Coffee is good! The place is nice and clean. Only thing is barista did not get my order right :( Other then that Coffee is good!
Sandy Notf
Love the baristas here. There has been the same friendly faces for a long time. They're always chatting with me, remember my orders, and make the drink way faster than any other Biggby around. They always have a smile on their face and tasty drinks.
Keep it up girls! You are rockstars!
Alex Massingill
Grew up in Ann Arbor but never drank coffee. Now that I'm older this will be a go to when I visit Michigan. This location was clean and the staff was nice 🙂
Lilly Rosalie
I normally go here and this biggby is fantastic most of the time. I think we normally see the manager (I think) and she's absolutely wonderful, most of the girls are lovely. But we came around 10am on Saturday, May 10th and it was some girls we didn't recognize, no big deal. But this girl charged us for a large, gave us a medium, when we asked hey didn't we order a large? She said no but we checked the prices and she definitely did. She basically just dismissed us. I understand mistakes happen and that's okay but like we gave you a 5 dollar tip the least you could do is own up to the mistake. Also don't roll your eyes at my wife for mispronouncing something, that's quite rude.
April Gearhart
Never use the bathrooms here. Never seen such filth. Piss everywhere
Jeff Lassa
I love Biggby iced coffee. Good value compared to Canadian interlopers... better coffee too..
Darren
I’ve always enjoyed coming here and being waited on etc. Today? I’m standing in line waiting and a woman behind me clearly knowing every employee is being asked what she wants for her drinks. I was there before her and in line like everyone else. They start making her order ignoring the fact that I was in line waiting before her. So I said to the woman you might as well go ahead as you started your order behind me. The women at the counter ignored my looks. Get to the register and I said something. No apology nothing. I’ve been here 100 times as love down the street from it. How you can let some woman bark her orders over my shoulder and the manager there asking her more questions about what she wants while I was clearly in line before her is bullshit. It’s a shitty way to treat a customer who is there at least two times a week. I’m hugely disappointed and disgusted.
Ka tie
Overpriced for the value.
Angel Rosalie
The baristas are great here! I Always have a great experience here!
Carmen K
Baristas are always friendly. Number one spot for the office to order from.
I smell like a kitchen fire now for the rest of the day 🤔 and my chai tea is barely hot. Like drinking Luke warm cream spice 🤮 was gonna get one of the pre wrapped bagels on display and it was as hard a rock...this place is mehh...other biggby locations are much better
tracy wynne
Always on point great customer service
Steven Spens
this bigby is the ultimate in luxury and satisfaction. tell me why my shazam STAYS open when im in here. the staff gives me their bigby best in a way that has redefined the meaning of the term. my heart grew 3 sizes last time i was in here. the cold bru is most flavorful, most creamy, most lifechanging at this location. vibes r immaculate, all other bigbys can go to hell
Atmosphere: 5
Food: 5
Service: 5
Selima Foundation
Not the coffee it once was. Brewed coffee tastes like cigarette water. Shame…their local unique coffee brews it what made me coming back.
Coffee is good! The place is nice and clean. Only thing is barista did not get my order right :( Other then that Coffee is good!
Love the baristas here. There has been the same friendly faces for a long time. They're always chatting with me, remember my orders, and make the drink way faster than any other Biggby around. They always have a smile on their face and tasty drinks.
Keep it up girls! You are rockstars!
Grew up in Ann Arbor but never drank coffee. Now that I'm older this will be a go to when I visit Michigan. This location was clean and the staff was nice 🙂
I normally go here and this biggby is fantastic most of the time. I think we normally see the manager (I think) and she's absolutely wonderful, most of the girls are lovely. But we came around 10am on Saturday, May 10th and it was some girls we didn't recognize, no big deal. But this girl charged us for a large, gave us a medium, when we asked hey didn't we order a large? She said no but we checked the prices and she definitely did. She basically just dismissed us. I understand mistakes happen and that's okay but like we gave you a 5 dollar tip the least you could do is own up to the mistake. Also don't roll your eyes at my wife for mispronouncing something, that's quite rude.
Never use the bathrooms here. Never seen such filth. Piss everywhere
I love Biggby iced coffee. Good value compared to Canadian interlopers... better coffee too..
I’ve always enjoyed coming here and being waited on etc. Today? I’m standing in line waiting and a woman behind me clearly knowing every employee is being asked what she wants for her drinks. I was there before her and in line like everyone else. They start making her order ignoring the fact that I was in line waiting before her. So I said to the woman you might as well go ahead as you started your order behind me. The women at the counter ignored my looks. Get to the register and I said something. No apology nothing. I’ve been here 100 times as love down the street from it. How you can let some woman bark her orders over my shoulder and the manager there asking her more questions about what she wants while I was clearly in line before her is bullshit. It’s a shitty way to treat a customer who is there at least two times a week. I’m hugely disappointed and disgusted.
Overpriced for the value.
The baristas are great here! I Always have a great experience here!
Baristas are always friendly. Number one spot for the office to order from.
Restaurantji Recommends
I smell like a kitchen fire now for the rest of the day 🤔 and my chai tea is barely hot. Like drinking Luke warm cream spice 🤮 was gonna get one of the pre wrapped bagels on display and it was as hard a rock...this place is mehh...other biggby locations are much better
Always on point great customer service
this bigby is the ultimate in luxury and satisfaction. tell me why my shazam STAYS open when im in here. the staff gives me their bigby best in a way that has redefined the meaning of the term. my heart grew 3 sizes last time i was in here. the cold bru is most flavorful, most creamy, most lifechanging at this location. vibes r immaculate, all other bigbys can go to hell
Atmosphere: 5
Food: 5
Service: 5
Not the coffee it once was. Brewed coffee tastes like cigarette water. Shame…their local unique coffee brews it what made me coming back.
Atmosphere: 2
Food: 1
Service: 4
I prefer their coffee over Starbucks!
Atmosphere: 5
Service: 5
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