Subway
1501 E Grand River Ave, Portland
(517) 647-6491
Recent Reviews
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Nikky was lovely and kind—definitely the best person from Subway we've met in Michigan so far!
Atmosphere: 5
Food: 5
Service: 5
Second time ordering and they dont listen to instructions and put less salad fixing on sandwiches the pizza eas do hard. And why do they ask for a tip so confused. It's their job. And they are not friendly. New to area n it's worth to go elsewhere.
Online order said it was ready for it not to be done, one of the workers were rude. Gave me the wrong food then said they didn’t have anymore of what I wanted
Atmosphere: 1
Food: 1
Service: 1
chris made the most well crafted subway sandwich i’ve ever had
Atmosphere: 5
Food: 5
Service: 5
Traveling back to Jackson from Baldwin today we stopped at this location and I must say the ladies working not only the subway, but the gas station were topped notch I don’t think I’ve ever received such great service At a Subway restaurant ever they deserve all the recognition That come with giving excellent customer service way to go ladies You rock.
Had a horrible dried out pretzel. The salt fell off and it was overcooked and tough. It cost $3.79. It's $3.00 at other Subways. Slow service, bad food and overpriced. These pretzels are supposed to be like the ones they sell in the mall. ABSOLUTLY NO RESEMBLANCE. NEVER WILL I GO TO THIS SUBWAY LOCATION AGAIN.
Atmosphere: 2
Food: 1
Service: 1
I love subway, I haven't been there in a few months. My husband and I went in and ordered. The young man was making our subs then suddenly went to the cash register and was pushing buttons, didn't remove his gloves when was finished with the register he came back and started back making our subs. He did take his gloves off after messing with the register.. we said something to him that he should change is gloves, he just continued to make our subs. I was so grossed out I had to leave with no subs in hand. I will not be going back. Makes me think how long we're those gloves on for and why didn't he change them after we mentioned to him that, that wasn't exceptable not changing his gloves. The young man didn't care about our concerns on his nasty gloves. I am not the complaining type, I work in the food industry. To me this is just not right.
Atmosphere: 5
Food: 1
Service: 1
Recommended dishes: Sandwich
Advertises on its menu in multiple places that it has wraps but does not.
Atmosphere: 1
Food: 1
Service: 3
Bacon is raw on my sub. When I called they said bacon is precooked.Employee had gloves on however she was touching everything with gloves .Then handling food.Will not return to this establishment.
Atmosphere: 4
Food: 1
Service: 4
Always hit and miss at this location. Nice workers but I can guarantee your online order will be wrong 80% of the time. By the time you get home it’s too late to do anything about it.
Atmosphere: 3
Food: 3
Service: 3
Restaurantji Recommends
Staff were so kind and really good at building the sandwhich. Everything tasted
Atmosphere: 5
Food: 5
Service: 5
hour long wait for two sandwiches and there were three people - order was placed online
My boyfriend went in to get my and the lady didn’t toast it until she was done with everything so my bread was soggy everything was hot on my sub like my pickles Mayo and lettuce. My sub was also really flat and not good at all. Might have been the lady making it Bc I’ve had good service before
Haven't ordered from subway in years, staff was amazing they were very patient since the sub I used to get was gone. Recommended Chipotle sauce and now I'm hooked. Definitely will be back.
hour long wait for two sandwiches and there were three people - order was placed online
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