McDonald's
$ • Fast Food, Burgers, Coffee Shops
Hours:
26990 Grand River Ave, Redford
(313) 534-0142
About McDonald's
Customers' Favorites
McDonald's Reviews
Shout out to Dorothea for her excellent service when the drive thru was very busy this morning. She made sure my order was correct. She always has a great attitude and smile whenever I stop there.
Thank you, Barbara
June 26, 2025
Slow, stand around doing nothing. Don't come to the front counter. Beyond poor customer service, rude, ignorant, pants falling down and attitude like they don't want to be there. Food made completely wrong, it was a mobile order went to the counter ignored. Then finally got Food after making q little boat.. which was freezing and made wrong. Mgr. refusing to remake mcdouvkw, because I didn't have it w/me. Said it was policy... then proceeded to use curse words, I. responded....read full review
Ratings
Menu
Hours
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
McDonald's is a restaurant known for its tasty fries and usually has friendly and fast staff. Shout out to Dorothea for her excellent service, especially during busy times in the drive-thru, where she ensures orders are correct with a great attitude and smile. However, there have been instances where the service was rude and unprofessional, as one customer experienced difficulty receiving help due to language barriers. The restaurant may occasionally run out of certain menu items, such as chicken sandwiches and Oreo products. Despite this, customers have reported positive experiences with hot and fresh food, as well as quick and accurate service. Many appreciate how the app uses their names, making them feel valued. Overall, it is a decent place to dine, with some variations in customer service across different locations, and it is also kid-friendly, as noted by parents who appreciate the extra mile taken for their children.