This location at Grand River and Inkster Rd in Redford MI is open 24hours at least they have a sign up stating they are 24hrs. I pulled up in drive thru tonight at 1:30am and guy came on speaker asked me if I was using mobile order or door dash and I told him I was not. He then proceeded to tell me they are currently cleaning ALL the grills and I would not be able to place an order I can only place an order thru door dash or on my mobile app. I asked if the grills are not in use how is it that u can do those types of orders but I'm here in person at speaker but camn not place an order. He said they won't make it and I only have the two options. I did not use my mobile app because I was paying with cash so I came out in the cold just to be turned away. I do not understand how grilled orders can be placed online but not at speaker. Very disappointing and he didn't even try to explain very dry, matter of fact, and didn't even say sorry for the inconvenience. Won't be going there any more.
Atmosphere: 1
Food: 1
Service: 1
James Hutson
The customer service at the drive thru has gone the way of the dinosaurs......
Atmosphere: 2
Food: 4
Service: 2
Jack Burniac Jr
Worst location in south east Michigan. Always look open at night but either they say they are closed or nobody answers at the drive through
Danny Haki
Not open 24 hours.
Atmosphere: 1
Food: 1
Service: 1
Sir Saddler
A meal 😋
Atmosphere: 5
Food: 4
Service: 4
William Novack
Does your guys manager/owner know that you guys are almost ALWAYS closed? I’ve given up on trying. 9pm this time, thinking k made it in time… nope. I pull up to the window and they’re closed. Yet, there’s still employees there milking the clock….
Karen Felton
Food was fast done correctly thank you for job well done.
Atmosphere: 3
Food: 3
Service: 3
Kat Vanmeter
I come here this morning. I got a burrito and a hash brown. All I asked was for sauces and the lady proceeded to catch an attitude make a smart comment and only put two in the bag. I think that’s very disgrace and racism and if you don’t like your job quit And Taco Bell needs to do better at their employees person just asked for four sauce is not like I’m asking for 10 and the breakfast sauce you know it’s chunky it sticks in the pack so you know barely comes out a little bit comes out at a time and then on top of that I just asked for four sauces. There’s nothing wrong with that
Eltee W
Decent service and food
Atmosphere: 4
Food: 4
Service: 5
Pearl Matakatla
Food was stale. Worst experience. I was served spoiled food. This is completely unacceptable. I will not be returning to this location. This is the second time I was served stale food. I wish I could give them negative stars.
The bitter old lady with the 3 teeth in the front drive through in the morning is rude ! Everytime I come here for breakfast she’s here rude , mean and bitter with the absolute worse customer service ! I’ve literally seen cars leave the drive thru line because she comes on the intercom mean she needs to be fired !!! Hire someone that actually wants to work instead of pushing customers away with her bad attitude !
Atmosphere: 1
Food: 1
Service: 1
Justin Giles
It’s hard to find good service anywhere let alone fast food but this location rocks! They keep the line moving, my order is correct and the young lady’s at the window are always pleasant. Keep up the good work.
Atmosphere: 5
Food: 5
Service: 5
Tara Cap
I literally just got a double stack that had no nacho cheese and no meat or fiesta strips. It was just 2 shells and lettuce. Taco Bell please pay these workers more so they care just a little please
Food: 2
Paullie Tubbs
The manager Dwight needs a promotion!!
I came through today and my food was fresh and put together nicely!! Customer service was good, I didn’t wait a long time either!! 10/10!! Keep him around for sure!!
This location at Grand River and Inkster Rd in Redford MI is open 24hours at least they have a sign up stating they are 24hrs. I pulled up in drive thru tonight at 1:30am and guy came on speaker asked me if I was using mobile order or door dash and I told him I was not. He then proceeded to tell me they are currently cleaning ALL the grills and I would not be able to place an order I can only place an order thru door dash or on my mobile app. I asked if the grills are not in use how is it that u can do those types of orders but I'm here in person at speaker but camn not place an order. He said they won't make it and I only have the two options. I did not use my mobile app because I was paying with cash so I came out in the cold just to be turned away. I do not understand how grilled orders can be placed online but not at speaker. Very disappointing and he didn't even try to explain very dry, matter of fact, and didn't even say sorry for the inconvenience. Won't be going there any more.
Atmosphere: 1
Food: 1
Service: 1
The customer service at the drive thru has gone the way of the dinosaurs......
Atmosphere: 2
Food: 4
Service: 2
Worst location in south east Michigan. Always look open at night but either they say they are closed or nobody answers at the drive through
Not open 24 hours.
Atmosphere: 1
Food: 1
Service: 1
A meal 😋
Atmosphere: 5
Food: 4
Service: 4
Does your guys manager/owner know that you guys are almost ALWAYS closed? I’ve given up on trying. 9pm this time, thinking k made it in time… nope. I pull up to the window and they’re closed. Yet, there’s still employees there milking the clock….
Food was fast done correctly thank you for job well done.
Atmosphere: 3
Food: 3
Service: 3
I come here this morning. I got a burrito and a hash brown. All I asked was for sauces and the lady proceeded to catch an attitude make a smart comment and only put two in the bag. I think that’s very disgrace and racism and if you don’t like your job quit And Taco Bell needs to do better at their employees person just asked for four sauce is not like I’m asking for 10 and the breakfast sauce you know it’s chunky it sticks in the pack so you know barely comes out a little bit comes out at a time and then on top of that I just asked for four sauces. There’s nothing wrong with that
Decent service and food
Atmosphere: 4
Food: 4
Service: 5
Food was stale. Worst experience. I was served spoiled food. This is completely unacceptable. I will not be returning to this location. This is the second time I was served stale food. I wish I could give them negative stars.
Food: 1
Restaurantji Recommends
Closed at 8pm
The bitter old lady with the 3 teeth in the front drive through in the morning is rude ! Everytime I come here for breakfast she’s here rude , mean and bitter with the absolute worse customer service ! I’ve literally seen cars leave the drive thru line because she comes on the intercom mean she needs to be fired !!! Hire someone that actually wants to work instead of pushing customers away with her bad attitude !
Atmosphere: 1
Food: 1
Service: 1
It’s hard to find good service anywhere let alone fast food but this location rocks! They keep the line moving, my order is correct and the young lady’s at the window are always pleasant. Keep up the good work.
Atmosphere: 5
Food: 5
Service: 5
I literally just got a double stack that had no nacho cheese and no meat or fiesta strips. It was just 2 shells and lettuce. Taco Bell please pay these workers more so they care just a little please
Food: 2
The manager Dwight needs a promotion!!
I came through today and my food was fresh and put together nicely!! Customer service was good, I didn’t wait a long time either!! 10/10!! Keep him around for sure!!
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