Subway

1501 E Grand River Ave, Portland
(517) 647-6491

Recent Reviews

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Kerry Coleman

Had a horrible dried out pretzel. The salt fell off and it was overcooked and tough. It cost $3.79. It's $3.00 at other Subways. Slow service, bad food and overpriced. These pretzels are supposed to be like the ones they sell in the mall. ABSOLUTLY NO RESEMBLANCE. NEVER WILL I GO TO THIS SUBWAY LOCATION AGAIN.

Atmosphere: 2

Food: 1

Service: 1

debra brown

I love subway, I haven't been there in a few months. My husband and I went in and ordered. The young man was making our subs then suddenly went to the cash register and was pushing buttons, didn't remove his gloves when was finished with the register he came back and started back making our subs. He did take his gloves off after messing with the register.. we said something to him that he should change is gloves, he just continued to make our subs. I was so grossed out I had to leave with no subs in hand. I will not be going back. Makes me think how long we're those gloves on for and why didn't he change them after we mentioned to him that, that wasn't exceptable not changing his gloves. The young man didn't care about our concerns on his nasty gloves. I am not the complaining type, I work in the food industry. To me this is just not right.

Atmosphere: 5

Food: 1

Service: 1

Recommended dishes: Sandwich

Mason Geno

Advertises on its menu in multiple places that it has wraps but does not.

Atmosphere: 1

Food: 1

Service: 3

Jane Doe

Bacon is raw on my sub. When I called they said bacon is precooked.Employee had gloves on however she was touching everything with gloves .Then handling food.Will not return to this establishment.

Atmosphere: 4

Food: 1

Service: 4

Olivia Gurley

Always hit and miss at this location. Nice workers but I can guarantee your online order will be wrong 80% of the time. By the time you get home it’s too late to do anything about it.

Atmosphere: 3

Food: 3

Service: 3

Grace Su Ming

Staff were so kind and really good at building the sandwhich. Everything tasted

Atmosphere: 5

Food: 5

Service: 5

Luke

hour long wait for two sandwiches and there were three people - order was placed online

Olivia Limon

My boyfriend went in to get my and the lady didn’t toast it until she was done with everything so my bread was soggy everything was hot on my sub like my pickles Mayo and lettuce. My sub was also really flat and not good at all. Might have been the lady making it Bc I’ve had good service before

Patrick Chaffee

Haven't ordered from subway in years, staff was amazing they were very patient since the sub I used to get was gone. Recommended Chipotle sauce and now I'm hooked. Definitely will be back.

Bonsai

hour long wait for two sandwiches and there were three people - order was placed online

Christopher Egusquiza

Leaving this review as a former subway employee with over a year of experience. One: the instructions are never followed, sandwich is never toasted. Two: everytime I come in the employees are slow to greet & acknowledge that you’re there. They look, look away then decide to acknowledge you. Very slow paced even in times when it’s busy. I had a mobile order of two simple very plain sandwiches, showed up & they weren’t even near done with two people working, they had two customers in line which then turned to 7 as they struggled to make the two sandwiches. I’ve handled lunches + dinner rushes solo with very minimal difficulty. So I’m not understanding why the pace is so slow. Even the placement of things on sandwiches is done in speeds that compare to snails. From what I’ve noticed it’s just a very slow paced staff that fails to meet basic fast food & customer service requirements. If there was another subway around I’d go there.

Leona Metcalf

The worst subs we've ever had!! Very little meat, way too much mayo, cucumbers we're added BEFORE it was put in the toaster. They were BAD!! This store is in desperate need of new management/training.

Kevin Helmboldt

So apparently unless you're an old man or a regular they talk down to you and are incredibly rude and unhelpful. They're lucky my mobile order has already been placed or I'd walk out.0/5 stars.

Kristen King

Always friendly staff ☺️

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Oatmeal Raisin, Raspberry Cheesecake, Rotisserie

Kyle Stabley

Very friendly staff.

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