a tender with a tiny bit of lettuce and swimming in ranch). Staff was unfriendly when we were ordering, very much rushing us. Definitely won't be coming back. Such a bummer. :(
Atmosphere: 1
Food: 1
Service: 1
They have good food and service at this Arby's, atleast when I go at night.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Greek Gyro, Mozzarella Sticks Fish Sticks, Classic Beef 'N Cheddar, Crinkle Fries Medium, Curly Fries Medium, Fried Mac N Cheese Bites 4 Ea, Buffalo Chicken Slider, Classic French Dip & Swiss, Arby's Signature Sandwiches, Roast Beef Slider
Good food, not over crowded like McDonald's
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Greek Gyro, Arby's Signature Sandwiches
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