Follow-ups were scheduled on time and very professional.
Pat Hemp
Didn't even stay to order sandwiches. The young woman working was one of the rudest people I have ever encountered. She didn't say a single word as we ordered. Before we could tell her what size we wanted, she rolled her eyes and just stared at me. It's no wonder this location doesn't get customers with service like that. I would not recommend this location to my worst enemy.
Robert
The price was ridiculously expensive. I’m not sure if it was normal or was rung up wrongly but I was unimpressed. $14 for a simple 6 inch sandwich and cookie. The lady was nice to me and the restaurant was clean. We were the only ones there. The place was empty at lunch time. Not sure if this is normal? Maybe no one there because the price was too high?
Logan Coolman
Came in early morning on Saturday & I was the first order of the day. Trenton served us and was very friendly, quite possibly the best customer service I’ve received from this location, I’ll definitely be returning!
Tad Breasting
Nobody knows what they’re doing in that place besides Isaiah. The service is horrible if he is not working, the people that work there are always on a phone call and there’s only ever one person whenever I walk in. Horrible location, do not go.
Peter M
Very clean and neat location. I like how there is a lot of parking and few tables inside. The staff were pretty friendly and helpful with new selections.
ZOSO
Terrible staff. Guy was just staring at me the whole time waiting for me to tell him what to do I guess, no greeting, no what would you like, no nothing. And the food behind the counter was terribly maintained, bug flying around inside the glass and all the toppings and veggies cross contaminated, tomatoes had mayo on them and of course he had to grab the dirtiest ones in the pan to put into my sub. Guess just feed it to the customers instead of cleaning it up eh? The owners of this place need a reality check. Actually debating throwing my sub in the trash.
katharina schatz
The lady working there today was so nice and friendly I don’t usually leave reviews but she went above and beyond with her customer service she greeted me as soon as I walked in and was just friendly the whole time as a manager myself I appreciate her customer service
Service: 5
Laurie Schultz
Stopped at this location while out running errands, first time at this one & I will go back. Great sandwich & the girl working was so helpful & pleasant. The Subway closest to me is awful, hardly ever open but this location was clean & busy & the sandwich was delicious. I will go back again.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subway Club
Ben Jammin
It's a subway. The girl with the black hair is gorgeous.
Walked in today, and there was no one in there. Heard someone talking in the bathroom on the phone. Waited 10 minutes, then left. Came back in 5 minutes later, still in the bathroom talking. The service there is always poor. If you order online, they will always mess your order
Atmosphere: 2
Food: 3
Service: 1
Lain Angel
I generally love Subway but not this location. It appeared clean enough and the singular employee was really nice but the food quality left much to be desired.The bread had been made completely wrong. It was squashed down like it had been run over by a truck. The middle of the bread was completely soggy and caving in because it wasn't cooked properly. The meat, instead of being sliced, was ripped apart like a rabid wolf tore at it. I don't exactly have a high expectations for the quality of food here and yet they still managed to climb under the bar.Even worse was when I went in, the employee was chatting with what appeared to be a friend which is fine but they left meet just sitting out on the counter which is an outright health hazard.Lastly, for some reason, this subway cost more than every other Subway I go to. I get the exact same meal every time and I go to multiple different subways depending on where I am. The exact same meal here cost me $4 more than everywhere else.I will return to Subway in the franchise but I will never return to this location.
Atmosphere: 3
Food: 1
Service: 5
Susan Smith
Thank you Kim for making a fantastic sandwich! We will be back!
Recommended dishes: Hot Shot Italiano
Jack Fisher
The sub was delicious and Jackie is Awesome!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subway Series Elite Chicken
Julia Brown
My husband and I love subway and we have been to various locations (Washington, Romeo, Shelby Twp, etc). However this one is by far the worst. The food is okay but the oven is never hot enough and the food, by the time it is wrapped up, is cold. The service is the main issue we have. Service is extremely slow. It took us 15 minutes today to get our 2 subs (that isn’t even a joke). Then, an older man came in as well another man for a to go order, and the employee said it would be 15 minutes of a wait for them. Like how?! A previous time we went to this location last time, a different employee was working and again was very slow. The training for these employees needs to improve. For the most part, the areas were clean and same with bathrooms.
Follow-ups were scheduled on time and very professional.
Didn't even stay to order sandwiches. The young woman working was one of the rudest people I have ever encountered. She didn't say a single word as we ordered. Before we could tell her what size we wanted, she rolled her eyes and just stared at me. It's no wonder this location doesn't get customers with service like that. I would not recommend this location to my worst enemy.
The price was ridiculously expensive. I’m not sure if it was normal or was rung up wrongly but I was unimpressed. $14 for a simple 6 inch sandwich and cookie. The lady was nice to me and the restaurant was clean. We were the only ones there. The place was empty at lunch time. Not sure if this is normal? Maybe no one there because the price was too high?
Came in early morning on Saturday & I was the first order of the day. Trenton served us and was very friendly, quite possibly the best customer service I’ve received from this location, I’ll definitely be returning!
Nobody knows what they’re doing in that place besides Isaiah. The service is horrible if he is not working, the people that work there are always on a phone call and there’s only ever one person whenever I walk in. Horrible location, do not go.
Very clean and neat location. I like how there is a lot of parking and few tables inside. The staff were pretty friendly and helpful with new selections.
Terrible staff. Guy was just staring at me the whole time waiting for me to tell him what to do I guess, no greeting, no what would you like, no nothing. And the food behind the counter was terribly maintained, bug flying around inside the glass and all the toppings and veggies cross contaminated, tomatoes had mayo on them and of course he had to grab the dirtiest ones in the pan to put into my sub. Guess just feed it to the customers instead of cleaning it up eh? The owners of this place need a reality check. Actually debating throwing my sub in the trash.
The lady working there today was so nice and friendly I don’t usually leave reviews but she went above and beyond with her customer service she greeted me as soon as I walked in and was just friendly the whole time as a manager myself I appreciate her customer service
Service: 5
Stopped at this location while out running errands, first time at this one & I will go back. Great sandwich & the girl working was so helpful & pleasant. The Subway closest to me is awful, hardly ever open but this location was clean & busy & the sandwich was delicious. I will go back again.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subway Club
It's a subway. The girl with the black hair is gorgeous.
Restaurantji Recommends
Walked in today, and there was no one in there. Heard someone talking in the bathroom on the phone. Waited 10 minutes, then left. Came back in 5 minutes later, still in the bathroom talking. The service there is always poor. If you order online, they will always mess your order
Atmosphere: 2
Food: 3
Service: 1
I generally love Subway but not this location. It appeared clean enough and the singular employee was really nice but the food quality left much to be desired.The bread had been made completely wrong. It was squashed down like it had been run over by a truck. The middle of the bread was completely soggy and caving in because it wasn't cooked properly. The meat, instead of being sliced, was ripped apart like a rabid wolf tore at it. I don't exactly have a high expectations for the quality of food here and yet they still managed to climb under the bar.Even worse was when I went in, the employee was chatting with what appeared to be a friend which is fine but they left meet just sitting out on the counter which is an outright health hazard.Lastly, for some reason, this subway cost more than every other Subway I go to. I get the exact same meal every time and I go to multiple different subways depending on where I am. The exact same meal here cost me $4 more than everywhere else.I will return to Subway in the franchise but I will never return to this location.
Atmosphere: 3
Food: 1
Service: 5
Thank you Kim for making a fantastic sandwich! We will be back!
Recommended dishes: Hot Shot Italiano
The sub was delicious and Jackie is Awesome!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subway Series Elite Chicken
My husband and I love subway and we have been to various locations (Washington, Romeo, Shelby Twp, etc). However this one is by far the worst. The food is okay but the oven is never hot enough and the food, by the time it is wrapped up, is cold. The service is the main issue we have. Service is extremely slow. It took us 15 minutes today to get our 2 subs (that isn’t even a joke). Then, an older man came in as well another man for a to go order, and the employee said it would be 15 minutes of a wait for them. Like how?! A previous time we went to this location last time, a different employee was working and again was very slow. The training for these employees needs to improve. For the most part, the areas were clean and same with bathrooms.
Atmosphere: 3
Food: 2
Service: 1
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